IDville

52nd Street Southeast 5376, 49512, Grand Rapids, US
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4.50
Based on 874 Reviews

5

84.32%

4

8.01%

3

1.83%

2

2.17%

1

3.66%
About IDville

IDville's ID card systems are powered by our ID Maker software and printers. We offer a full range of ID badge accessories to display your ID card, including lanyards, retractable badge reels, badge clips & badge holders.

Contact Info

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Paola Uvalle
United States | 21 October 2021

Excellent Service.

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Jan Rogers
United States | 20 October 2021

Alway pleased with ordering process. Easy, with quick delivery! Product used daily at our school. Thank you!!

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Ira Zuckerman
United States | 19 October 2021

My experience started with the person online and a chat group. I could not order the part I needed online, so the representatives called me immediately. The order was placed within five minutes of speaking with her. I was told her be with me inside New York within about 3 to 4 days. I had it within 48 hours. Phenomenal customer service. Thank you

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Betsy Mathewson
United States | 18 October 2021

Received everything on time with the correct order.

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Hodges Smith
United States | 16 October 2021

My experience with Idville was great they solved my problem and they did what they promised. I give them a 5 stars.

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Victoria Wertich
United States | 15 October 2021

Lindsey Phillips has gone above and beyond what I've experienced with other companies support personnel. His patience and calm demeanor while showing a very inept user the process to make badges is refreshing. I am confident if I need assistance in the future, Lindsey will provide the same patience he has in the previous two calls I've made.

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Kareemah Thompson
United States | 15 October 2021

Very quick and efficient in ensuring we could order and receive our IDville machine in a timely manner.

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Niki Griffin
United States | 13 October 2021

Ordering process was very easy, Great customer service, shipping was very quick.

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Cinthya Lamki
United States | 13 October 2021

great service

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Melissa Moslow
United States | 12 October 2021

The phone contact went well placing my order. The service was personal and professional. I appreciated the help I received. That would be a full star rating. When the delivery arrived the books were badly bent and mis-shaped. They had been sent in an envelope that was somewhat cushioned but not reinforced with any cardboard for stability. I put the two (nametag registry books) under a heavy stack of books for a few days and that helped straighten things out. I'm glad it worked, otherwise I'd have had to go through the rigmarole of returning them as they were too "messy" in their original state to have on my reception counter. But I give them A+ for customer service. I'm sure they would have helped solve the problem had I asked.

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Richard Estrada
United States | 12 October 2021

Very friendly and very fast service

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Katie J
United States | 08 October 2021

Needed one additional name plate, called in was greeted with a friendly voice. Rep quickly located my account to view preivous orders. I had an email for proof within 10 minutes and name plate arived just a few short days after proofing.

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Joy Wiggins
United States | 08 October 2021

The service was good and the timely for delivery good. Thank you

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Kathy Woodham
United States | 07 October 2021

Great customer service.

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Heather Steinklein
United States | 07 October 2021

Helpful. Well pricwd

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Maria Tubay
United States | 05 October 2021

We received our name tags within days and they are beautiful. Our rep, Matt Blauvet, was very helpful in getting us additional magnet backs right away. Thank you IDville! St. Benedict Preparatory School, Chicago

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James Urias
United States | 01 October 2021

Josselynn Wagner was super helpful and very friendly. I would totally recommend her to other companies. People like that can be hard to find. She helped me get what I needed and right away without trying to upsell me or talk me into things I didn't need. We are very satisfied, Keep up the good work.

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Shelley
United States | 30 September 2021

I have never received anything less than a 5 star experience. Items always arrive quickly and great quality.

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APS
United States | 30 September 2021

Sent in tax-exempt paperwork the same day that she requested it. She said as soon as she got it she would ship my urgent package. 2 weeks past and I had to email her twice to tell her nothing was received. Order was never placed after the form was received. I understand mistakes happen and we are all human, but two follow up emails in order to get a response back?

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Sally F
United States | 30 September 2021

Easy to order. Fast delivery.

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