Have used Globelink for many years when travelling, but disgusted my premium went up £60 because my age went up 1 year.

I wish I had never had the misfortune to use this company. Although the customer service department seems to be quite responsive. I have had 2 extremely bad experiences, which would take far too long to document on here. This is insurance policy is not worth the paper that it is written on.

Quick easy simple, what more can you ask for

Very easy website to use. The company paid out quickly the two times i needed to make a claim

I recently had to claim on the insurance for an upgrade flying back from Sydney. I had had a fall and after 10 stitches, I couldn't bend my knee and was told to keep it straight or the sutures may burst. I had the best service & help when I contacted the emergency number. Nothing was too much trouble and was so efficient. I have already recommended Globelink to several people. I know two, have signed up already. Until you make a claim you never know how good or bad you will be treated. I cannot recommend more highly this company and those that work for it

its so easy to buy

Smooth process - easily managed

Easy site to understand and to renew policy. If the service is the same should I claim I will give a 5 star

Easy to apply on line, questions are simple to understand and the cover is the best we have found.

In my naievty and innocence I believed myself to be the Client. Indeed I have been a customer of some years with this company. Yet the telephonic conversation with a member of staff quickly had all the resonance of some awful 'job interview' in which I was rapidly made to feel that I was giving 'the wrong answers' to the questions regarding health issues, with a distinctly combatative tone. It was a proceedure both fraught and unexpected, since the actual insurance product offered by Globelink is both adequate and comprehensive. It left a sour and distressing mark.

It was easy to purchase our travel insurance from the web site, but the proof of the product is that if you have to claim is it as easy & straight forward, let’s hope we never find out.

No problem with online purchase, minimum of fuss

We have been using Globelink for many years & they have given us excellent service.

This is the 2nd time I've used this company. Never any problems

Found they offered the most flexibility at reasonable prices

really good value for worldwide multi trips and user friendly form to fill with crystal clear options and prices. Easy to deal with if you have medical issues. I had to make a claim last year and it was dealt with efficiently and promptly with little fuss. This is my third year with them and I cant think of going anywhere else.

Fair pricing and good clarity on coverage.

Easy to make a claim. Good communication. Thanks

I took out a Globelink travel policy and one of the reasons was for "Cancellation and Curtailment", to my surprise it just so happens that the type of cancellation I experienced which was a cancellation by the airline company is not covered. You can say that I should have read the small print, OK, but not covering cancellation of a flight is just incredible. As always, you get what you pay for, in my case, this "cheap" policy was worthless. I am just glad it was not a medical issue, I don't dare to think what is really covered.

Easy and straightforward to use