H2 Gear

200 Aldersgate Street, EC1A 4HD, London, GB
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4.50
Based on 757 Reviews

5

78.34%

4

6.74%

3

5.42%

2

3.30%

1

6.21%
About H2 Gear

H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories. If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!

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Sam
United Kingdom | 26 August 2016

Ordered a Giant TCR which was the best price around, also came with a free £100 gift! Arrived next day with free shipping, bike is absolutely amazing. Had not heard of H2gear before purchase but will definitely be using again.

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Douglas
United Kingdom | 25 August 2016

Great price for Giant SLR 0 Aero wheelset, dispatched promptly & delivered in perfect condition, excellent service from H2gear.

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Jared
United Kingdom | 24 August 2016

Great customer service over the phone before my purchase, really simple procedure and arrived the next day with free next day deliver! My next bike is coming from H2 without doubt!

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Sandi
United Kingdom | 24 August 2016

I am extremely impressed by the way my order was dealt with. I had emails to inform me of each step and given a time slot when my order would be delivered, (even given the name of the driver!). The delivery was super quick and as I live in deepest Cornwall, well, that's some distance!!! I would most certainly recommend this company. Oh! And the actual item itself was perfect!

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Kerry Graham
United Kingdom | 24 August 2016

After 35 emails to e commerce rep I managed to get the bike and the bike is fine considering how poorly packaged it was lucky it was not damaged. No contact since delivery to see if all was OK and I was happy with my bike. Probably would not use again for a bike just not that professional to honest. Phoned them to see what was going on with my order and could not get that much sense.

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David Robinson
United Kingdom | 23 August 2016

I spent ages trying to source a specific Giant bike and was beginning to lose heart and patience until I made contact with H2gear. They didn't hesitate in sourcing the required bike at a price that no other store could match. They were extremely responsive to any email sent and different guys in the store were able to follow up on any enquiries through being able to check my order on their system. Could not recommend them more highly. I'm even making a 2 hour journey into central London to meet the guys and make use of their personalised fitting service.

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David
United Kingdom | 23 August 2016

Online ordering was simple and hassle free, even going through to financing company was seamless. Delivery was timely and as expected. Bike needed some assembly (front wheel and handlebars, plus pedals). Nothing major but I would order online and collect instore next time as I took it in anyway as it needed checked. If you are confident with assembly and disc brakes etc then am sure would be fine. However, I had neither time nor patience to follow instructions! Bike is great, I love it. Would recommend H2gear and Giant Store St Pauls

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Crispin
United Kingdom | 22 August 2016

Great bike and a quick and hastle free service

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HK
United Kingdom | 21 August 2016

Buying from NI and staff on the phone were great. No difficulties or hidden costs. Bike arrived in good time and was well packaged.

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Dave Johnson
United Kingdom | 20 August 2016

Parts ordered online, quick delivery, easy to navigate website, just how I like it.

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Mark
United Kingdom | 20 August 2016

Very good experience product arrived very quick and good communication

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Billy C
United Kingdom | 20 August 2016

Item at good price which was delivered quickly

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Shaun
United Kingdom | 19 August 2016

Bike arrived well packaged with most parts adjusted well and tightened. However initially I could not access the 28 on the rear and there was significant chain rub on the front derailliuer in 52x12 & 11. The brakes were also adjusted to differing tensions, the back brake was adjusted almost touching the rims and front brake was set normal.

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james
United Kingdom | 19 August 2016

Excellent all round - price, extras thrown in, finance arranged easily, bike delivered incredibly quickly. Very satisfied

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Sean
United Kingdom | 19 August 2016

Good service

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cammers
United Kingdom | 19 August 2016

Great service, good communication and a great price with bonus of a gift thrown in. What more is there to say!

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Kathy
Ireland | 19 August 2016

Very prompt response and updates given as to my order status. Delivery tracking best I have ever had 100% accurate as to delivery time. Items I ordered were exactly what I wanted. Would certainly recommend H2gear to my friends.

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Stacey
United Kingdom | 19 August 2016

Wide range of bikes, were happy to switch my delivery dates to suit me with no questions or issues. Prices are good and I found the staff very helpful with the conversations I have had.

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Jon
United Kingdom | 19 August 2016

Trouble free! Great communication! Would buy again!

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Gareth Wilson
United Kingdom | 18 August 2016

Great product, fast delivery and excellent post-sales support! Would highly recommend this company.

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