My problem was solved fairly quickly regarding inabilty to use wi fi calling after switching back to my old number

Agent called Rutuja sorted my enquiry very promptly and professionally full marks and thanks Lebara for hiring such a talented and wonderful people

Great help from staff Akshay, responsive and helpful to answer my questions

The staff were very kind and provided me with help very promptly.

Akshay was my chat assistant he did a great job thank you so much Akshay. The chat assistant was very helpful and resolved my problem in less than a minute.

I got sloved all recharge issues in by a single customer service call and thank you ATTAR for your help and advice

Lebara have spoilt my family holiday in Australia. I expected to use my mobile in Australia and pay for a roaming package. HOW WRONG I WAS. Following 2 customer service chats because of having NO MOBILE SERVICE I was told there was a problem. I paid for a roaming package for Australia and was told there was a problem. Why did they take my money for something they could not provide. It has resulted in me not being able to keep in touch with family and their answer was to buy a local SIM. With how I feel now I wish I could give Xero stars. What is worse, my husband also has a Lobar SIM. WHAT A MISTAKE. I was promised that Lebara would reach out to me - I have heard nothing. I am seriously thinking of moving both accounts to a different provider.

Great helpful

Reply and fix the issue very efficient.

Thank you for your great customer service Kunal Punjani

Aman was supportive and assisted me in resolving my problem. Thank you.

Kunal Punjani was very helpful with my login

My issue was solved super fast with no issues. RAAFE BHATKAR was very friendly and helpful!

Reliable, value for money sim only deal. Easy to set up and use, reliable network service. Great customer service using the chat. Be aware that your account may be set to auto-renew. May use in the future instead of my current contract.

Very helpful service, with free, one-time £5 add-on as a goodwill gesture included.

Lebara good price and good customer service, But you will get lots and lots of spam calls on Lebara network. I have two contracts and both the contracts are receiving spam calls.

Ali Shaikh was very helpful and solved my issue. Great customer service.

I'd recently moved to Lebara and was unable to access the internet via mobile data. Piyush payiently guided me through my phone's settings, adding a new "channel" which, after restarting my phone, enabled access to the internet. Excellent service from Piyush and Lebara.

Ported in last week and since then haven't been able to receive calls or texts. It's been a nightmare and their support staff have been beyond abysmal. I'm seriously regretting this move.

I have been waiting nearly six months for my promotional gift card after taking out a sim only plan with Lebara. I've sent them 15+ emails, the issue has been escalated twice yet remains unresolved. So much for being a customer focussed company.