DO NOT PURCHASE FROM THIS COMPANY!! brought though wowcher in March! Was meant to be delivered begging of April gave them benefit due to covid-19 got a message say ready to deliver then cancelled due to damage! Was told that that was the last garden furniture and would have to wait till 20th. So i did didnt hear anything kept emailing chasing them! NOTHING! now its may told me they sent it to the courier i contacted them again nope still haven't received it told me to speak to dreams they said they did week later spoke again to courier only 3/4 waiting last package. Anyway back and forward order cancelled again!!! 23rd may just getting a refund from wowcher!! Joke of a company.

DO NOT BUY FROM THIS COMPANY!! We ordered a console table on the 16th April from ManoMano. It arrived promptly, a nice item, however the item description states it was white and it was actually cream so against my white walls it would have looked odd. On the 24th April I had requested a refund. Since then i have had over 10 collection dates to pick up the item, to which no one arrives (luckily there aren't many place to be at the minute). I paid £70 to be offered £5-£15 refund, to which I refused. When I asked for my money back they just give me another collection date, so frustrating.

I bought 10 black facemasks to wear due to the pandemic. When the arrived they was made from an offcut of t/shirt material and completely see through.Unusable! I contacted Wowcher about this and they didn't want to know as its voucher scheme and they pass the responsibility of the goods to the supplier. I paid wowcher they received my money so they should have some responsibility? NEVER BUY FROM WOWCHER OR DREAMLIVINGS

I was concerned after reading reviews about Dreams Living, but unfortunately I'd already placed my order before finding the bad reviews. However, I'm delighted to say the communication was great, the products arrived on time and are up to the expected quality. Fortunately I did not need to call the customer service team, but other reviews have said this can be difficult! I don't normally review, but felt the bad reviews needed a counter argument!

I really worried after reviewing the comments on here, I panicked so much thinking I had made a mistake especially when Wowcher sent me a delivery date and then it didn’t arrive, I thought here we go all the reviews are true as I couldn’t get hold of dreams living by email. In the end Wowcher got me the delivery company details and I contacted them and had a date of a few days later. Furniture arrived - as a lady I found it easy to put together - well happy with my purchase I would do it again

Ordered radiator covers from living social on Tuesday and arrived today Friday I live in Dublin so so happy with them and delivery was so quick

Absolutely terrible service damaged goods never delivered & can’t get though to them on the phone, their email address is non existent £700 of my money they took finally managed to get hold of wowcher & having a refund after 7 days of trying ! This company is a joke ! It’s a 0 star from me

If i could give negative rating I would! DO NOT BUY FROM THIS COMPANY!!! Bough garden dining set from Go Groupie, weeks later and hundreds of emails I finally get a reply saying due to items failing quality control they are no longer available please contact go groupie. Joke! They have had my Money for 4 weeks and Iv spent house upon hours chasing and researching trying to find numbers! Luckily I paid on credit card! AVOID AT COSTS!!!!

AWFUL customer service. Order a rattan furniture set from wowcher. Cost us over £600. Received no confirmation whatsoever. When we placed the order it said "please allow up to 2 weeks for delivery" funnily enough, once we had paid, this changed to 4 weeks. The date came and went. Still no furniture and no confirmation. Contacted Dreams outdoors with several emails and phone calls (goes straight to voicemail) but not had one response. We are down £630 and still none the wiser of a delivery date. I have contacted wowcher directly to deal with the situation but if this is not resolved soon I will need to go to trading standards. Do not buy from this company!!!!!!

I ordered a rattan furniture set through Wowcher. It was £400 cheaper than Id seen this set anywhere else, so I bought it. Wowcher gave a delivery date, and that date arrived and went with no confirmation from Dreams Living that it was on order. I emailed their customer service, as directed by Wowcher, got an email reply the next day stating that delivery was slow due to Coronavirus. I then had an email from Arrow XL staying they were delivering my item and to pick a delivery date. I did so and it arrived as planned on the date I chose. They even placed it in my garden where I needed it. The item is awesome, really really pleased with the quality and the description on their advert. Saved myself £400, so we’ll chuffed!! I’d read some of the reviews on here about the company and quality, but other than the issue with delivery, which is understandable in the current climate, I am super happy!!

Please don't use this company. We ordered a rattan furniture set from Mano Mano. It turned it they were an intermediary, the company was Dreams Living. We paid almost £600. The set arrived with 2 ripped back cushions and missing parts that were required to build the coffee table. I emailed the company only to be offered £10 to keep the set as it was. We are now 2 weeks from delivery date, I have sent 7 emails, I have sourced and paid for the missing parts myself to build the table. They have emailed and offered £15 to keep the set, insisting they had no more stock. When I threatened with trading standards and asked them to return the set miraculously found some replacements. Although I'm still waiting for the cushions, no doubt will have to repair them ourselves. Mank mank were no help either. Do not use this company.

Scamming company! I ordered a rattan furniture set through mano mano but was from dreamsliving. They were reluctant to provide me with an update on my order then eventually tried to claim they had delivered it to a neighbor! Seen as we are all in lock down i knew that wasnt true i also clarified we have cctv on the house which proves they haven’t delivered it. In the end i got a refund but it was weeks of them calling me a lier as they was saying they delivered it! Absolute scam!

Have not received my radiator cover Tina Jennings. 11 Hawkins Close Nw7 3sx and it’s too late for a replace

DO NOT ORDER. Awful service. Placed order to then find out it was out of stock. Waited over 3 weeks to be told this. DO NOT ORDER FROM THIS COMPANY.

Ordered through Wowcher - bought a rattan furniture set. After reading reviews on TrustPilot we were worried we would not receive anything or that something would go wrong. Wowcher gave us a delivery date on their system, but we were still waiting for a confirmation email from the supplier. We did not receive any confirmation at all from dreams living/outdoors that our order had been processed and waited until the delivery date and nothing came that day so we started to worry. Furniture arrived a few days later than expected (still without any confirmation) luckily I was working from home due to lockdown. Unfortunately, only 1 part of the order was delivered and the other half was nowhere to be seen. Dreams Living/Outdoors are very hard to get in contact with I.e. when calling numbers, you are placed on hold for 15 minutes and then the call ends asking you to leave a voicemail but no one gets back to you. They use Tufnells Delivery service which is quite good, contacted them to confirm they received our items and they were able to track everything quickly. The rest of the order came the next day to our surprise! The furniture itself is good quality and looks good once built, however cushions are darker than advertised. But we actually quite like it! It was easy to build and is very good value for money! If you email them, you receive an automated response; they do get back to you after 72 hours from our experience. Overall we are happy with our order but the customer service could be a bit better.

Beware!!!! Worst Company ever,Customer service none existing,you send an email and its like they dont answer what you have asked,just read the reviews and sorry i bought anything from them,if this was my company and i had sooo many bad reviews i would have to look into it,i ordered off wowcher a Rattan furniture set and when we set the couch up which fair enough is ok the glass was smashed in box for table,i emailed them they just said you can have partial refund £30 i paid nearly £500 so i said am not excepting £30 and for me to keep a table not worth having so now they said table will be in end of month which why should i wait and thats if they get them in and what proof have i got if i will recieve it,i have sent numerous emails and half the time they dont reply!!! I said i would go Trading standards and i want there number or take it further but they Dont reply to it,just beware if anything from here Dont Buy!!!!!!

Would give these no stars. Terrible company only send half the product. Then say they dont stock the product when they have it on their website.

This is an update to my previous review. My order was delivered 2 weeks later than the initial date I received. I was very pleased with the product but have suggested that Dreams Living are more realistic with deli very dayes and improve communication with their customers

I ordered a bed through Wowcher and paid 250 for a triple bunk bed. Everything was fine got the confirmation through and booked in for delivery 02/11/19. ‘The bed’ got delivered! I was looking at the order thinking something just isn’t right there wasn’t enough boxes. There was 2 single mattresses and that caused alarm bells to ring! They sent the wrong bed. After phoning a number various time and not being able to speak to anyone. I informed the delivery men to take it back and they said no as it was not their responsibility. Got an email through to them eventually where they ‘apologised’ and said they would arrange a collection and redelivery. They came for the bed that was incorrect and my delivery was booked in 14/11/19 where my partner took the day off work ‘which was for no reason’. Got a text while I was at work saying that the courier has part of the order missing and that they would contact within 24hours for redelivery. I am not very happy with the level of customer service. Another week where my kids have no bed. Still no confirmed redelivery. Not worth the hassle I just want my money back. Worst company ever!

Bought a 4 drawer 1 door cabinet for the bathroom via Living Social it came very quick and looked great until I discovered I had been given 4 extra sides instead of 4 backs for the drawers, So emailed them and he email keeps bouncing back contacted Living Social but still waiting