Customer service and care was very helpful, my call handler Jacqui kept me well informed every step of the way and could not have been anymore helpful. 10 out of 10 service.

I have recently entered into a debt arrangement scheme with the assistance of Trust Deed Scotland. The process was very straight forward and Matthew at Harper McDermott couldn’t have been more helpful. There was no judgement whatsoever, he was reassuring and kept me well informed of my options, the process and timescales and ensured that my repayment plan was affordable. Everything was dealt with promptly and I know that I can contact them at any time if I have any changes or questions.

Really helpful, quick to get a hold of and no judgement made!

Andrew was very polite, very knowledgeable and helpful and patient and as such was able to answer all my questions that I had which helps put your mind at rest in the knowledge you are in good hands.

Made easy and non judgemental, Difficult times but made it easy to understand

Jacqui was amazing at helping me set up my trust deed. She explained everything fully to me and made the entire process straightforward. Positive and polite throughout the whole communication. 5/5 would recommend her to anyone

Brilliant! Jason really took the time to thoroughly explain everything perfectly which really puts u at ease and makes the whole process very simple, would highly recommend

Danielle made everything very easy and explained everything to make sure I got the right plan.

From my first conversation with Peter I have felt so at ease and not judged at all. The professionalism shown has made this very hard decision, much easier and the process has been very smooth and quick. I have been communicated with throughout and had several options explained to me thoroughly before making a decision.

Michael was fantastic with all his help, support and understanding, he took time to help me, building a great rapport and putting me at ease throughout my journey. His knoweledge was second to none, I cannot thank him enough, its a daunting experience having to discuss your debt but you were never judged or felt embarassed. I would 100% recommend TDS.

Barry was very knowledgeable and put all my stress at ease. I was quite down about having to reach out for help but he really eased me into the process. If anyone is having trouble I would highly recommend call Trust Deed Scotland even just to discuss options to put your mind at ease and prove you don't have to be stuck in the current situation.

Made me feel very comfortable and not ashamed of my debt

My debt was seriously affecting my mental health and could have resulted in me losing my home, Micheal was so helpful and supportive from start to finish, there is finally a light at the end of the tunnel

Made a quick call to get some questions answered today about changing my car via finance and Andrew was just the man for the job. He explained everything to me very clearly and went above and beyond to ensure I had everything I needed to move forward whilst maintaining a very pleasant attitude, nothing was a bother for him. 5 star customer service. Well done Andrew! 🌟

Excellent to deal with from start to finish. They treat you fairly and they have genuine care for you as an individual. TDS have helped me immeasurably. Thank you

Barry was extremely helpful and understanding. I would recommend them to anyone

I had a brilliant experience and Anisah was so good and never judged me they made me feel so comfortable and made the process easy. Helping me choose the best option for me and my circumstances. Being able to do it over WhatsApp was also great I’m not good at picking up the phone and talking

I called today with a query and spoke to Andrew. He was really helpful and explained everything to me very clearly and put my mind at rest

Shaun put me at ease and provided sound advice

I cannot recommend Trust deed Scotland and Jacqui Richardson enough. Jacqui was amazing and kept in regular contact. It’s really tough to accept your situation at times and for me I was embarrassed by my situation but Jacqui made me feel so at ease, she was very patient and reassuring and we got everything sorted within an hours call and offer the next day that I could afford. The only thing I wish was different is that I had that call a year ago. If your interested you can read a little more on my story below. As a high earner my family and friends all seen me as having loads of money and I was always the one paying the meals and treating everyone. Reality was that my cost of living and as a single parent was enormous and I didn’t have the available spending money everyone assumed I had. After a few years this caught up with me massively, I had loans and credit card bills that were killing me, inflation was going up and the amounts were not going down. I had eaten through all my savings just to survive month to month and I knew I couldn’t continue. I wasn’t sleeping, I felt constantly tortured with worry, I was selling clothes on Vinted just to try get some money to pay bills. The pressure and stress was making me unwell but I am a high earner how am I in this mess? How can I get help? But eventually I sent a quick form to Trust deed Scotland who sent me a text message agreeing to call. I spent one hour on the phone with Jacqui Richardson who made me feel at ease instantly. At no point did I feel ashamed or asked any uncomfortable questions, we talked about my debt and what options were available to me. The next day I had an offer that I agreed I could afford to pay and I cancelled my direct debits and that was it. The instant feeling of release was incredible. I am no longer waking up scared to look at my phone for the dreaded message alert from the bank saying your account is overdrawn. I now have a monthly payment I can afford. I know I will struggle to get credit but if I need credit then I don’t need it is my new mantra. The power of being in control of my money is something I will never take for granted ever again. In 5 years I will be debt free, I will have paid by creditors back all they are due and I can move forward in a much healthier way.