Needed proof of insurance asap . Called and they said they would get right on it . Waited about 40 minutes , still no email . So I callled back and said that I was waiting at the DMV office for my email for my proof of insurance and he said oh I didn’t know that, so then he sent it right away

Alex was able to help us lower our premium and she was very thorough and professional.

Took 3 tries to get phone answered and then same , put on hold and asked to call back .

They did a great deal with helping to get coverage.

They were able to get our proof of insurance done promptly when we bought a new car recently.

I requested information and called only to be left waiting on the phone many times - I have available a email asking to respond without a reply - I’ve been left to cancel my insurance policy for no communication and no assistance except for Terry who apologized -

personal fist rate service.

Excellent customer service and representatives are very knowledgeable and polite!

Thank you very much Patty for such prompt, professional and friendly assistance in this matter.

Prompt and thorough. Helped guide me through the entire process. Settlement check came fast and the ease of direct deposit was an added benefit.

My experience was great because I was able to speak with someone live.

Liz was great!!! Got back to me super fast with all the info I needed. Nice Job!!

Patricia White was very responsive and helpful.

We had to surrender a car which was hard enough. You guys made removing it from the insurance policy so easy, it just made one less thing we had to worry about. Thank you!

Called late and they took my home phone number and called the next day to get my info

Adria was stellar and went above and beyond as a customer advocate. Not only did she work to find the best deal she was excellent with communication, recommendations, and explanation of different policies. I ended up with more coverage and a better deal!

Shannon Richards was extremely helpful with fixing an error that occurred. She was friendly and patient while answering the many questions I had to help me understand everything better. She worked very hard to fix things in a timely manner to give me peace of mind. Thanks!

Quick easy clear and complete.

Great customer service

Fantastic service. Wonderful employees who answered all my questions and concerns.