No confirmation email received so had to ring the helpline. All in order but still no confirmation. However order received in good time and all well.

Arrived in bubble wrap, not a manufacturer's box. How do I know it is genuine? Currently checking with the manufacturer to see if my item is legit. Update; legit it is, just would have liked it in a box from the manufacturer. Fast delivery and very good communication from the customer service team.

An easy to use site and a very efficient and straight forward delivery, with product arriving safe and sound.

Unfortunately I had to send back 2 pairs of sandals because they didn't fit comfortably. Although I haven't yet received the refund on the second pair (I only returned them yesterday), I have found service from Etrias to be absolutely impeccable. Returns were prompt and free. Also very helpful on the phone. Just a shame the sandals didn't fit, but that isn't their fault.

Ordered a EXIT swimming pool and cover. It was not clear when they products would arrive. I phoned customer service and the lady informed me that the cover would be a a bit of a wait. So, she added an extra order so I could receive the pool earlier and the cover when it is available. The lady was very helpful and friendly. Very impressed with the customer care, delivery and website. Highly recommend them.

excellent quality and worth its money cant give it a bad rating and lots of room

Fast shipping - good price. Would buy again.

Ordered a lightweight groundsheet and very pleased with the quality and how it was packaged. Excellent delivery times, I shall be using these guys again. Robert Bolton.

Great light weight but tough footprint ground sheet. Arrived within a few days of ordering and without any issues. Great price too. Highly recommended.

Excellent product and great service. However delivery company should be changed. DPD chucked on our doorstep, box was smashed. Thankfully stove was OK.

Excellent communication and speedy delivery. Easy site to navigate and painless checkout procedure.

This swimming pool helped to through the summer happy. Very fast delivery and good item as describe. Only the pump is not very powerful but does the job.

Fast delivery of quality product and great value for money

Great product quality price, fast delivery, amazing customer service

Fantastic shopping experience. Quick dispatch and easy tracking. Thoroughly recommend. The pool is great, it looks good, is sturdy and easy to set up. We love it!

Great coms had a problem checking out but was assured all was well and it was revived the tent early thank you

I had never bought with outdoor supply or etrias. Good experience. Quickly notified me that there was an issue getting the product from the supplier and there would be a delay. Still arrived fairly quickly. Good communication and customer service

There was initially a confusion regarding shipping times which were advertised as 1-3 days on the website but 2-5 days on the confirmation email I received placing the order online. I contacted the customer service via email and have very swiftly received a confirmation that the 1-3 days is correct and in fact my delivery is just being prepared for pick up. I have received the product within 48 hours of placing the order - great service, very happy with it.

Amazed at their speed of delivery, can't be faulted and product as described.

Great shop, great product selection, easy of use website. Checkout was easy and shipment was very fast. Emailed shop and has a very fast reply with my query being solved. Highly recommended