Representative was very helpful and knowledgeable. He was extremely courteous. A nice experience that exceeded my expectations.

Very easy to learn and operate. makes a great looking ID

Quick and fast delivery

Great customer service! Ordered over the phone and it was shipped out the same day. They are definitely on top of their game.

Pete responded quickly and got me the quotes I needed. Our order was processed quickly and efficiently.

I ordered my IDMaker Edge and it shipped very promptly and we are very satisfied. Brian Lenz was the salesperson I dealt with and he was very helpful, friendly and prompt with responding to any questions I had.

I wish all the companies that I order from were this easy!

Always great service!!!

Software to create IDs is only compatible with Windows. There is no MacOs version. Frustrating. Have to set up a special station just for that now instead of just being able to do it from our office computers that are macs. Also had issues with initial set up. The printer would NOT recognize the ribbon.

Marcia was extremely helpful with our order. She worked with my on our very tight deadline and with the many revisions of designs. She was wonderful to work with, truly, and would love to work with her and IDVille again in the future.

Excellent customer service, always quick and helpful. Even though our account was transferred to a different representative a while back, they figured everything out and I got a return call within a few hours. IDville has always been a great company to work with for our security badge needs.

The representative was EXCELLENT. Her patience was incredible. I had never completed the order that I tried to do online. She, Adriah, helped me through it and I received delivery within 3 days. AWESOME Thanks

I love my IDville machine. Our badges look professional and the machine is so easy to use. The customer service is wonderful. Walked me through every product and was very helpful. I recommend this machine and company.

Very happy with the product.

I serve as the Chief of a small fire district in Louisiana. We needed to be able to print ID cards. I was familiar with ID printers from my former department. We ordered the ZENIUS CLASSIC BASE KIT. From my discussion with the sales associate, I mistakenly understood it to come with a camera and backdrop. When It arrived I was disappointed, but it was my mistake. So I ordered the camera and backdrop. The cost is $145 for the pair with the camera tripod. Let me just say, save your money, do not order the camera. The image resolution is so poor it is unbelievable. I was not aware that they made a camera in today's world with such poor resolution. The printer and software are excellent. The software is relatively easy to figure out and once you have it down it is a breeze to navigate and print batches of cards for your organization.

My only suggestion is use Fedex

The only reason I didn't give 5 stars is because one of the items I ordered was the wrong item. However IDville was great about getting the correct one shipped out immediately with no hassles. Their products are good quality. I always order through them for badge holders because of that.

Excellent customer service, and quick responses!

easy to find things on your website. delivery time was on time. very pleased thank you

I began working well with my Sales Rep since January 2021 on a personalized order for our company; but, in June, when it came time to discuss an essential addition to the order (which I admit was partially my error) instead of addressing the issue and discussing options with me, he just ghosted me and allowed the order to ship. I believe we could have found a work-around, but with no reply to my emails, no calls back to-date, I will never know. I now have the order that I cannot use because of this missing detail, and, must find another supplier with whom I must re-order the product correctly. Overall, I am very disappointed with the way our transaction ended, and if given the choice, would avoid using IDville again.