Cotswold Automotive

Cotswold Automotive, Bizspace, Corinium House, Corinium Avenue, GL43HX, Gloucester, GB
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4.00
Based on 99 Reviews

5

77.78%

4

3.03%

3

1.01%

2

1.01%

1

17.17%
About Cotswold Automotive

Cotswold Automotive is an established, online based, used vehicle dealership that prides itself in providing an excellent service from the very beginning, all the way through the sales AND after-sales process. That's why we have a dedicated sales, and afters-sales line that enables you, the customer, to reach us quickly, and retrieve all the answers you require as quickly as possible. As a small, independent company, we strive to please all customers in any situation. Whether that's to answer a quick question about a vehicle, offer a valuation on a vehicle, or provide you with your new vehicle! We welcome all customers to come and browse, however we do request that you make an viewing appointment with us to avoid disappointment!

Contact Info

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Michael Yapp
United Kingdom | 12 November 2024

I had a good experience when buying my car and couldn’t have asked for more from Mike, they take all the stress out of buying a car.

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Bianca Edwards
United Kingdom | 04 November 2024

Such a great experience with this company after a bad experience at some other garages whilst looking for a second hand car. Mike was very helpful and easy to deal with - no hard sell - would definitely recommend and will come back again in the future

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Ashik Joseph
United Kingdom | 25 October 2024

They assistance from the staff was wonderful. I will recommend to my friends as well.

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Francis Phelps
United Kingdom | 22 October 2024

I bought a Honda Jazz 2009 semi-auto back in August. A couple of months and about 1000miles in now and the car seems in great condition, drives beautifully and is probably one of the best cars I've ever owned. Mike was reasonable on the pricing and made the purchasing a smooth experience. Emily was also very nice to communicate with and very helpful. All in all, I'd say Cotswold Automotive seem like a very reliable dealership and if I needed another car, I will be going back there again. Many thanks!

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Gary Moaby
United Kingdom | 19 October 2024

After being let down by another company we were a bit nervous about looking for a car. Matt put us at ease,very friendly and professional would definitely recommend, very happy with the purchase and will definitely tell friends and family about this company.The whole process was made easy from viewing to buying. Top marks to Matt and his team.

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Oliver Gane
United Kingdom | 18 October 2024

Amazing seller, really kind and made the process really easy, allowed a test drive and temporary insurance to drive home, amazing seller 100% recommend

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Sandor Korda
United Kingdom | 12 October 2024

Excellent service, good price, friendly team. I received a parking ticket when we purchased the car but Cotswold Automotive sorted the ticket without any hesitation. I recommend Cotswold Automotive.

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harry L
United Kingdom | 11 October 2024

i recently bought a car from cotswold automotive and i have to say, the customer service and efficiency of the sale was outstanding. i highly recommend this dealer if you're looking to buy quality used cars

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Emily
United Kingdom | 11 October 2024

Mike was great from start to finish, he made the whole process easy, I got a great part exchange price for my car too! The office was a little hard to find but I found it in the end, and despite the rain drove away in my new car very happy.

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Debbie Watts
United Kingdom | 26 September 2024

Excellent customer service, Mike was very helpful. Staff are polite and courteous. 2nd car we have bought from Cotswold Automotive. Would highly recommend.

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Robert Sharp
United Kingdom | 24 September 2024

Purchased a car from these guys, highly recommend them ,on the day of the sale every thing went so smoothly they couldn't be more helpful and they stick to there word, I would definitely use them again

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Courtney Burrows
United Kingdom | 15 September 2024

Seen a car and within 24 hours the car was delivered to me and purchased. Super friendly staff updating me all the time, and couldn’t do enough to help. Really impressed with the car and garage. The amazing staff made buying my car a quick and positive experience!

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Jo
United Kingdom | 06 September 2024

My daughter bought a nissan quashqi from them on 25th of July. Less than month later 16th of August it went into limp mode, needed £608.70p of repairs to it. They offered to pay £200 towards the repair as they hadn't sanctioned it, well what was my daughter supposed to do? Cotswold automotive had told her it was a warranty issue, warranty wouldn't cover it, so she felt so pressured into sorting it out herself and she desperately needed the car for work. She had to get it fixed and paid for immediately. Now they won't even cover the full cost of the repairs for a not fit for purpose car THEY sold!!!! No car sold fit for purpose goes that wrong that quickly. Since repair it's gone wrong again it's in limp mode and needs a new DPF which will cost about 1k !!! Again not covered by warranty. Cotswold automotive lied to her about her consumer rights so beware of this...the repairs should have been arranged by them but they just told her to call the warranty people and brushed her off. It was nothing to do with the warranty. ( which was absolutely useless any way as it didn't cover the repair...so it's not use the paper it's written on) Cotswold automotive are quick enough to take YOUR money. But if you want a refund, it will take 14days !!!!!....we found them to be deceptive and deceitful when it comes to telling you your consumer rights and fulfilling their legal obligations to you as a customer. I really feel that they really are bullying her in this situation. Maybe that is how they treat young women who buy a car from them. ??? My daughter needs a good reliable car, it's such a shame she paid £4995 and didn't get that. I wish we had looked up their reviews beforehand, my experience with this company means I can only say from my point of view :Stay away from this company. It's not even a proper looking place the 'dealership' is just a rented office space with a few cars parked outside. No way of fixing or sorting out any issues for you. They just farm it out to other garages in Bristol road Gloucester. But then again I guess this is all the risk when you buy at distance over the internet. We have sought legal advice which has backed us up and said Cotswold automotive are in the wrong which is reassuring, but it's just so much hassle to deal with all of this when it should have been an easy experience. I feel they are dragging their heels as they have the money and means to do so. NO CAR BOUGHT FROM A DEALER SHOULD EVER NEED THIS MUCH WORK/REPAIRING DONE TO IT WITHIN A MONTH OF BUYING.

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David Halfacree
United Kingdom | 05 September 2024

Great selection of vehicles at very reasonable prices. I bought a VW Passat from Cotswold Automotive recently and I have had no problems with the car. I would definitely recommend their services to other people looking to buy their next car.

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Martin Bush
United Kingdom | 04 September 2024

Excellent car sales company with very professional staff and a stock of well presented honest cars. I found Mike and Emily to be very friendly, helpful and a joy to deal with. They are a credit to the car sales industry.

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Amelia
United Kingdom | 26 August 2024

Great service👍🏼

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Alper Kocer
United Kingdom | 09 August 2024

It was great, they let me inspect and test drive the car by myself without any distraction. I was late but they still helped me. Thanks a lot.

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Tracy
United Kingdom | 05 August 2024

Mike was very helpful when I was looking at buying a car. Answered any questions I had. They even messaged me after I’d purchased to car to check everything was going well! They are easy and quick to contact too!

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Carrie O'halloran
United Kingdom | 01 August 2024

Very good experience and well looked after by Mike the service was outstanding well worth dealing with these people. 5*

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United Kingdom | 31 July 2024

Super helpful, easy experience, would 100% recommend!! Thankyou

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