Customer service is top notch!! Friendly, helpful and patient. It is refreshing in a day where all you get are voice activated prompts!!!

Fast service

1. We received a new printer and the color film melted and tore on each card, they sent us a new cartridge, (charging us shipping). 2. They insist they sent our printer to another state and therefore have the incorrect school name, address, and contact name. I have spoken to three departments about correcting our information and to no avail. 3. The replacement cartridge stuck to the cards and tore as well, so I asked them to send us a new printer ASAP because I had 50 students who need IDs to go to clinicals. I have not heard from them again.

Thank you for a correct order and the timeliness of the order arrival

great customer service

The only reason I didn't give a 5 was because the ribbon that came with the printer caused an error code, saying it was the wrong ribbon. They sent a replacement at no charge (a year later because that is when I got back to working on it) and no more error code.

Your company made it very easy to reorder the needed supplies. I really appreciate that the order was shipped on the same day that I made the order.

Matt was very helpful providing accurate information and he was very knowledgeable.

Customer service was great. We had some technical problems and tech support solved all our problems with one phone call!

IDville made everything easy and communication was top-notch!

Quick responses, fast shipping, EXCELLENT customer service!!!

Easy to navigate website. Shipping was fast, so I didn't have to worry about my project being put on hold. Great experience. Very easy.

EXCELLENT CUSTOMER SERVICE

I placed an order on Dec 28 for a nameplate and it was never received. When I chatted with a representative about it, they couldn't find the order number and I had to reorder the nameplate. It wasn't a huge deal, just kind of frustrating.

Great customer service.

ID Ville has great ID printers and supplies. They enable us to perform our testing services and provide immediate evidence that our clients' employees have successfully passed our testing.

able to find my account and help me order what I needed. Did not try to sell me stuff I didn't need.

Love that we can order on Friday and receive our shipment on Monday! Service is GREAT!!!

This was the one of a very few websites who had a stock on what I was looking for. It was a smooth transaction. just wish it offered free shipping. Regardless, I'd buy from them again.

I've ordered before so it is helpful my past orders are available. The email notifications during the process to keep me informed of my order is very helpful.