Great support and customer service

Silverfox is a good and reliable product which also covers a wide range of labels solutions. I have been using Silverfox for over 15 years in the Datacenter industry and found it has a great format for patch leads, i would be happy to recommend this to anyone looking at labelling product. Kind regards Lyle Van Hoorn, Chevron Products UK Limited

WE DIDNT KNOW FULLY WHAT WE WANTED BUT SILVER FOX STAFF TALKED US THROUGH THE DO & DONTS ETC HAD GOOD DELIVERY OF FOX IN A BOX GOOD BACK UP AND SET UP, OUR SITE SUPER HAS IT SET UP ON HIS LAPTOP AND IS REALLY HAPPY WITH THE SYSTEM, THE THERMAL LABELS ARE EXPENSIVE BUT YOU GET WHAT YOU PAY FOR , AND ARE BEINGN USED IN NA SEMI MARINE ENVIRONMENT AND ARE HOLDING UP WELL GOOD AFTER SALES BACK UP AS WELL WE WILL BE USING SILVER FOX AS MUCH AS POSSIBLE FOR OUR FUTURE PROJECTS

We have been using the fox in box printer with the Fox flo UV stable tie on cable labels for over 9 years. Not only does this system save time, we have found that the labels have not faded even through they are fitted externally on a tier 1 chemical site, would highly recommend.

I appreciate for your quick response and support.

Installed the software on a standalone laptop and initially had an issue where we were unable to print. Went to the SilverFox website and contacted support via Web Chat. Support remoted in and changed some printer settings which resolved the issue. All up and running within 30 minutes.

The slide on non heat shrink labels have saved us time from using the tie wrap style as these are quick and easy to slide on. Excellent and prompt printing service Would recommend

Great Service, and Products.

The fox Flo cable labels are very well made and durable. Amber from silver fox is extremely helpful. an all round good service.

We are happy we chose Silver Fox. Silver Fox customer service is excellent. They always listen and help with suggesting the best products to fit our needs.

I'd mainly use the legend tie-on range which is very easy to use and print. Over the years the silverfox support team have been very helpful for labacus software and licence support.

I missed a key step in loading the Silver Fox tie on cable labels and the print was out of alignment. Miro from SF walked me through the process and solved the problem in under 5 mins. Thanks.

Very responsive, great product support and the labels sheet have saved us huge amounts of time already.

Highly recommended. Silver Fox are always available and really care about their customers, The team always take time to listen and offer alterative or best suited products to fit your requirements - thank you SF.

Very helpful support team and cannot fault the DTP-1/300 printer for Cable markers & core IDs. Made our life offshore much easier not having to wait for these to be shipped out.

This 2 stage key business is very frustrating. Not sure if it's me, as my program quit working. Asking for another key. Has to be a better way. I'm now searching for another alternative to labeling networks

Good sales support by Niki - product worked well

The product was just what I wanted and the staff at Silverfox helped me in my understanding of the product.

Work for an electrical contractor based in London, primary use is wrap around labels and tie on SWA labels, will be using if for other needs as they arise, HV labels etc. Prior to getting a silver fox printer we was ordering our labels on a per job basis, moving to printing our own I can say comfortably the printer paid for itself on the 1st job, customer service is fantastic always happy to help, special thanks for Amber who calls every couple months to check in and make sure we are getting on well with the printer, has a solid understanding of our use case and very helpful, definitely needs a promotion, Also company offered a free one to one via teams just going over functions of the software, I’m somewhat of a tech and I still found it very useful, highly recommended.

Great support from the team. Had some small problems with my license key, but replies were really fast. So i was able to solve my problem the same day!