Baldock store Outstanding service from all the team at Tesco opticians All the ladies are ready helpful and loads of choose of frames 100% I will be back again

An absolutely disgraceful service , my partners appointment was cancelled and she was asked to call back to re arrange- we have been put on hold for 1 hour 15 minutes , they say they are short staffed , no excuse - it takes a few seconds to answer a phone - I bet even if they're short staffed they still manage to squeeze their tea breaks and lunch breaks in - no impressed at all - I would never use them

I dropped my glasses on Saturday. I went to Tesco South Road, Dundee to ask if they could be repaired. A lovely assistant said there was a part missing and probably couldn’t be repaired. She went above and beyond to to assist and I got my glasses repaired. Thank you to this wonderful woman. Excellent service.

Another cancelled appointment at the last minute. Not another available appointment in site. Got the same treatment last year , apparently no opticians available for weeks. Eventually got my glasses, ordered grey frames and got brown. So sick I took them anyway. A complete second rate company , if you enjoy being messed around, this is the company for you.

Excellent eye test friendly staff patient polite helpful

Caroline.N. gave a great service and advice. She was very friendly. Made it easier for me to select the frame. I had a wonderful experience with her.

I went to the day because I wanted some glasses Fairy focus Tinted Distance and reading glasses 470 pound I can get a pair of glasses from Asda 120 Tescos you are ripping people off mate Are for 1000 pounds for poxy glasses Keep them I go to Asda a 120 pounds

My appointment was booked a week before the date, they then rang me the Friday afternoon to say my appointment has been cancelled due to faulty tools,I’d booked a half day Off work for this, the appointment was for the Monday I’ve lost confidence of them keeping the next appointment

Staff are great BUT Quality of the glasses are trash! Every pair I've had have broken! Lenses are made of a cheap plastic that scratches easily. I just paid £320 for my last pair a few months ago expecting a bit of quality, the lenses have badly scratched and the right arm as broken off!!

Great. Very good service. Happy

Nice glasses and very efficient service

efficient service, friendly staff

Changed from Specsavers and never looked back. Then took my 94 year old Gran in due to concerning sight problems and they were amazing towards her and the service provided. Professional in every way and the latest up to date equipment. Ive never had an issue yet. Can fully recommend. Lenses or Glasses.

V helpful staff, fast turn around & good prices

Staff were very friendly and knowledgeable. They bent over backwards to help and nothing was too much bother. The glasses are perfect and fit perfectly too

Just returned from Vision Express Tesco Kilmarnock branch. Their customer care is outstanding. Seriously, it has been a long time since I experienced this level care. 10/10 to Team Julie.

Took my 11 yr old daughter for an eye test today and was very impressed. First they took extreme close ups of her eyes to do a health check. The actual eye test was extremely thorough and resulted in my daughter needing glasses. A female assistant then took the time to explain everything to us and pointed out we were under no obligation to buy the frames from them. She spent time trying different frames on my daughter until she found something she loved. All whilst following Covid rules. Excellent service throughout and would definitely recommend.

Poor service, went in for an eye test and ended up with the wrong prescription

Gill is fantastic his customer service is 2nd to none! This man deserves recognition for his courtesy and kindness and attention to detail.

Brilliant service from the team