Within 24hrs of ordering I emailed them asking to cancel because my friend, in the hospital, had to be revived 4 times in one day. They ignored my email for 2 days until it was too late. When I responded saying that is terrible customer service I received another email telling me it was my fault & they offered to refund everything but shipping out of goodness of their heart!? If your business is gift baskets, you can't ignore emails. Update: I was not going to get into it with you while I was cooking dinner, so yes, I hung up. I never asked for a refund. I asked to cancel order, then I said,, thank God you can cancel that request. At that point if you had just apologized for the situation, nothing else would have been said. But after your last unkind email to me ,I decided to leave a review

I messed up when ordering and put the wrong send date, i wanted the baskets to arrive by Easter and sent asap but put Easter date as send date. I emailed customer service ice and received a reply almost immediately. He fixed my mistake and baskets arrived on time.

So far so good customer service seem to be understanding about the damaged item that I received. As soon as the new item arrives undamaged I will submit another review. Thank you

There was a great selection to choose from. This was a gift to my great-grandchildren who live in another state and it was delivered very quickly and they loved everything about it. This will be added to my favorite sites to go to for my out of state gifts.

My niece love it! Great Easter surprise

All items were fresh. The items were positioned in the box neatly. I added more items to the box to personalize it. The sticker on the box was faded and not placed carefully.

Candy was top quality. Fast delivery with excellent delivery status information. Would recommend to others. Would have given 5 stars but shipping date was not as requested on website.

It was cheap and there really wasn't nothing in there that my child could have done anything with. The bucket was from the Dollar tree I know because I made a bucket for my older son spent way less $ and it looked much better with more items. Overpriced for what you charged and we have to pay Shipping. I purchased 2 buckets from you 1 for my 2 year old son and my niece. I will never purchase from this sight again. It looked very cheap and the items placed inside are thoughtless and pointless. I will definitely do my own next year. I will not recommend this sight to anyone. Your pictures are very misleading.

Your response was exceptional and we look forward toreceiving our basket. Thank you.

Baskets were so cute and so full! Great value

Matt Code went above and beyond to help with orders. He is great.

You did fine as far as delivery. Did not see it

Ordering process was seamless and was delivered on date promised. My daughter-in-law loved it!

Didn't put the message I asked for

Ridiculous to offer Valentine's Day baskets that have no realistic way of getting to someone by Valentine's Day. On top of that, no tracking available until a day after valentine's day. Finally, way overpriced for so taking advantage of the holiday. Thanks Greatly appreciate the prompt response and the service recovery gesture. Daughter actually loved the basket. Best wishes and future success.

My package was never delivered!

After searching several companies for the perfect treats in a basket and the item being available. That was a go to. Although the date I chose for delivery was a Holiday. So I made a call and sent an email. Someone contacted me back within an hour to inform me of the delivery date. The date given was right on time and correct.

No ups tracking number was provided. Emailed to get a tracking number, none provided by you, disappointing.

My parents loved this gift basket! Thank you!

Don't blow up my email address with sales offers just because I bought something from you