Eldercare Solutions Ltd

Mill House Farm, Mill Lane, CM23 1AD, Berden, GB
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5.00
Based on 143 Reviews

5

99.30%

4

0.70%

3

0.00%

2

0.00%

1

0.00%
About Eldercare Solutions Ltd

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.

Contact Info

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Iain C
United Kingdom | 13 February 2025

Eldercare has taken the worry of financing my mother's care, away. The staff and management at Eldercare made setting up an annuity extremely easy. Everything was fully explained, all questions addressed in detail. Nothing was too much trouble. Eldercare is a truly professional, friendly and understanding, organisation that has provided peace of mind over my mother's future care.

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Maggie Craigdaillie
United Kingdom | 07 February 2025

The family did not know about care Home Annuity fees until Eldercare was introduced to us. All options were discussed with us and some quotes given. We always had a quick response with any queries via email or phone calls. We now have the reassures that mum’s care has been taken care of

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De
United Kingdom | 25 January 2025

Excellent help during tough times. Michael and Tracey have great understanding of what the process involves and are empathetic, knowledgeable and helpful and supportive. We even managed to have the odd laugh during what is a very stressful time. Thank you

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Ian Roper
United Kingdom | 22 January 2025

Eldercare is expert at explaining the pros and cons of care fee annuities. Their advice and support made the process of choosing an annuity from my dad simple. Every member of the team was knowledgeable and efficient. I would recommend this company to anyone that is worried about long term care fees for their loved ones.

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Tim Harlow
United Kingdom | 16 December 2024

Excellent advice and service from the Eldercare team, from initial engagement with Roger Beeley, Advice and options via Nicky Cave, and Administration from Tracy Jenkins. Delighted with arrangement and first payment now received by Carers. Piece of mind that the bulk of care costs are covered for the rest of our mother's life.

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lisa gibson
United Kingdom | 12 December 2024

I would like to thank Eldercare for giving us some very helpful information. Penny explained everything in detail to the point where we wasn’t even sure if we could use the insurance. But she helped anyway For which we are very grateful.

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Philip
United Kingdom | 29 November 2024

Excellent communication. Always very patient and clear, they made the whole process easy and understandable. They really reduced any stress around the issue because they were so considerate. Very good at responding to enquiries. Thoroughly recommended.

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Nicola
United Kingdom | 05 November 2024

Eldercare were incredibly helpful throughout the long process of deciding to buy an annuity, through to the final purchase. There were many delays and frustrations along the way - none caused by Eldercare! - but Michael and Tracy kept in touch with use, being supportive, but never being pushy. The reports and advice they provided were informative, but really clear and easy to understand. They were always responsive, and able to answer our many questions. I thoroughly recommend this company, and wish I could do all my financial dealings through them!

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Jacky Doyle
United Kingdom | 21 October 2024

Eldercare's service has been outstanding throughout. We've had quick, helpful responses and information from day 1. We don't know how long care fees will need to be paid, but we now have financial security for however long it lasts. We are so grateful to Eldercare and highly recommend their service.

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Steve Hearsum
United Kingdom | 16 October 2024

We worked with Michael at Eldercare for well over a year. Through much uncertainty and many complications with the sale of our mum's flat, he remained helpful and supportive. We never felt pressured, and were always given a clear sense of the options. Highly recommended.

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Diane
United Kingdom | 10 September 2024

Michael was professional, friendly and efficient. Communication was excellent, prompt and the report was easy to understand and very clear. There was no pressure to purchase a product. We would happily recommend Eldercare to others.

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Nick
United Kingdom | 13 August 2024

I was initially a bit dubious about the whole idea of a care fees annuity but the initial chat with Eldercare was very helpful and answered my concerns without being pushy. The process was relatively straightforward and I was kept informed throughout the various stages. Once the quotes were through, it was really useful to look through and discuss all the available options and there was no pressure either way. The admin side to set up the plan was also very efficient. All in all, I am very satisfied with the outcome and the product we ended up with.

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Stuart Dickens
United Kingdom | 16 June 2024

Informative and very helpful I have just purchased an annuity to fund my mother's care home fees and have been extremely pleased throughout my dealings with Eldercare. The webinar and everyone I spoke to subsequently were knowledgeable, professional and understanding of our specific circumstances and provided help and reassurance when necessary. I wholeheartedly recommend the Eldercare team.

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M Walton
United Kingdom | 08 June 2024

I recently concluded the purchase of a deferred annuity to fund my mother's care home fees and have been extremely pleased throughout my dealings with Eldercare. Everyone I spoke to was knowledgeable, professional and understanding of our specific circumstances and provided help and reassurance when necessary. The clear explanation of the options available enabled us to reach a decision based on knowledge and sensible advice and gave us the confidence to go ahead with a huge decision. At no time did I feel rushed or pressured and for those able to afford it, this little known type of annuity is invaluable in providing peace of mind. I wholeheartedly recommend the Eldercare team.

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Sue
United Kingdom | 02 June 2024

I attended an excellent Eldercare Solutions presentation by Nicky Cave at the care home my mother had just moved into. Our family had obviously been very concerned about finding the right care for her and how to fund it. I was very impressed with the detail involved and the alternative unbiased scenarios for funding care that were presented. We, as a family of 5 children, discussed the options and agreed to contact Eldercare. We'd like to thank Nicky, Michael and Tracey for their very knowledgeable advice from the start. We had to sell mum's home to pay for the annuity which took about 6 months from our initial contact with Eldercare, during which time they kept in touch and answered our questions promptly, (of which there were many)! We would definitely have no hesitation in our recommendation of Eldercare Solutions.

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Mary Coyne
United Kingdom | 30 May 2024

From start to finish everyone I dealt with at Eldercare was friendly, efficient and informative at each stage. The advice I received was excellent and I was guided through the whole process expertly and with great care. I would have no hesitation in recommending Eldercare to anyone who is considering ways to fund care home fees and can’t thank them enough for the advice and assistance they provided.

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Janet Peak
United Kingdom | 16 May 2024

I’d like to thank Penny Griffiths, my Eldercare Adviser, who was extremely kind, understanding and empathetic in helping me with financial planning for my husband’s care home fees during a very stressful time. The decision was made to set up a Care Fees Annuity, which was thoroughly researched and explained. I also wish to thank Tracy Jenkins who helped me with the final admin stages of the Policy Document and payment advice with kindness and understanding. I highly recommend Eldercare Solutions Ltd and have already passed on their name! Janet P

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Sarah D
United Kingdom | 22 April 2024

Eldercare were easy to use and made it easy understand the complexities of funding Care for our elderly. The process was very through and each step was explained. Would highly recommend Nicky and her team.

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Rob
Denmark | 21 April 2024

I highly recommend Eldercare. The company was passed onto me when I was exploring options for my father, and I couldn't be happier with their service. Throughout the process of organising an annuity for my father's care needs, Eldercare has been absolutely fantastic. They've been professional, patient, and incredibly informative every step of the way, making the entire journey much smoother for me. I want to extend a big thank you to Michael, who was exceptional in explaining everything clearly and concisely. He was a pleasure to deal with at every stage. I also want to express my gratitude to Tracy for her assistance in coordinating everything with the chosen insurance company and organising everything with the care home. If you're considering taking out an annuity policy, I highly recommend reaching out to Eldercare. They've been a tremendous help, and I couldn't be more pleased with their service.

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CollectPlus Customer
United Kingdom | 20 April 2024

I cannot thank Eldercare enough for the exemplary help they provided in finding the right annuity package for my mum's care home fees. It took around a year to sell my mum's house and in all that time, Eldercare kept in touch but were very patient and very understanding. When we were finally ready to look in detail at the annuity, we were guided expertly and very kindly by Michael. He took the trouble to explain everything, (sometimes more than once when I didn't understand or had forgotten what had been spoken about before) and advised on everything we asked about and more. We were in just as good and kind hands with Tracy when it came to sorting out the paperwork. I feel very happy and comforted with all that Eldercare have done for us and I wouldn't hesitate to recommend them to everyone!

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