I lost my entire portfolio and school work on my portable Touro hard drive. I sent it in and the rest is history. Secure Data Recovery recovered every single file I needed and lifted a huge weight off of my shoulders. All of my school work and portfolio was saved. I cannot thank them, the technicians, and Rob Anderson specifically enough. Thank you all!

Cant write enough about the awesome work they do at secure data recovery - Chris McMacken has literally become my modern day hero! We all others said it couldn't be done... They got it DONE!!! And... the customer service is second to none!

I was a bit skeptical using SDR however that changed quickly after speaking to Alec Sekenes. Seriously the best customer service I've had in a very long time. I felt as though I was working with my internal work service team. You will not be disappointed, highly recommend SDR. I know I was quite the stickler, thank you Alec for remaining ever so patient with me. Best JFR

Had a hard drive that would not initialize, could not get it to do anything. Had 8+ years of back up data on it. Worked with Chris McMacken at Secure Data Recovery Service on my issue and got it resolved. He helped me, step-by-step, through the whole process. All of the data was recovered, with complete file names and intact folder structure. Couldn't be more pleased. Would definitely recommend and use the service again if needed.

Mar 24, 2016 9:22 AM I am a retired Navy Cryptologist, my story is I have corrupt data on my NAS drive that contained pictures from my 9/11 deployment that is irreplaceable to me. I called Secure Data Recovery for help. Chris McMacken answered at the other end. I explained that I went to another company and after waiting 4 weeks just to find out that they couldn't do anything for me. Chris explained in detail the entire process and was confident that they could retrieve that data. He then within minutes sent me an email with a customer service number assigned to me. I dropped off the drive and the NEXT day they sent me an email confirming that it was in their hands and diagnose with the problem and a solution. A quote was given and the scope of work needed. The entire process was painless and flawless. Secure Data Recovery and Chris McMacken is a credit to themselves and their work. They take their customers and business to a whole new level. The customer service was second to none. Respectfully, United States Navy (Retired) CTR3 AJ Jensen

My laptop hard drive crashed. I could boot off a DVD and a USB drive. However, Dell could not manage to walk me through restoring my Image Data Backup. After three days I pretty much gave up on Dell. Sure, they shipped me a new hard drive overnight. But even though I backed up regularly, I could not get my data back. All my tax data was on that drive. So much for going paperless. I googled and found that Secure Data Recovery had the best reputation, so I call them and was routed to Rob Anderson. He emailed me a FedEx label and I shipped the drive to him. They diagnosed what went wrong. They took the drive into a clean room and data platter by platter, sector by sector. They gave me access to a list of the directories and a list of the files they could recover. I told them to go ahead. In a few days I had everything that had been on my old drive back. They were fast, courteous, responsive to my many requests for status updates, they got the job done, and they have one very satisfied customer. Even though it was not inexpensive, when you absolutely need the data back, you absolutely have to go to Secure Data Recovery. Bob, you saved the day. And I took away a lesson. Mirror your drives. Don;t depend on being able to get your backup back. The cost of an additional drive or two is not much compared to getting back your data. However, if it's too late for that, it's not too late, provided you go to Secure Data Recovery

Secure Data Recovery and caseworker Rob Anderson were great to work with. Love the website that tracks the recovery process so you always know what the status of your case is. Would recommend SDR to anyone.

Lost a data drive with my life and work on it, just after I lost my backup. Secure Data Recovery delivered as promised, all is well, and Rob couldn't have been more helpful.

One of our clients had all there financial information on there local hard drive. Never backed it up. One day the hard drive started clicking and all the sudden was broke. We sent the drive in, and with a day or two we proceceeded with the recovery. After about 4 days they had sent us a list of files able to be recovered. They recovered all the important files that were needed. This is the second time i have used this company and will continue to as i see fit. Thank you.

I worked with Rob Anderson on a failed 1 TB hard drive that was about 3/4 full of raw and edited high definition video files. Even though I had backed up the disk using a cloud service, it turned out that because the disk failed, the back up service deleted my cloud data after 30 days. Thank goodness for Secure Data Recovery. Thanks to their technical abilities they were able to retrieve all of my video files. Those files included video I had shot over the past several years, most of it could never be shot again. I highly recommend Secure Data Recovery. They are excellent in all regards -- customer service and results! Thank you!

The hard drive on my PC died and I needed to retrieve some key files and family photos. My experience with SecureDataRecovery was a very good one. Of great help was my dedicated account rep, Rob Anderson, who walked me through the process and kept in touch during the recovery. Happy to say that all of my files were successfully recovered. Many thanks to SecureDataRecovery and especially to Rob Anderson. I wholeheartedly recommend this company to others who find themselves in my situation.

I recently, and unfortunately, had the need for a data recovery service. After researching several services, I decided on Secure Data Recovery based on the service description and customer reviews. I contacted SDR and was able to drop my hard drive off locally for shipment to their lab. I was contacted by a representative who was very helpful and communicative throughout the process. Within a few days, I received an assessment of the likelihood of recovering my data and the cost to use a recovery service again, but if I do, I'll head straight to Secure recover it. It wasn't cheap, but recovering my data was critical and I wanted the work to be done by a company that I felt I could trust. Ultimately, most of my data was recovered and returned to me. I couldn't be happier with the service, my representative, the communication, the efficiency and the result. I hope that I never need to Data Recovery. Thanks again!

I was trying to format my computer hard drive and forgot to disconnect my external hard drive from the computer. I hurried and set the computer to format the drive so I could reload Windows and when I came back it showed that I had formatted the wrong drive. I was devastated because we had all our baby pictures and important things saved on that external drive. I didn't think we could do any thing until I spoke with Rob at SecureDataRecovery. He assured me that they could definitely recover dada that had been lost like this. He was very upfront and explained the steps it would take in detail. Though he couldn't give me an upfront price he was able to give me a ballpark price. In the end I had to pay $800 for the recovery and some more for another hard drive for my recovered data to be put on so that they didn't corrupt the original, in case any problems arose, but I got the new hard drive, the original in original condition, and all my formatted data back. Lesson learned and thankful I had all my lost important documents and pictures back. I would definitely refer someone with data recovery issues to SecureDataRecovery and Rob for great service and patients.

When my hard drive died, I needed to find a data recovery service. After much research I kept seeing the name of one particular data recovery service (Secure Data Recovery) on many peoples top ten list. Most lists had them ranked first or second. I decided to contact them. I am so very glad I did. I see why they were on so many peoples top ten lists. I couldn't be more happier with the entire process. From the very start I was put in touch with Alec Sakenes (my dedicated Account Representative). He assisted me through the entire process while quickly replying to my many, many questions. ALL of my data was quickly recovered and the price was negotiated to a very reasonable price. Thanks so much to the entire crew at Secure Data Recovery for getting back my four years of lost videos, photos, tax documents, and music.

Secure Data Recovery Services was able to save .999% of my files.This was a tremendous help to me. The daily website tracking is comforting. Rob A. was very helpful in getting the data recovery procedure to completion. I know where to go the next time... Geek Squad could't provide these results and it wasted my time. I RECOMMEND SDR TO ANYONE!!!

I would like to thank everyone who helped with literally saving my practice. Early this December, my computer failed and I LOST 18 years worth of data due to 2 failed hard drives. I lost everything, chart notes, x-rays, patient history, all my account information, my entire schedule past, present and future. All of my accounts receivables. This was the worst thing that has ever happened to me. I had no way of paying my employees, I didn't know who was coming in for appointments or what what dental work they needed. The personal pain I felt what completely ineffable. Secure Data Recovery had a branch in Beechwood, Ohio. I called their 24 hour service and Jeremy Provchy answered the phone. He walked me through the process and called the techs to come in immediately. I drove up at 10:30pm on a Saturday. He kindly offered for someone to pick up the hard drives as well. I dropped them off, and Jeremy kept me up to date with their procedures. On, Tuesday, 2.5 days after the complete data loss, Secure Data Recovery was able to get 100% of my data back! The relief was beyond words for me. I drove up and got the data and I was back up and running, I called and spoke to Jeremy and thanked him. I do not say this lightly, Secure Data Recovery SAVED MY PRACTICE FROM BANKRUPTCY. There are no other words to describe the situation. I didn't sleep for 3 nights consumed by this.They saved me. I cannot thank them enough. Thank GOD there are people work in this field. THANK YOU X infinity. John A. Agelopoulos DMD

Three weeks ago when my MacBook froze and no one could help me. I was referred to Secure Data Recovery. Their online portal made it easy to submit my request and I heard back from them almost immediately. After explaining the issue and getting my broken and damaged hard drive to them, I was quoted a price that made my jaw drop. I am a college student and don't make any extra money. On top of that I was a week away from finals, but lost all my research, assignments, and work. However, I was not worth thousands of dollars. These guys offer such a precise and skilled service, it made sense for them to ask for so much. But, after talking with Jeremy, an account rep., he negotiated a price that was reasonable for me and they went ahead and retrieved all my files. I got my files back so fast I was able to finish my finals, reports, and essays without any damage to my college grades or much stress. Thank you for being so personal and willing to help me out of a terrible situation.

I recently had a computer fail. I thought now big deal, because I have a backup. Unfortunately, while transferring the files to the new computer the backup overheated and failed. I called around to several different data recovery services. Pricing was all over the map, but I choose to go ahead with Secure Data Recovery, because I liked that they looked at the drive before determining pricing. I also liked their policy of not having to pay until you review the data that they recover, then pay if you want that data returned to you. This is what made me decide to go with them. Rob Anderson was very informative and professional, explaining the process and answering all of my questions. They were able to recover almost all of my data from a Seagate hard drive. I had 10 years of digital memories that were returned to me. I would highly recommend their service.

As a self-employed consultant, a hard-drive crash brought my personal and professional business to almost a standstill. Secure Data Recovery's professionalism, efficiency, and streamlined web interface made a potential catastrophe just seem like a little bump in the road. From the moment I checked-in my hard-drive to the moment my recovered data was returned to me, my designated representative Rob Anderson was in constant communication with me via phone, email, and web portal, providing detailed updates every step along the way. All questions were promptly and proficiently answered and Rob went above-and-beyond what I would have ever expected in this "data crisis" situation. My personal and professional business is back on track thanks to Rob and the other professionals at Secure Data Recovery.

Many thanks to Secure Data Recovery and Rob Anderson. He notified me of things I needed to do and kept me up to date on the progress and status of my data recovery. He made the whole process very simple and easy. All questions I had were answered with ease and I only had to leave a voice message once because the office was closed, but that was returned the very next morning. I will definitely recommend Rob Anderson and Secure Data Recovery to anyone needing this type of service. Thank you!