Imran was very diligent and concerned to get to the bottom of the issue. ( It turned out that it was my error). He even phoned me back to double check all was well. We are extremely pleased with Lebara services, the call was answered promptly.

Over the past week Lebara have promised to call back on 6 separate occasions, they simply don't. Unable to solve a problem they promise to call you back, hoping that you will go away! Lebara DISHONEST script for dealing with issues they can't / won't resolve : " I CAN ASSURE YOU THAT SOMEONE WILL CALL YOU BACK TODAY" " I PROMISE THAT WE WILL GET BACK TO YOU TOMORROW " " WE HAVE ESCALATED THIS....." " WE HAVE PASSED THIS ON TO OUR COMPAINTS TEAM" Don't waste hours of your life being lied to. AVOID LEBARA.

Great job done by Harshal satve and I really appreciate

Very knowledgeable and friendly agent...helped me big time

Port-in request to transfer my old number into Lebara, which was successfully submitted is still not completed despite receiving a confirmation and two working days. I lost my old network but the transfer is still pending. My mobile number is not working and not activated on the Lebara network. Ofcom regulation states that the transfer must be completed in one working day.

Quick and helpful service from Mukesh I had an issue with purchasing the wrong type of account and Mukesh was very quick to sort it out and even saved me some money by letting me know about a promo code. Many thanks.

(Sanju) managed to help me when I needed the help the most with the unlimited plan that had been mistakenly for a sim card delivery

Great customer service. After being with O2 & three mobile since last 15 years, I switched to Lebara & very satisfied with their service. You can use your UK allowance in EU, India & many other countries. Their customer service is very quick and effective. Rutuja, a customer service agent provided great service & even gave me 2 GB free data when I was on roaming. I would definitely recommend Lebara over other network providers..

Pushkar was very helpful and efficient. He quickly sorted out what I needed. Thank you, Pushkar

Sanjita was very formal and direct, very helpful. Thank you

Wonderful customer service 👏

Spoke to Nagmukesh, he was very easy to talk to, efficient, helpful and straight to the point of sorting out my issue

Great customer service from Nagmukesh! They were professional, helpful, and resolved my issue quickly. Really appreciate their patience and efficiency. Thank you!

santosh is really help me to solve my problem

Fantastic helpful service !! Nitin was really helpful.

Yeah, absolutely the customer care adjective person Amit nasalpur was 100 percent helped me , he talked very politely and handled all my situation properly and solve it . I'm very happy. He is tooo good.. I'm fully satisfied with the customer service.

Good support and service from Anurag Tripathi

16:05 this afternoon in the middle of York city centre, in cafe, by window. Web pages just would not load..... This is not good enough. Does Lebara still use the Vodafone network? If so presumably its the slow lane..... Not the first time that their internet connection has been useless in York city centre. There is a reason Lebara cheap: its poor.... . Slow lane of Vodafone......?

Connected with the service advisor Janhavi who was great help. Advised on the questions I had that demonstrated her knowledge of service provided.

Great customer service. Many thanks to Sangita