Ordered some LED tubes, chased 5 days later having still not received the products or any update. Notified that the product was out of stock but no one had bothered to let me know. Asked for suggestions of a suitable replacement, again had to chase. Offered replacements that weren't dimmable. Avoid Sparks Warehouse, unless you really have lots of time to waste or customers whose time you'd like to waste.

My strip lights Took a bit of time to arrive but were cheapest on the internet, very happy with the service 👍

Pretty poor customer service. Order never dispatched, I had to chase up, order cancelled, two month wait for refund, that too took many emails to resolve.

1st delivery turned up broken,but they just sent replacements,no problem. Recommended,Thank you.

I would say avoid as stock levels are false, communication is very poor and refund was far too slow 18/07 Ordered RCD as showing in stock 24/07 Emailed them for update 31/07 Response saying no stock till 5th September 31/07 I emailed for refund - was told order would be cancelled and refunded 14/08 emailed them again 19/08 finally got refunded

Purchase several times from this company and always delighted. Arrived fast and when I messed up a order they sorted it and refunded me immediately and that was my fault

Took 4 days to even dispatch the order, despite the website claiming “dispatched within 1-2 days” This meant delivery was just short of 2 weeks. Had to chase why i hadn’t heard anything, was told “waiting for delivery from supplier” Communication needs to be better and website needs to be clearer to manage expectations as this meant a return trip to customer to fit 2 garden lights once the job was otherwise completed.

Quick and easy to order. Rapid delivery of fragile UV lamps. Nicely packaged. Efficient delivery too!

Customer service on this occasion was very poor. Took 4 weeks from initial placing order to finally get the goods and lack of response to emails and phone calls

Great product fast delivery I have not fitted yet so I will hopefully add photos and another review of the product

Very pleased with the bulb for our porch light. E27 20w gives the perfect amount of ambient light without being too bright.

Good quality items, nicely packed and delivered on time. Will use again in the future. Easy to navigate website.

After seeing no sign of my order I followed it up and was told that it had gotten 'lost in the system' so I asked to cancel. This was no big problem but after noticing no refund had been issued I had to follow it up twice more before it was actually completed, wasting quite a bit of my time and leaving me to wonder what would have happened if I had not checked. I have to give some credit to the fact they were quick to respond to my emails and did eventually process the refund.

At first I was a bit skeptical about purchasing as of the negative reviews but my experience has been nothing but positive! Really happy with my purchases and arrived quickly! Great experience

I ordered three halogen E27 bulbs from Sparks Warehouse. Apparently halogen are being discontinued because of a changeover to LED but my bathroom light fitting only takes halogen. I could not find suitable bulbs online anywhere else. Bulbs arrived, great - do the job. A relief for me as I don't have to change my light fitting. I will order some more from Sparks Warehouse.

Ordering 2 light bulbs has been the most challenging event. I ordered online, no comms nothing. Eventually after 2 weeks I rang them and they then told they were on back order from Philips. Eventually, I received the bulbs smashed and broken. Rinse and repeat, still waiting for a replacement! I wonder how these guys are in business to be honest. Looking forward to receiving these light bulbs sometime before the next millennium. Zero customer service!

I ordered an extension cable (£89) on 17th March - showing as available for delivery within a few days - they took payment immediately. No sign of item after 2 weeks so contacted by email - quick response saying not expected in stock until 15th April. It would have been nice if they had sent an email advising if this instead of leaving me hanging. Decided to wait but still waiting by beginning of May - I emailed to cancel order. Got an email saying cancelled but no explanation or apology. Would definitely not recommend this company.

Product was as expected when it arrived - no problem there. It did say in stock on the website but then took over three weeks to arrive as it needed to be ordered in. It’s a real bug bear of mine when retailers advertise as ‘in stock’, take your money and then it’s not really in stock at all! A bit frustrating.

The item came quickly well packaged and did the job, for under £15. I was told the pond filter unit would need replacing at a cost of £1200. So thought it was worth a gamble it paid off saving £1185. Thanks Sparks Warehouse.

Cheap oven bulbs, lots of variety and stock, quick shipping and arrived on time. Great product and good quality.