3 Star due to PMT order cancellation, instant refund given though and good communications. Would still recommend.

Ordered a Boss RV5 from PMT and went into collect. All good. The website said get £10 off your next purchase. I had just spent £145, and I would have to make another purchase that day to get the deal. Wouldn’t let me spend it as a voucher at a later date. Nah!! I’ll go back to my usual supplier thanks.

I placed an order during the Christmas holidays and didn’t expect it to be delivered quickly at all, but it arrived just two days after I ordered. I’m so happy to have found a reliable online store I can trust!

Hi ive used your service, could I just say the website is very slow and laggy, at least it was for me.

Completed purchase of studio software ! Thought it would be a download with licence, but had to give shipping details ! Tried customer service with no joy ! I understand it’s Sunday but in answer to my question it has no idea ?

Not yet received- 3 days late so far. Not happy .

Customer Service person was really helpful. He helped order an item that wasn't in stock and found one item in a spares box.

Really quick delivery, item in perfect condition! Fab

Easy to use website and I was able to find what I needed easily. Fast delivery even though I selected the 2nd class postage option, indicating that my order was put together and dispatched quickly. PMT also provide a great customer service at their Manchester store.

Absolutely customer friendly. Nothing seemed too much trouble. I recently bought a Bose sub2. It arrived DPD next day. Not being happy with my purchase one phone call assured me that a refund would be issued on receipt of the speaker being returned to ANY local PMT store. Mine be8ng Norwich despite the sub coming from Liverpool. Instead of a refund I wanted to buy a pair of yamaha DXR12S. I returned the sub where full refund was issued on the spot. Next problem was that the stock for DXRs were low and they only stocked one. The other was in transit to them from Manchester. At no extra cost the parcel was rerouted directly to my address. A great personal experience. They price match and they care. Just to add. The second speaker arrived at 8.15am. Just can't fault them or PMT.

The right product at the right price and quick delivery especially since it was Christmas/New Year.

Competitive price

Easy to place order

Guitar was a good price and was delivered quickly. Thanks

Absolutely amazing. Brilliant shipping, customer service, the guitar is wonderful. I will not buy from any other guitar store.

Ordered a £700 guitar online for collection next day as I had a gig on the weekend and when I got there they said there has been a fault with the system as they haven’t got any of this guitars available. So now I have cancelled my gig and have to wait a week for a refund. Extremely frustrating and disappointing from such a well established company.

Ordered a Marshall amp and some strings best price I could find anywhere and delivered quick, will use PMT again

Very easy to use

Recently purchased the Boss RV6 ..Great product, good price, simple process, swift delivery....what else is required ? Very happy 😀

Fast delivery can't fault it Very pleased with the product I've bought. Tama Big Black 14 x 8 👌