The item is good but the instructions on how to build it was all wrong but I got there in the end and I never had any idea about when I would receive my product till I got a phone call that he was at my door apart from all this am really happy with my item and would recommend the product

Very quick delivery and came from island really pleased with my purchase already started to use it good workout

Ordered York SB9000 Commercial Indoor Cycle. Quality item - cheapest price I could find. Arrived well packaged within a few days. Rang up to check on delivery after ordering - great service & communication. Many Thanks Fitness Equipment NI!!

Bike delivered within 72 hours which is great however the bike needs servicing, i made the company aware of this and still nothing back to confirm that they will send someone to fix it. So initially it looks like they are really keen to sell you a bike but not too keen to make sure it works

It was easy and painless to purchase from here, the delivery was fast and the Bike is fantastic, however there needs to be direct communication from Fitness equipment NI to the customer about the delivery, updates on when it has been shipped, when the delivery is due to arrive, etc. I had to contact them to find this out. And was expected to contact the delivery company myself to arrange where to put the package, I only knew who they were after phoning Fitness Equipment NI. Other than that everything else was perfect.

Extremely efficient, fast delivery. Highly recommend

So far so good. Quick delivery

Good product, good price and good delivery time - can't ask for much more than that really!

Brilliant service. Customer service was amazing and item was delivered quickly, even with the worlds situation atm.

Superb service Will use again

Great communication before the purchase and great service. Really happy to buy from a local company with competitive prices

Orderd running machine on sunday arrived Wednesday machine is great on it every day took 5 mins to put togeather could not praise enough. 😃😁

Excellent service prompt delivery and equipment is as expected

Excellent from purchase to delivery I received my equipment within 4 days

Great customer service, very prompt in replying to emails referring to my order which was on back-order due to coronavirus.

Enquired on behalf of my fiance about equipment on the website, was told multiple times it was in stock, arrived to view it and it wasn't in stock. Purchased an item online, received no email confirmation of purchase, delivery date kept changing, which is understandable due to covid, but no communication as to new delivery date. Had several delivery dates come and go with no word from them, any enquiry was answered days later. One was "we'll refund you and give your item to next person in the queue". Attractive, promising website, but let down by poor customer relations.

Despite significant delays due to Covid - 19 disruption, the customer communications was very good throughout , both emails and phonecall updates. A refund was also offered because of delays. Waterrower eventually arrived and has lived up to expectations. Overall, excellent service from FitnessEquipmentNI .

very happy with the equipment and the fast delivery service, all

Couldn’t get a answer on when my water rower was getting delivered, I ordered from here because it was supposed to be in stock, 10weeks later it arrived.

Really slow to communicate and very slow service