Hawthorn Health

GB
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3.50
Based on 109 Reviews

5

55.05%

4

5.50%

3

2.75%

2

3.67%

1

33.03%
About Hawthorn Health

Established in the heart of the country side in 1989 Hawthorn Health was a thriving local icon for high quality nutritional supplements. We've since evolved into the UK’s number one online retail super store for health and nutritional foods as well as supplements, selling thousands of high quality branded products at realistic prices. We still hold onto our rural values and offer each customer a personal touch fused with prompt and efficient delivery of their orders.

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Customer
United Kingdom | 08 October 2024

This surgery has god like receptionists that make it almost impossible to get a face to face appointment , I asked to see a doctor about a extreme pain I'm having in my leg and the receptionist gave me a call back appointment from the duty doctor witch is pointless because my leg needs to be seen.

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Ayton Murray
United Kingdom | 29 June 2024

Big fraudsters. Paid £650 for alprazolam and received nothing. They blame network and insist they haven't received payment .Stay far from them. Lately I was introduced to Jeremiah (509)542-7608 and I got instant refills.I recommend him to all sick people out there.

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Mr Alan
United Kingdom | 23 February 2023

Avoid like the plague. They send an order acknowledgment, take your payment but don’t deliver. No communication despite the replies to reviews from the company that they can be contacted - they can’t and they won’t . Bunch of crooks

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Anne Morris
United Kingdom | 23 December 2021

Terrible. Apparently two orders mysteriously went missing in the post. I don't think they were ever dispatched. I did get a refund, but only after nagging.

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CT
United Kingdom | 15 December 2021

This company is unbelievable. The customer service is ridiculous. They took forever to apparently deliver my order, then the courier delivered to another address. Even though, I sent proof the address it was delivered, was not my address, they are still reluctant to give me a refund. Will escalate this. Don't order from this company.

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Sammie Finley
United States | 29 June 2021

i ordered something from them from amazon , i was annoyed it took a month to get to me in the usa, but i was like whatever its fine. got my package and it was messed up . contacted them , and they replied faster than probably 95% of any other seller ive had issues with stuff on , and they were extremely polite and resolved the issue offering refund and to still replace my order . they sent my new order and i declined the refund . im extremely happy with how things went even though at first it was a bit slow.

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Conor
United Kingdom | 20 May 2021

What started with some good service - easy to order. And delivery was always solid for the first 3 orders. With oOrder number 4 however, I was informed by the delivery company that the package was damaged and that Hawthorn Health would organise re-delivery. That was 1 month ago. Emails, customer service forms, even voice messages have resulted in nothing. Very poor customer service. I won't buy from them again.

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Susie Q
United States | 30 April 2021

There was absolutely no communication about my order. I had it shipped to a friend. I doubt that it ever arrived or even shipped.

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Mr Roger
United Kingdom | 26 February 2021

Ordered full size Turkish Delights they sent multipacks which are smaller.

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Cheryl Knapton
United States | 19 January 2021

I only gave a 1 star because I had to. No product was delivered. Amazon is making a big mistake keeping this company.

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Chris Bazeley
United Kingdom | 05 January 2021

Prices would be great if they delivered!

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Jenny Carter
United States | 19 November 2020

This company is a scam. They advertise 2KG tins of Quality Street on Amazon and when they arrive they are only 1KG tins - For $32.89!!! Truly disgusting company. I have copies of their listing on Amazon, so they cannot dispute it. DO NOT BUY FROM THIS COMPANY

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Ian
United States | 28 October 2020

bait and switch, ordered some minstrels (cant get in US) they advertised 118 gram packages but sent 42 gram packages, gave false address and telephone number. DO NOT USE this rip off.

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Elizabeth Morgan
United Kingdom | 03 September 2020

We received 3 of the 10 items ordered. We were charged for 10.

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Euan McDonald
United Kingdom | 20 July 2020

Failed to deliver! Very disappointed!

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Toby
United Kingdom | 20 June 2020

Bad reviews true.

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MagicMike
Sweden | 07 March 2020

Absolutely worthless company. DO NOT do business with them if you are a wholesaler or work with dropship. Hawthorn can not fulfill any delivery either in the UK or outside UK. They will charge you but the packages never arrive, and they never refund for missing orders. Probably the never even ship the packages in the first place. There invoices are a nightmare, as they always charge you wrongfully with orders that never were placed.

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Madeleine Snook
United Kingdom | 10 February 2020

Dreadful company. They advertised on eBay showing three bars of a specialist soap i.e. Dead Sea Soap, for a price that included postage and packaging. When the parcel arrived, it contained only one bar of soap (not three as advertised) and the seller has refused to forward the other two bars, stating that it is the fault of eBay for incorrect advertising. I always thought that it was the seller's responsibility for placing the advertisement for their product! Also, the delivery person from Yodel could not be bothered to leave the parcel with neighbours who were at home at the time of delivery, nor could he be bothered to leave it underneath our side door (which most delivery firms have done in the past). This is not the first time I have encountered problems with Yodel. In the recent past, two items delivered by Yodel have been damaged on arrival.

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Terry Ann
Canada | 29 December 2019

We ordered a 6 pack of bottled tabasco hot sauces. 5 of the 6 bottles arrived broken with the hot sauce leaking everywhere. The packaging was done so poorly, only wrapped in brown paper and not bubble wrap, that the bottles broke. Pretty shabby on Hawthorn's part. We are trying to get a refund from Amazon. We will see how that goes. My wife likes ordering online. I am not thrilled with all the aggravation of online ordering.

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G
United States | 26 December 2019

NOT WHAT WAS ON THE PICTURE ON THE PICTURE IT WAS SHOWING GIMMES WHEN i GOT THE ITEM THEY SENT ME LIQUID AND THEY DON`T WANT TO EXCHANGE OR REFUND EVEN 0 RATING IS TOO MUCH DO NOT BUY FROM THEM ANYTHING YOU WILL NOT GET WHAT YOU ASKING FOR READ OTHER REVIEWS SO MANY CUSTOMERS HAVE PROBLEM WITH THEM

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