Operto

Unit 400- 200 Granville Street, V6C 1S4, Vancouver, CA
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5.00
Based on 115 Reviews

5

92.17%

4

3.48%

3

0.00%

2

0.87%

1

3.48%
About Operto

Operto’s all-in-one hospitality management software streamlines operations, enhances guest experiences, and drives growth—regardless of your property portfolio. Whether automating access and monitoring for security and sustainability, simplifying staff coordination, or boosting guest engagement through personalized digital experiences, Operto’s integrated solutions transform your property management and ensure exceptional results.

Contact Info

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Denise Moore
United States | 02 November 2023

We switched our entire PMS and Kasha made it easy and walked us through step by step. If we had any questions, she was right there to answer us. She even followed up with us several different times to make sure we were doing good and didn't have any issues.

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Brian
United States | 02 November 2023

Great support and solid product. After working with other software companies I found Operto to be a breath of fresh air. Their product works and they've got a great support staff dedicated to ensuring you are comfortable using their software and informed about how to maximize its effectiveness. So happy to be using Operto!

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Holiday Property
Australia | 14 October 2023

I cannot express how thrilled we are with Operto's software and the incredible support we received. Working with over 150 properties, our booking and scheduling processes needed to be seamless, and Operto delivered beyond our expectations. From the beginning, Operto's team, especially Corrine, provided us with expert attention that made the entire process incredibly smooth. Their dedication to understanding our unique needs and tailoring the software accordingly was remarkable. The transition was seamless, thanks to their guidance and expertise. Operto's software is nothing short of revolutionary. The intuitive interface and powerful features have streamlined our operations significantly. Managing bookings and scheduling across our extensive portfolio of properties has never been this efficient. The automation capabilities have saved us invaluable time, allowing us to focus on delivering top-notch service to our clients. What sets Operto apart is not just their cutting-edge technology, but also their outstanding support. Corrine and the entire team have been incredibly responsive, patient, and proactive. Any query or concern we had was addressed promptly, showcasing their commitment to customer satisfaction. Their personalized attention made us feel valued and supported throughout the entire journey. Furthermore, Operto's emphasis on security has provided us with peace of mind. Knowing that our data is protected allows us to operate confidently and securely, even with such a vast number of properties under management. In summary, Operto has not only provided us with an exceptional software solution but also with a partnership that we truly value. Their dedication, expertise, and unwavering support have made a significant difference in our operations. We wholeheartedly recommend Operto to any business in need of a reliable, innovative, and customer-focused software provider. A big thanks to Corrine and the entire Operto team for their outstanding service and for making our experience truly exceptional! Kind regards David

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Sierra Retreat
United States | 16 August 2023

Operto is amazing for both myself and our entire staff. I Could not be happier with the services they provide. Love the one-on-one support they've provide for me as well. Would highly recommend!

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Destinee Sales
United States | 05 August 2023

Operto Onboarding was simple and offered lots of options to customize to our business model. Coaches were flexible and responsive allowing us to move quickly and go live within 1 week

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Andrew Gauthier
United States | 30 July 2023

I couldn't have been happier working with Operto for a Yale Lock Wifi bridge contactless entry set up at our boutique 38 room hotel in Lake Tahoe. The system has worked amazing and the customer service as been nothing less than stellar.

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Cherise Agnew
United States | 25 July 2023

All staff members at Operto responded quickly to any issues we had. Communication was wonderful! OnBoarding was an easy process, and they continue to follow up with us. The dashboard experience was great, we are glad to have quality control over the locks on our rental units.

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Vernon Corum
United States | 19 July 2023

Operto is great tech for both my owners and cleaners. Could not be happier with the products and services they provide. Love the one-on-one support they provide as well. Would highly recommend!

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Steph P
Canada | 11 July 2023

Great technology and world-class team. Technology works perfectly.

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Jeanie Kang
United States | 08 July 2023

I was looking for a solution to automate our locks for our short-term rental properties. Operto came highly recommended and I'm so happy we decided to move forward with them. They have a suite of impressive technologies I will definitely be incorporating into our STR business. They're onboarding process was easy, customer support is terrific and the automation works seamlessly!

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Sam Crabbe
United Kingdom | 03 July 2023

Absolutely terrific, great product, great service. We started exploring Operto Teams for our Housekeeping scheduling, and have now begun to roll this out. The customer service team is second to none, particularly our account executive Sarah. We're so impressed with the product, we're now exploring using more of their services, Connect & Guest. The product really feels as though it's been developed by people who use it, and is going to eliminate hours of work for our team.

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Maggie
United Kingdom | 29 June 2023

I run a commercial cleaning business where my employees mostly work remotely; they do not report to the office before their shift; instead, they go straight to the sites they work on. Operto is the perfect software for managing your staff's schedule remotely. Lots of features to make it work for your business.

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Andrew
United Kingdom | 27 June 2023

Great service - great system! We have been looking for a new solution for some time and Operto could not have been easier to work with and quick to respond. Their system is intuitive and we have now rolled out two different elements of their offering, with a third planned in the coming months.

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Gloria Keppler
Spain | 15 June 2023

Excellent service.

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Iona
United States | 14 June 2023

The team that helped me install and program the locks are amazing. Kudos to Dashmeet,Daniela, Michelle, Jesse!!! Then the best is Molly makes herself available to me to ask the many questions! This is a rocking team, so if anyone is thinking about Operta, you need to get it! Glad my owners chose it!

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Dan
United States | 10 June 2023

So happy to have found Operto, as it offers the high level of customization that I wanted, to build out a system where my cleaners see all the information I want them to see, and nothing that I don’t. Tried both Tidy and Turno, that were epic failures for lack of control over the flow of information. The training and customization sessions that Operto provides were extremely productive, and the software literally creates and provides a workflow that is efficient and comprehensive. I am completely confident that we cannot miss any cleanings, and scheduling has become almost effortless. My cleaners are very happy with the phone interface and level of information that’s available to them as well. Also with the improved process, and knowing farther in advance what cleanings they will be assigned, and when. Also happy with the improved transparency, knowing who is where and when, issues reporting, task lists for maintenance, and pay reports. Very much worth the investment if time and money, and feels like my small management company has taken a big step up in professionalism. My owners even notice the difference!

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Audrey Nadeau
Canada | 08 June 2023

All the employees are very nice, helpful and respectful. They are always there to answer our questions. Also, there is a 24/7 service, which is really useful when we have issues during the night.

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Nicolás
Spain | 08 June 2023

Kasha and the entire Operto team have helped us a lot, they are great professionals and with a very close treatment, highly recommended and all super nice. Thank you very much for all your help Kasha, a 10 on all the work. I am glad to have worked with such a professional team but at the same time so close, especially with Kasha who has been super close and friendly from minute one, helping me in every way possible. Thank you very much Kasha and Operto

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Ghost Host
United States | 03 June 2023

Operto is an amazing and all encompassing software that allows us to centralize all the information and communication for our Short Term Rental business! Their support staff get back to us within a few short hours whenever we have a question. They are knowledgable, helpful, and polite. We work together to solve any problems that come up, no matter how big or small. We HIGHLY recommend Operto for anyone looking to simplify their day-to-day operations in the short term rental industry!

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Daniel Cahoon
United States | 13 May 2023

The initial sales consultation was extremely helpful and gave me the information I needed to make the right decisions for my properties. During the onboarding process I have had great responsiveness and everyone I have spoken with is willing and eager to help me with any questions or concerns I have. These guys know what they are doing.

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