Operto

Unit 400- 200 Granville Street, V6C 1S4, Vancouver, CA
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5.00
Based on 115 Reviews

5

92.17%

4

3.48%

3

0.00%

2

0.87%

1

3.48%
About Operto

Operto’s all-in-one hospitality management software streamlines operations, enhances guest experiences, and drives growth—regardless of your property portfolio. Whether automating access and monitoring for security and sustainability, simplifying staff coordination, or boosting guest engagement through personalized digital experiences, Operto’s integrated solutions transform your property management and ensure exceptional results.

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Mani
India | 09 December 2022

As of now i dont have any problem with Operto teams. The support is excellent but on emails. I am still using it. Lacks the option to integrate with google sheets for pulling laundry reports in real time. Inventory management feature is missing. Rest all works like charm. Advanced rules.

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Niccole Dadamo
United States | 08 December 2022

I've used Operto for almost 9 months now and I really love how easy it is to use! I am able to schedule our clients with ease and assign workers knowing there won't be any hiccups. Notifications are sent to ensure we are on track and keep us all in constant communication with each other. Being able to upload photos on how each property should look is one of my favorite features! Specific requests can be listed on the property notes for all to see. The "scheduling" tab is very easy to see and use when we have multiple cleans in a day. Having all the information I need to run my business is all listed in one place. No need to carry files around and try to remember all the door codes or addresses. I know when I have questions, the team at Operto is there to help!

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Ruby Nobles
United States | 06 December 2022

I run a vacation rental cleaning service in NC, I attribute much of my success to this company. They took me from 10 houses and struggling to schedule to 85 houses. Automatic billing and seamless scheduling has made life so much easier and able to grow exponentially. The folks that work here are pleasant and knowledgeable. One lady spent an hour on zoom and showed me so many features and made life so much easier. Can’t speak highly enough on this company. I’ve tried many softwares but this one is definitely the best of them all.

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Vernon Corum
United States | 01 December 2022

Operto has great support, and the tech is great for our team to keep up with their day-to-day tasks. We love it!

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Elizabeth Wallace
United States | 29 November 2022

I have been using this software for about six months now, and I am super pleased! I have 26 vacation rental homes that I manage the cleanings for. The software is very organized and user-friendly. I really like that all my information about the houses and cleanings and related tasks are all in one place. They initially gave some one on one live training, which was incredibly helpful. Anytime I submit a help question they respond very quickly. Currently they have a web browser app for your phone, which I use all the time. That would be my only disappointment about using this software - that it’s not a legit app for your phone. Therefore, sometimes the sizing is off or it freezes in a drop-down menu. Looking forward to when there is a legit app available!

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Pocono Rental
United States | 24 November 2022

Solves all our business needs from a scheduling perspective. When we found them, it felt as if the clouds parted and this perfectly bespoke solution was created for our needs. Made by property managers, like ourselves, and it really shows

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Kevin Shaw
United Kingdom | 17 November 2022

We have used Operto Teams for more than a year. It is such a great tool for our business and Jill, Corrine and the team are great. Would highly recommend!

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Nathan Nilsson
United Kingdom | 17 November 2022

Operto Teams revolutionised our cleaning business. It enabled us to be organised and the technology is spot on. Furthermore, the support team there are amazing and extremely quick to help. We’ve been a customer for 2 years now and I couldn’t be happier!

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Phil
United States | 19 October 2022

Christine & Clint at Operto are fantastic and the platform was exactly what I am looking for for my STR property management business

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Viietkenny “Grandmaster”
United States | 16 October 2022

I have great experience with Operto. Especially from the beginning when Julio explained everything about the system work after that onboard team Molly. She's amazing and quick to reply questions. I love working with Operto and now my 7 door locks automation. So I don't need to glue myself on the phone create lock or delete lock for my airbnb guests. I totally recommend anyone to use this awesome platform.

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Ryan Lloyd
United States | 04 October 2022

I have worked with Operto with two different organizations and they are my go to for access control! While the system has a few bugs now and then (all systems do!), it is very intuitive and easy to work with. Their team has been amazing to work with and communicates quickly and effectively whenever we have questions!

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Dedra Janvier
Canada | 29 September 2022

We have been working with Operto for a few months now and we LOVE IT! We transitioned our 80+ properties with ease and they helped us out so much with set up, integration, and on going maintenance. Operto was easy to communicate with, have great response times, and have the best system for automation for your property management business.

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Mollie
United States | 29 September 2022

The Operto guide is an awesome tool with easy online coding to build. The support I received was good in troubleshooting and helpful to layout the "how-to". I give 4-stars because my system had lots of bugs that took time to remove and I also received a lock that didn't work and took 3x the time to replace (though this is more Yale than Operto).

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Chad Tinti
United States | 29 September 2022

What a great company to work with. They made the whole process so easy and has created a luxurious experience for our guests who stay at our Inn. Everyone from the first person we worked with to Molly who has made sure that we were set up and ready to go for opening has been wonderful. I would highly recommend Operto to anyone.

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Karen Travers
Canada | 29 September 2022

Molly was a great teacher and could easily answer my questions. I am excited to start enjoying the benefits of Operto. I also love that they are local.

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Antonio Salcedo
Mexico | 29 September 2022

Great service. Very happy!

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Yahayra Chavez
United States | 29 September 2022

I have been working with Operto since June 2022 and I can honestly say they have been the best home automation team. We transitioned our home automations for about 65 units and they helped us out so much. Molly has been so helpful with adding our new units along with Operto Guest Portal. Operto team is easy to communicate with their staff and have the fastest response time with any questions or activation that we might have. Since transitioning over to Operto we have been so happy with our new home automation system for our units.

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Darlene
United States | 29 September 2022

We have had a good experience with Operto, they are easy to work with and are on top of issues asap, and get back to us as soon as they can. No complaints whatsoever.

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Steven Ingram
New Zealand | 27 September 2022

Operto has been fantastic in helping us navigate lock hardware before we onboarded, the onboarding process went exceptionally well, and they were excellent in helping us set up the guest experience app. We now have synced keyless locks and unique codes for every guest, synced noise monitors and a fantastic guest experience app.

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Tonya
United States | 23 September 2022

What a great company! From the Sales demo to the Onboarding process and even Support, everyone is so professional, friendly and very responsive. I couldn't even thank Molly enough for all the help that she provided through the process, starting at the installation of the locks all the way through getting everything set up (including the Guest Portal). I would highly recommend them. Not only are the products great, but the service is too!!

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