Nothing but good experiences with the number of purchases we've made. Our rep, Kim Schuler, is awesome! She always responds quickly and efficiently and is very helpful. I feel as though I have a good friend at IDVille!

When recently ordering supplies, I noticed that our account profile needed to be updated. I contacted customer service and was connected with Tiffany Zander. She was able to assist promptly and followed up with an email to reach her for any needs in the future.

This was my first time ordering with your company and I have to say it was an excellent experience. Thank you,

We have used IDville for the last 8 years and have had nothing but good customer service, tech service. Anything from the silliest questions to looking for new equipment. Their prices are higher then Amazon but the quality and customer service are worth it.

IDville was very prompt in processing our order and received the product before I was expecting it!

New nameplates I received were NOT cut properly and do not fit into the holders.

Easy to order. Communication with company was great! Fast response to emails and questions. Only took a couple of days to receive our order. Overall experience with placing this order was fantastic. I would highly recommend using IDville!

Buyer be aware the process for purchasing the software to operate the system is horrible. Customer support is horrible. Payments aren’t took over the phone to purchase and when you purchase online it’s not a actual purchase until someone from there office gives you a call. THEN YOUR GIVEN A OPTION TO WIRE A PAYMENT TF. An extreme hassle just buy another company with a better process.

Excellent service. There was a fast turn around time.

The call was easy, received a return call after the initial call. I explained what I needed, part was ordered and paid for and shipped the same day. Service was excellent!!

Suzanne was amazing! Helped me order what I needed and get it quick! Not to many would make a follow up call, much appreciated!

I had problems to finish my order online, but I chat with a customer service representative that resolved the situation immediately for me. Excellent customer service.

Needed printer ink refill. CSR was very responsive. Product arrived two days later... FAST service & delivery!

nice service

I called my order in and the lady was very helpful. The order arrived in just a few days. Thank you!

Fast efficient and friendly with high quality product.

Fast and Easy

When I reached out to IDville, regarding ordering new product, they were quick to respond, and helped answer my questions promptly.

Great Customer Service, I love it!!!

The process to order our ribbon was easy and smooth with the help of their representative, Fredrickson.