Yash salvi made my experience great. The only challenge is that the refund time is too long for 5 - 7 days.

Akshay was really empathetic to my situation and took an immediate call to help me make international call. Appreciate the service provided by Akshay

sooooooo nice

Perfect and spot on help to get me up and running again

I've been on Lebara for a few months now after moving from EE. I was sceptical at first because they are a lot cheaper and use a different network, but I'm so glad I made the change. The signal and network speed is miles better than what I got on EE, and even with the 20% discount I had on EE, I'm now saving £20 a month with Lebara. Roaming is free too which is a bonus as I had to pay £2.50 a day for it on EE.

I got through to the customer service operator pretty quickly, may be 1-2 min wait only. This is quite impressive compared to other waiting lines I’ve been through. The gentleman was very helpful. Polite and efficient. He sent me a link to pay for the bundle I needed, and waited for me in the line until I did it. I am very satisfied with his service.

I had an issue with activating my new sim and Sandesh Dube was super helpful resolving my issue in no time.

Apurva J is an asset for Lebara and one of the best customer care executive in Lebara who went an extra mile to help a customer.Cheers and Thanks

Very Happy with the services and with way he communicate to hellp the coustumer Amir Nasalapur …. Note 10+ for him

Anurag Tripathi gave an amazing costumer - relationship interaction. He handled the call in very professional as well as maintaining the high standards of the company. Explaining every bit of my query and probing throughout the conversation for providing proper resolution. Thankyou very much and please do anything you can to appreciate such valuable team members.

Vishnu was very helpful, understood my problem immediately and we agreed the best route. Very happy so far !

Neha good very good very nice

Very helpfulfull

Rakibul was helpful and offered me more data for same price as my previous bundle

I bought a Lebara SIM today and went online to buy the data package for my forthcoming trip to Asia. Somehow I ended up ordering a new SIM instead of adding the plan to the existing one. My call was answered by Raj within a minute and she resolved the issue immediately. Excellent customer service! Thank you Raj!

Jatin Reddy was very helpful to assist me with my query and solved my issue patiently

Akshay was great, we called up about switching and gave us an offer we couldn't refuse!

The operator Vivek mane was so helpful

Spoke to Aishwarya about finding and unknown transaction made by Lebara that was not linked to my number of email and she helped me to to find the details using secure card details. This review is for this specific customer care executive as the last person I talked told me they can't find the transaction details using the card number!!!

My query was dealt with quickly & effectively.