I was not told the bulbs were not in stock. After waiting until the informed date for delivery had passed, I enquired what had happened to my order. Apparently the suppliers hadn't sent them and my request for a refund was ignored. Why give a delivery date when the items were not even in the building. Nothing wrong with the bulbs when they finally showed up.

Excellent , they were really informative on the phone ,would really rate you a 5 star

The parts were easy to order at a good price. There was a delay in delivery but once the issue was flagged, the parts were delivered promptly.

Got the product wanted at a reasonable price and delivered in reasonable time. Would buy from Sparks again

Ordering was easy. Came in a reasonable time frame. Quality of the goods were very good, quite impressed. Prices were brilliant. Would recomend this company.

Package took 3wks from order to delivery but that’s Royal Mail for you. Parcel was extremely well packaged

I have as yet to receive my goods. I have received no delivery notification, no date of despatch, and no details of carrier. My order was placed on 19th October and payment taken immediately from my credit card. Very poor service. I was about to ring them when this review arrived. Think twice before you use this company.

Terrible experience. Order took ages to arrive, they didn't answer the phone or haven't yet replied to my email. Despatch was supposed to be 2-3 days. Order took a week! Wouldn't trust them again

Ordered pack of two lights so delighted ordered another two. Love the products and are great value for money. Very pleased with product. As described, well packaged and delivered when stated.

• Ordered parts on 18th Aug. 2024, wrong parts arrived. • Phoned company and was told actual parts shown on website weren't available. • Requested refund and was sent FREEPOST address for return of parts which were sent back on 28th Aug. 2024. • Several phone calls later, refund eventually made on 8th Oct. 2024! Pros • FREEPOST address was provided for return • Refund was eventually received Cons • Parts should not be listed that are unavailable • Customer should be informed before sending alternatives • Frustrating waste of time repeatedly phoning to chase for refund • Once goods returned refund should be processed in a reasonable time Sadly, overall poor customer experience.

The item was received within the delivery time. Information from the company was accurate. I am using the bulbs as a backup so have not at this time tried them out.

The website is very straight forward and found my item easily and the delivery was on time with good tracking and communication also the price was very competitive and will be using them for my lighting needs in the future 5🌟

I would have given 5 stars but unfirtuntaley the goods arrived damaged . Contacted on your Chat line and brilliant service . Replacement on its way . Thus 5 star plus . Thankyou

After ordering informed item not available and offered two alternatives. These were not suitable so asked that the order be cancelled and my payment card refunded. This was confirmed by email as being done. I then sourced the item elsewhere and ordered it. I then received an email stating the original order was being shipped! So I have ended up with purchases from two places. In view of the low value I will not pursue this.

I needed an unusual bulb in our ceiling fan and found the bulb and Sparks Warehouse online. It was easy to order, Communication was good and the product arrived safely wrapped. We now have light again ! Thank you.

My first order came a little damaged but without hesitation a replacement was sent to me. not the best communication skills but my order was completed in full and it did arrive in good condition. Thanks

Thought the order was a touch slow to arrive. When it came it was well packaged. In hindsight I would have purchased from a local trade warehouse.

Products fab but delivery took forever with no updates so I had tradesmen waiting.

Re ordered further sockets to a particular range. No update, chased order, told none in stock but would send out by end of month. End of month been and gone, Tried calling many many times as still not received, no answer to phone, no update, no customer service. Now cancelled order, waiting on a refund. Sourced brand with local trade firm 2 miles away and cheaper. Lesson learnt. Won’t be using anymore, my advice is to stay clear.

Still waiting for delivery, it’s been almost 2 weeks. Had confusing dispatch messages so not sure what will/will not turn up.