Wrong part was sent. I sent 2 emails asking what to do but no reply to either. Very disappointing.

Great service fast Postage top marks

Good sevice 😀

Came very quickly, excellent quality. Thank you

Good product, quick dispatch and delivery, reasonable price.

Excellent service, rapid supply, and the mower is fully restored!

Excellent service at a fair price, if any part is not available they will order it for you, I have used Mowres & Spares for years and will continue, great online store.

Excellent service - item delivered very quickly which, in the summer when tools are used regularly, is much appreciated. Good price, too. Happy purchaser.

Great service, always on time. Keep up the brill service.

Very prompt service, will definitely use your company again if I have the need for any parts.

Very good items arrived in a short time

I ordered 3 cables for my mower and was advised all in stock. 2 out of the 3 arrived. The third however did not. I’ve contacted several times and was told it was lost in the post and is now out of stock. I have requested a refund and nobody has responded to that request and it still remains outstanding from May.

Great service

Great company. Always had the correct spares delivered fast.

I couldn’t find what I was looking for but when I asked for help it was immediate and pointed me straight to the product. I then ordered it and it was delivered within the next 2 days. Overall service was excellent.

Very efficient service, good price

Great service and friendly helpful staff

I ordered 6 parts, but because 2 parts were on back-order, 4 were delivered initially. One of these, a self retaining washer, although ordered from the exploded diagram and parts list on their website, was of an incorrect diameter. When the final and most critical part, a Retaining Plate, was delivered, it too was incorrect. I asked by eMail how to return the parts because the critical part was incorrect and made the other parts useless to me. I was ignored for 3 eMails sent over the next 2 weeks - until I threatened them with Trading Standards. Then I got a call from an individual who had clearly not bothered to read any of the correspondence explaining the situation. After being very brusque and blunt with me for over 15 minutes I finally got him to understand that I just wanted to return the parts for a refund. I returned 5 of the 6 parts because I had managed to lose one of them, a small PTFE washer (£3). Almost 4 weeks later I demanded to know where my refund was. This was then attended to but, overall, I lost £10 of my original payment for "restocking" plus the missing part and, of course, got no refund of my postage costs for returning the useless parts. I now use their website to identify the correct part numbers and then buy them elsewhere, cheaper.

for a monday bank holiday order that I sent to you ,you were very speedy to send my spare part to me I will give you 10 out of 10 ,if by chance I need another spare part I would be sending you my order .thank you very mutch .

Easy to read lists, enable to select correct parts first time