I am looking for a new provider as BT have decided to do away with their VoIP service. Called Voipfone today and what a wonderful, refreshing experience speaking to John. I went through everything from moving our numbers over, costs and how the service works and how it would benefit me and my business. As first calls to a new company go, this was excellent, if only other companies could get this right. A new customer.

We have used Voipfone for over 5 years and honestly can say we have always had excellent service. The live chat function on the website means someone is always on hand to help and always happy to remotely log into help at any time. I would definitely recommend using VoipFone to anyone - 5 Stars *****

Excellent product, and frankly outstanding customer service. Have spent many hours identifying issues which turn out to be ISP related, and yet still provided assistance with that! Without doubt, the most helpful company I've had the pleasure of dealing with.

I needed a UK regional number for my small business. The (several) people I contacted at Voipfone were patient, knowledgeable and very helpful. Worked within seconds and the iPhone app was very easy to set up. Thanks and well done for having such good service.

If you are looking for an honest transparent Voip provider, then look no further than Voipfone. I researched the market thoroughly and stumbled upon these guys. One of the best business decisions I have made. Service is outstanding, including customer service / technical support. Nothing is a problem for these guys. Remotely they are quickly and efficiently able to set you up. Pricing is also very competitive, but most importantly, what they offer works, and works very well. Don't waste your time looking around at other companies. Sign up with Voipfone today, it’s one decision you will not regret.

Been a customer for around 6 years now. Have an geographical ip number that diverts to a number of my choice (set up to divert to my mobile). Never had any downtime that I can remember, and makes life so much easier by diverting customer calls to where they are most likely to be answered. No problems with Voipfone at all, billing has always just worked in the background with no mistakes or errors. Highly recommended for any small business telecoms/switchboard needs.

I have just started using Voipfone for the porting of an additional line for my small business. They made the porting process from my old provider painless and when I experienced difficulties connecting the actual phone to the internet they were far more helpful than the company who sold me the hardware and managed to resolve the problems in a short time. Whats more they are cheaper than my previous provider. I am so impressed by this company. I wish I had found them ages ago!

having worked in this industry most of my adult life, it is refreshing to find a company that genuinely has figured out that customer care and support is important. Whenever I have had a query, it has been resolved quickly and efficiently, most often whilst I am on a call to them. The service isn't without fault, I don't like the way the have set up the call queuing for example, but they are miles ahead of the competition.