Salman was highly knowledgeable abut my website access problem and hence able to easily diagnose and quickly fit. Even better, when the problem recurred he was very prompt to call me back and very thorough to ensure it was fixed in a sustainable way. I am very happy.

Friendly, easy to talk to, reliable, available

Really disgusting service ethic - just chasing money. Problem was resolved and so a request to cancel the site visit with 24 hours notice. Refusal to cancel the callout and still sending a technician to site so they can bill even though the problem has been resolved. Starting a dept fair trading claim.

My technician arrived on time, was very intelligent and helpful. Wrote things down where needed. It gives me peace of mind being able to ring Geeks2u.

Again you Fixed the problem Technician well presented and explained things in terms my husband and I could understand as we are not computer savvy. Left simple written instructions to follow which were easy to follow. Have used Geeks 2U a couple of times and their service is just great, they have a good knowledgable team. Answered all questions.

Great service. Very professional. Punctual. Followed task through to end. Only negative is price. Summary - five star rating for actual service

Guy was nice and knowledgeable but I was charged for 1.5 hours when it was probably only an hour and 5 minutes at most of actual service (may actually be under an hour as it was cutting it close, regardless was charged $78 for the few minutes). Also I was charged for same day service despite having it booked for the following day, only for them to cancel it on the day and reschedule it a couple hours ahead, leading me to be charged a $30 fee for their own cancellation (a bit shady). Disappointed with the companies policies. Avoid them if you can and go to a pc shop.

Glen arrived on time, he was very knowledgeable and work was completed in no time. Thank you

I have used Geeks2U on a number of occasions, and previously they have been great. This time however, I am so angry and disappointed. The technician bumbled around for almost 2 hours trying to fix an email problem I had. He was actually googling how to fix it, when I ended up fixing the problem myself (on both my computer and phone). He then went on to charge me for 2 hours!! I have emailed them twice asking for someone to ring me, but I still haven't heard from anyone. I have no problem paying for the first compulsory hour, but why should I then have to pay for the technicians inexperience and inability to do his job!! Very disappointed Geeks2U!! Update 24th November - Geeks2U contacted me and agreed to refund half the fee (which is good service). However, I still believe I never should have been charged for it in the first place.

What an absolute joke this mob is!!!!!! had an urgent hacking issue, first appointment booked they call not long before to say the technician was "sick", then second appointment we rearranged everything and cancelled important appointments to get this sorted, was told technician would be here between 10-11, 11;30 comes around he still had not turned up, we had not heard anything so we finally called the 1300 number , of course no one answered so we left a message, then they finally called back and said the technician had a break down and someone was supposed to call us and never did. nothing but useless scammers dont waste your time

18 phone call nothing document every rime never again

I have never had a problem with using Geeks2U, each time I have needed an IT problem solved my first contact is Geeks2U. From their receptionist, (who is always cheerful and helpful) to their IT team they have never let me down I would recommend Geeks2U for any IT problem you might have. They will always be there to help you.

I have used Geeks2U several times over the past couple of years and have always found them to be professional and helpful.

The technician was very helpful he fixed the paperjam on my printer.

Paul the tech guy who came out was amazing, more than happy to wear a mask and helped me understand a lot!

I was very happy with the service provided by David and found Geeks2U to be extremely professional. Thanks for the great service.

My technician, Justin, was very helpful and knowledgeable and solved all my issues. He also explained everything he did in a way that I could understand.👌

Adil was very knowledgeable and informative. Thanks so much!!

Couldn't be happier. David fixed the problems that were such that I was worried about using the computer at all. Not only fixed them but also ones I didn't know I had! Very patient while I fiddled around following instructions, very clear in his explanations. No pressure. I have now used G2U several times with different helpers each time. Everyone of them deserve a 5 star rating!

I get very nervous around technology! But Richard was very patient, kind and friendly - his visit was a pleasure! He fixed my major issues and a few minor queries. My experience with Geeks2U overall was extremely positive.