Quick turnaround, quality product. I would have liked the rack for the velcro to have with the units like they show on their website

If I could leave zero stars for my review, I would. It all began about a month ago when I placed an order for turf and a special underlayment that allows the turf to be fall protection rated. Upon scheduling delivery of my order, I was contacted by the shipper to arrange delivery. On the day of my delivery, I had guys waiting for the product to show up approximately three Hours after they schedule delivery time, I called to find out where my delivery was. It was at this point being inform me that the delivery was refused and sent back to the shipping facility. Nobody ever even showed up so how did the delivery get refused? I was also with them so I know it didn’t show up or get refused by us, they can’t even provide me with a name of who refused it…. They then rescheduled my delivery for two days later at which point an entire pallet of material was missing. I immediately spoke to my salesman Dave O’Malley at which point he informed me that it would get taken care of promptly and immediately, and I would receive my replacements this week…. It has been an entire week since I was told this And they have not even even come up with a solution as to how they are going to get me my missing product or when, all they can say is “they’re working to find a solution”. The only solution is to send me my missing pallet that I have paid for. Not a single solution has been made. I’m out $13,000 for product that I can’t even install because 1/3 of my order is missing. I have called and spoke to my sales rep Dave. I have also spoken with Melanie who is supposed to be handling this while my sales rep is out as well as Megan in upper management. This will be my only and final time dealing with this company and I strongly advise you to use caution as you could end up in the same boat as me.

Great after sale service helping to ship in time for our project. Quality of the floor exact what we needed and will order more.

Great product. Customer service was great and product was easy to install.

We were able to get a free sample to determine if this was the correct size to integrate into an existing floor.

Our office received the quote promptly. After the purchase order was submitted then Greatmat shipped our order quickly. We are happy to do business with your company and will recommend your service to everyone.

We put these tile in a basement with a little seepage during the rainy season .we had most of the tiles down in an hour but was totally done in 6 hours .we love the look, quality of the tiles were excellent,we highly recommend this product

I love my great mattes, they were easy to cut and fit to a very unusual space in our back house. We have a sunken room that both slants and narrows across the space. Implementing our great matte carpet tiles was the perfect solution! Will definitely be purchasing again for future spaces.

Friendly, easy order; on time delivery; interlocking mats fit together perfectly

Great customer service and great product.

Greatmats was honest and forthright about product availability and shipping. I had to wait two weeks for the mats to be back in stock. Once ordered, they shipped almost immediately and with no damages. Huge upgrade to our home gym and training area.

quick delivery good prices

I have a full gym in my basement and have used Greatmats on two occasions to do the floor with the 3/4" thick 2x2" flooring. I have also done one bay of my garage with 1/2" thick flooring. The workmanship of the tiles is of high quality and incredible consistency. The delivery response time is always better than the estimates give. The website is very easy to use and order the exact amount you need. I will continue to use Greatmats. They are the best.

Angie H. was a pleasure to work with. We exhibited at our first big trade show last week with over 20k attendees. We parked our semi tractor trailer in our booth. We also had hundreds of pounds of lasers in our booth. The plush carpet tiles held up under great stress. The quality of the product is really well made.

From beginning to end, was easy to install. Delivery was quick. Great product.I would definitely recommend this product.Great for basement exercise room.

As always, prompt delivery and quality product.

Purchased regrind rubber for the conditioning area of our studio. It works perfectly for the space. Love it.

The website made it very easy to design the lay out and installation was very easy. Looking forward to purchasing additional tiles for future projects in my daughter's basement play area.

Great Selection. Easy to order. Quick arrival. Packaged well. Easy to use. Did what I wanted. Will buy again from Greatcoats.

Your sales team handled my needs very well. They're great!