Great customer service and unbeatable price.

Excellent experience packed with lots of knowledge answering all the important questions regards leonard,

Helpful, professional, friendly staff.

Can only praise ROL to date on every cruise thst I have booked from every aspect from call backs, to meeting requests and staff are so friendly and helpful.

The process was easy.

Excellent customer service and efficient

Sally and Liam as always dealt with our cancellation of one booking and rebooking of another in a professional and prompt manner.

Regular customers and always excellent customer service highly recommended to all

Apparently, according to ROL, Hurtigruten chose my dreaded shuddering noisy (Jail cell) oops cabin.Dreaded 365 just above ships stablisers. Thanks ROL for letting Hurtigruten put me there, thank you for letting them charge me extra for upgrading me to a quieter room.All subjective may I add? I didn't bring the decibel meter with me on holiday. Thank you for not getting me to the airport on the 26th December from the terminal as agreed. Big Thank you for passing the buck to Hurtigruten who then passes the buck back. Poor show from an experience cruise holiday organiser. At least insist, or know the cabins. For a first time customer and cruise customer this was part of the experience.Hurtigruten cruises get your bill early...it will be wrong, I had to find the catering manager in the kitchen to sort my overcharges out. You have been warned! Dumped in Bergen, Christmas day. NoTransport to airport on the 26th to airport as included.Had to find my own way there. Remember folks, once you've paid, and something has gone wrong, support from RoL has been poor. So poor , the saga of Hurtigruten overcharging,No airport coach still continues. 3/01/25 Thank you RoL. I wait in anticipation.16/02/25 Saga continues. 5/03/25 £20 compensated for no airport transport! You certainly provided an experience!

Was connected to the very efficient and knowledgeable Georgia. Quickly established good rapport, and details of our requirements, and she wasted no time in searching out the perfect package. No pressure, no snags, just a pleasure to do business! Thankyou.

Friendly, efficient service. Rang me back when she said she would. Very helpful.

Very helpful and knowledgeable whilst making our booking. Booked through ROL previously and this also simplified the process.

Very good as usual

We were given expert advice and information by Zak and successfully booked a cruise for March 2025.

Looking for a Feb cruise looked around found the cruise we wanted rang ROL spoke to lady who gave us exactly what we wanted at a very good price .

We booked with ROL for an Ambassador themed legend cricketing and sportsmen cruise on the Ambience ship. The embarkation was the best embarkation we’ve ever been on. The ship was brilliantly decorated for the festive period. The staff were extremely helpful and friendly. The bathroom, however, was a challenge being one of the smallest we’ve ever encountered. All in all we had a fantastic 7 days and we all would recommend one of these themed cruises.

Very disappointed when I called the message said they had closed early but was delighted when Jo called to say they were open and I booked my cruise.

Booked with ease

Jasmine, who answered our call, was very helpful and thorough during the booking process.

Good response with information