Time from order to my door, including Customs, was under 48 hours. I got the confirmation of the delivery being sent on Monday morning, at about 3am my time, and the package was at my door by 1pm on Tuesday. Considering this came from the UK to the Chicago are, this was a very unexpected event. Product was packaged very carefully, and arrived perfect.

Excellent quality products, innovative design, great customer service, flawless delivery, outstanding engineering, great company management, skilled staff and organization. The best and unique in the business, not doubt about it!

I have bought a volcano hot end and a bowden titan extruder which I fitted to my own motor with marlin firmware. After my order placement, the processing and shipping was very fast, after 2 days the products arrived. I requested technical advice for the upgrade and they were very helpful and fast. Finally, I made the upgrade and the result is excellent. I fully recommend this combination, as it levels up the speed and quality of the 3d printer.

I ordered parts on a Sunday evening, East Coast USA time. They shipped out within minutes (Monday morning UK time) and I received them on Tuesday morning (Again, Eastern Time, US). Astounding. First rate!

Quality product (though considerably expensive!), fast shipping, absolutely no problem at all! The only negative comment I have is regarding pricing, as the prices for items sold do not have VAT yet there is no clear indication of this.

Very quick delivery of order

Customer at my booth recommended the hotend upgrades for bambu.

Seems like a quality product. Fast shipping. Just wish it came with extra hardware. Specifically the nuts and screws. I'm installing a revo upgrade to my old Prusa MK2 and it requires more nuts than it had on it so I'm having to wait on an order from Amazon.

Fast flow rates achieved. Easy to order and fast shipping. Have increased my work flow

Ordered 4 of a product, got only 1. Have logged two tickets , no response, and appears like no way to get to a human. The “bot” on the site is idiotic and has no understanding of almost any query and won’t direct me to a human or telephone no. First contact initiated by me was 6th April,it’s now april 11 and crickets . Whilst not an expensive part, I have bought expensive items from them, and now wonder if that was wise. Had anything gone wrong I would be out of pocket . I was subsequently contacted and resolved

I purchased the .4 and .6 High Flow Obsidian nozzles for my Bambu 3D printer. Unfortunately, the .4 nozzle clogged during the very first print. I managed to unjam and clean it, but the problem recurred when I tried again using the stock flow calibration on the X1C printer. To further investigate, I decided to proceed with a print to observe the performance. Again, the nozzle clogged. I performed a cold pull to check if there was any residual debris from the factory testing. I reached out to customer service for advice, but it's been over a week, and I haven't received any response yet.

Ich habe meine Bestellung nicht erhalten, da FedEx nur Kredikarten als Zahlungsmittel für die Zollgebühren akzeptiert.

tracking number not working and no one respond ticket number119633

I ordered from the US and the order showed up pretty quick. I liked the product so much I order 2 more nozzles for my BambuLabs P1S'.

What is there to say at this point? They are an industry leader for a reason. Excellent design and manufacturing, top notch customer service

The product was packaged well and arrived very quickly. The installation instructions were very easy to follow and were very straightforward. Bonus including new screws, hardware and thermal paste. Product is manufactured at very high quality standards and performs flawlessly. Very satisfied with this purchase!

Quick delivery, part as expected.

The fedex tracking number given is invalid

At first I loved my E3D Revo 6 hot end upgrades. I bought three of them. And the warrantee passed ... and then the problems started. The insulation on the Revo 6 24v 40W heater cores is made from defective material that degrades to powder in 10 months of use in day to day environment. I have had 1 hot end fail, and one hot end nearly catch fire from the electrical shorts that result .

Great experience and customer service, I wanted to change my order and add next day delivery. They sorted it out quickly and delivery arrived the next day. As expected the parts were top quality.