This was my first time buying my pets medication on-line, everything was very straight forward, I sent a copy of my private prescription and within a few days I received the meds, I really appreciated that animed kept me informed at every stage of the process, I will continue to use there services in the future

Good product, good price and fast delivery.

Very helpful

Easy to order. quick delivery

Very good service and very quick to deliver

Very friendly staff and on time

Great service as usual A very quick confirmation when I sent an email

Animed have always been competitively priced for Hills Science Plan wet dog food and really quick to deliver.

The someone to help when I went wrong with my order - very helpful.

Easy to order and competitive prices.

Easy online access, good communication and fast turnaround

I usually receive a repeat prescription for my dogs medication from Animed. I was due a repeat prescription for start of January 2025. No prescription was received and despite numerous emails and endless telephone calls 10 days later, I am still no further forward. I have absolutely no confidence in Animed any longer and have actually found another provider and they are cheaper for the medication required with a very quick turnaround. I would not recommend Animed as their customer service is appalling and a telephone service that lets you listen and choose the the department you require then tells you they are busy and they disconnect the call. Stay well clear!

Been using Animed for years for my cats Thyroid meds but a few times now when I email my prescription over, they always have some issue with it. ie its cropped, the print is faint or the image is not straight, etc, its absolutely ridiculous as there is nothing wrong with image sent. Its been nearly 2 weeks now and they still havent despatch my cats meds, will probably ask for a refund and go elsewhere. They need to relook at sorting out the prescription system its clearly not run well. Shame.

The order placement was easy, the notification of delivery very good, the actual delivery was on time and in good order.

A simple and efficient service allows me to purchase prescription (the latter provided by my vet) medication for my dog at a very competitive price.

Perfect as usual, my boy storm a gsd got his meds on time thanks

always find everything i order delivered on time and in good condition

Quick turnaround and decent prices

I have previously received an excellent service from this company but having placed my order on 24 December and spoke with a customer service advisor on 30 December, I am still waiting for my cat’ s insulin so I had to request an emergency prescription from my vets. I was advised that my order would be despatched on 3 January ( shipping is over £7) and tried telephoning again to hear from the voice recorder that they are not taking calls. Please sort this out - Christmas and snow delays cannot explain this poor service.

No issues. Easy transaction.