I’ve given ( 5 stars for the excellent customer service My item arrived but was damaged, I received a replacement very quickly and I’m delighted

Communication, delivery and item all as described. Would use again

My items couldn’t be delivered and were removed after my payment a week before. The items were available to order online but at a discount price. Seems disappointing that the items were actually available but you couldn’t deliver.

Quality is good, finding goods that other sites don't sell

Excellent quality and variety!

Very simple magazine rack - well designed and aesthetically pleasing Bonus - it was in the sale and exactly what I was looking for!

Great garden centre,large variety of plants,and ornaments for the garden and indoors.

Great service all round, item arrived well, environmentally-friendly packaged and exactly on date advised. Item exactly as shown, really pleased, would recommend, thank you:)

Great products & excellent customer service.

The company and the item I bought, arrived safely and packed so well, I was very happy 😃

Really good product. Discount for signing up online. Delivered earlier than I had expected.

Website straightforward, ordering process all wasy

The item I purchased arrived damaged. I contacted Garden Trading via the Webchat facility. I was offered 15% off or a free returns label and a replacement item would be posted out to me. All very fair until I realized that unlike the delivery, the returns label was through a DHL local drop off point. None of which were local or convenient to me. I asked if, like the delivery, I could return via Royal Mail who are able to collect from my doorstep. I was told ‘no, not possible’ and then the agent simply disappeared and no further contact was made. This ruined what could have been a decent customer buying experience.

Item arrived damaged & excellent service in sending a replacement- no fuss. First class as things do go wrong & true good service can be measured on how that situation is dealt with. Products as usual first class.

The item I ordered arrived damaged / marked . I had to pay over £12 for a courier to return it. Why did I have to pay this money for damaged goods ? Can I get this money refunded ?

I wanted a physical gift card was told only digital s as me no option to choose the date the email was sent. Sister received gift 4 days before birthday. I won’t use again.

Efficient service, lovely quality purchases and good sale prices.

Excellent customer service and beautiful quality products.

Great quality and efficient delivery and communication

The item never arrived. I was promised a refund and that had not arrived either.