Terrible experience! Ordered on Just Eat and after waiting for an hour, I contacted them to see where's my food. They said the driver didn't collect the order because it had alcohol as well but they promised me to find another driver to deliver. Waited another 20-30 minutes just so they could cancel my order. Not once it crossed their mind to cancel my order earlier or at least let me know they aren't going to send it so I could order from somewhere else.

Beautiful pasta and great service.

Excellent pasta dishes made with real flair , excellent communications and customer care , with an option to change the dishes Every month

The pasta was amazing but very little in the way of lamb which accompanied the Ragu. Disappointing for the price point and delivery charge..very good portion size of pasta though.

Pasta Evangelists meal was amazing my family and I had an amazing evening on the 23th August Krisha was so helpful with choice of meals . 10 /10 for him. As well as all the other staff Leon, Deepat, Ashwita, Amish, Sabrina,Marquee everyone was fabulous.🥳🥳🥳🥳

The pasta is great, excellent choice of dishes, and a great company to deal with.

Lovely Food but very disappointed with potions , totally misrepresentation from photos on menu, starter size for £15.00. This is about the 10th time I have ordered from them and the original portions came to over 3/4 of containe now they are under 1/2 Shame as food is always great

They make it all feel 'high-end'. Not just the fares themselves, but also the website, the photographs, the meal containers, the packaging, the attached flier, .... heck, they even got their own unique branded tissues and sellotapes. :-)

Tasty food and delivered quickly! Decent value for money

Extremely disappointed. When I found out Pasta Evangelists were opening in Richmond I was keen to try it out as a lot of people I know have raved about their pasta. Sadly, I found the whole experience disappointing and the dishes vastly overpriced for what was received. I placed an order online to collect. When I went to collect the order it was then 'cooked' whilst I was there. The wild mushroom & porcini lasagne came from a tub somewhere so no idea when or where this was made and the Carbonara was cooked from scratch. The lasagne, when taken out of its container and into one of their branded tubs, looked a complete mess and nothing like the photos and a lot of it ended up on the spatula or utensil used to take it out of one dish and put into another. The container was literally half full and it was hardly a substantial meal for one person. The carbonara was very dry, tasted a bit like plastic and looked very dry and unappetising. When I was asked for feedback on my experience, I received an almost immediate response from someone called Katrina who said in what appeared to be a cut and paste message, that she would pass the information to the 'Head Chef'. As I had taken photos, I sent these on to her to confirm how unappetising and poor the dishes I received were but she never bothered to respond. Interestingly, they only appear to respond on Trustpilot to positive reviews, when it is the negative reviewers they need to appease in order to give them a second chance. As my experience was about the new Richmond venue, I pointed out the staff appeared to be untrained and not very cohesive, their 'Manager' was absent and no one in there was able to open the door fully to enable a wheelchair user access with a party of 5 so that lost them some business which they never acknowledged. Overall, it was disappointing but also whilst there was an initial offer, it was still overly expensive and I could have made better and more tasty pasta myself !

Based on my previous experience of receiving Pasta Evangelists meals, I knew the quality of their products but I was really excited by their new range of pasta sauces and pesto. I wasn't disappointed at all ;the quality, flavour of this new range has enhanced my cooking and my family have been impressed with the tasty pasta I'm now serving!!

Worst pasta place in Newcastle upon tyne, we ordered for a special dinner through deliveroo, paid 43 pounds, and got plain bland flavorless cheesless saltless pasta!!! Seriously stop ordering from them only then they will improve their quality! It was disgusting service they wouldn't even give a partial refund said only we will give your feedback to the chef!!

The dishes are of real high quality and packed full of flavour. From order placement to delivery we were kept well informed. They advertise the dishes as restaurant quality but I would go further and say many of the dishes exceed many of the restaurants we have been to and enjoyed. High quality, great taste and ready in minutes !

Pasta evangelists home delivery - I’m convinced local kitchens are watering down sauces. There is little to no flavour in recent deliveries and no way to leave feedback. The carbonara sauce in my recent delivery was a tepid tasteless puddle at the bottom of the bowl. Unfortunately there seems to be no quality control as this seems to be a recurring issue. It’s shame as when they started I thought they were good value for money.

Brilliant customer service, delicious pasta.

Never order this pasta by deliveroo, orribile experience. Frozen pasta from Iceland is testing better.

PastaEvangalist just sent me a third lot of pasta I didn't order! Epic failure in environmental concern from a company I used to find good last year. Spare on its way to a relative. Poor show yet again. Luckily the nice Yodal man took it back for free. NO CONCERN FOR DISABLED CUSTOMERS OR THE ENVIRONMENT. Only have 2Kg to deal with tmrw thanks to Yodal.

Comes neatly packaged, takes no time to prepare and tastes wonderful.

I am writing to express my extreme disappointment with the service and handling of dietary information at Pasta Evangelist in Richmond. As a vegan for seven years, I am very careful to check the ingredients of my meals. During my first visit to your restaurant, I ordered a dish that was labeled as vegan. However, on my subsequent visit, I was informed by the staff that the pasta I had previously consumed contained egg. When I brought this to the manager's attention, she was initially unsure and had to verify the ingredients. After checking, she assured me there was no egg in the pasta, yet her team continued to insist otherwise. This inconsistency and lack of clear communication are completely unacceptable. Moreover, the manager displayed a troubling lack of concern regarding my dietary needs and the potential mistake. She merely stated she would coach her team, which does not address the seriousness of the situation. As a vegan, I rely on restaurant staff to be knowledgeable and precise about what constitutes a vegan meal. Instead of accurately verifying the ingredients, they directed me to an iPad menu, which turned out to be incorrect. This experience has been incredibly frustrating and has led me to decide not to dine at your establishment again. This could have been a severe health risk, and my frustration is compounded by the team's and the manager's apparent disregard for the mistake and its potential consequences. Even now, I am uncertain whether the food I had last week was truly vegan, which is deeply concerning. I hope you take this matter seriously and ensure that your staff is adequately trained to handle dietary requirements accurately and with the utmost care.

Was sent their link via holiday let company. Thought we would try before we went away with family. Order arrived no problem so decided to try a few more dishes. 2 days after ordering was emailed to say most of what we ordered was unavailable. (1 dish would be acceptable but not 3). As i can't rely on them having what we want I will order from elsewhere for our family holiday and in the future.