Beautiful jewellary. Excellant delivery.

Nice jewellery however I did buy 2 pairs of earrings for myself (dangly) earrings. I put a pair on at christmas and luckily I hadnt left the house when one of them fell out. These should have the small rubber backs on them. I havent wore the other pair I bought yet but they are the same, they just hook on your ear with no back to keep them tighly secure. For the price of the earrings (they arent cheap) they should come with backs surely. Packaging is lovely and the chocolate is a nice touch, I do however think they need to look at this problem with the hook on earrings. I have a similiar type of pair I got from warren James and they have a small rubber back and thats adequate.

Ordered 6th December and not received by Christmas Eve!!

Bought earing from the company. The pin part of the earing came apart less than 12 months of having them. Sent photos to silver who refused to refund and said it was wear and tear! Buyer beware, I would never buy from them again

I love this website. It’s easy to use, quick delivery and the jewellery is just as shown. Very good value for money

There’s a wide choice. Sale items were great! Prompt service. No issues at all! (Sent a link to my hubby too for my Christmas pressie!!!)

Ordered a necklace for a birthday - arrived promptly. However , never worn or taken out of the box its tarnished black. Customer service not interested in replacing or refund - just advised to clean them. They were unworn and still in box so disappointing- feel like crying a special gift - never buying again

Ordered a necklace and large earrings for a birthday - arrived promptly. However , never worn or taken out of the box and 3 weeks later they were bothe tarnished black. Customer service not interested in replacing or refund - just advised to clean them. They were unworn and still in box so disappointing- never buying again

Purchase was straightforward. I e- mailed with a query as delivery was a couple of days longer than expected but i received a quick reply and delivery had arrived later that day .purchase is for a gift and presentation was excellent and the chocolate in the box is a lovely touch .

Arrived quickly- the chain was nice on the necklace not too fine - and can clearly see the silver hallmark

I have ordered a few items from Silver my Mail over time and all were perfect in fit, quality and size. Packaging is excellent and shows the detail the company goes to with their presentation. All in all an excellent experience and I highly recommend them.

So easy to order. Catalogue fantastic well laid out and explanatory. Service great as usual. Thanks

Prompt service and delivery Well made jewellery but smaller than expected

My go-to for silver jewellery. Good quality, nicely packaged and prompt delivery.

I've bought a number of things from Silver by Mail over the years and they have always been of the highest quality and also unique. This always impresses my wife as the items are distinctive and sometime even quirky - they always deliver when I'm looking for something special

Have never been less than excited by items supplied by Silver by Mail!! Items are either worn every day or put in safe place to keep pristine!!

Excellent, fast service - lovely jewellery at a reasonable price.

I came across this company by googling sterling silver jewellery. I placed two orders of a few pairs of earrings and a bangle. One of the earrings broke after the second use. As it was only the second time of wearing them, I sent customer services an email with a photo of the broken earring. They asked me to send it back - I mistakenly thought they’d repair it free of charge. Instead they chose to ask for more money to send a new earring. They said they don’t do repairs- a bit silly in this day and age. What was more disappointing is the disregard shown to me as a customer - quibbling over £10.40 rather than wanting to retain customers. I regret ordering from them as I’m worried if something else goes wrong with the other things I purchased. It’s insult not great quality. I won’t be ordering from this company again and sadly wouldn’t recommend them.

Lovely pieces at affordable prices. Packaging is beautiful. Quality Is stunning. Delivery was as advertised

Don’t bother my first order in June arrived in time and was great. So I ordered again no show when I rang them I was in a que to find out where my order is and it cut me off to leave a message they are happy to take your money and now I can’t speak to anyone to find out where my order is.