Sleep Design

Beecham Business Park, WS9 8TZ, Aldridge, GB
image
4.00
Based on 134 Reviews

5

64.93%

4

9.70%

3

0.00%

2

2.99%

1

22.39%
About Sleep Design

Sleep Design supply retailers, e-tailers & furniture specialists throughout the UK with quality, innovative products at affordable prices. The extensive range includes the latest fashionable trends of beds, mattresses, sofa beds as well as other furniture. Trading for over 10 years we sell literally thousands of furniture products a week to many satisfied customers.....

Contact Info

You need to Login first to submit your review.

image
Scott Sinclair
United Kingdom | 31 August 2018

Bought a bed from Sleep Design, arrived quickly and with good communication. There was a damage issue, but this was quickly resolved by the Customer Service team who are very responsive.

image
Lily Elms
United Kingdom | 30 August 2018

Beautiful bed frame, very well priced. Excellent communication from customer services.

image
Lili
United Kingdom | 20 August 2018

Ordered a sofa bed from this website but when it arrived realised was too small for what I wanted. Contacted customer service straight away and they were very helpful, offered me a quick collection and a full refund. Would highly recommend and will be ordering a bigger sofa bed off them soon! Thank you!

image
Rebecca
United Kingdom | 16 August 2018

I'll admit we were slightly hesitant at first, but we couldn't be happier! Prices were amazing, easy delivery, bed looks great, high quality and easily put together. Couldn't have asked for more.

image
Louise Ackroyd
United Kingdom | 09 August 2018

Crazy beds would not issue a refund until I gave a good rating. Customer service = blackmail for return for poor quality furniture. Would not recommend them at all!

image
Mohammed
United Kingdom | 30 July 2018

Very good product and express delivery. Also very helpful customer service.

image
Ritchey
United Kingdom | 27 July 2018

The bed is great it was easy to put together no problems everything was there no missing parts , we get a good nights sleep on the bed and the design we chose sits well in are old cottage

image
R. Wilkinson
United Kingdom | 27 July 2018

Brilliant Service from start to finish. Bed was exactly as described, a good price and delivered the next day. The delivery driver was excellent he rang to confirm when he was coming, text me to let me know he was running ahead of time and as the product needed to be signed for and I was out, it enabled me to call a neighbour who signed on my behalf. I would definitely use this company again.

image
Francis Mckenna
United Kingdom | 27 July 2018

Great service, fast delivery and would recommend company to anyone 5 stars

image
Amelia fever
United Kingdom | 25 July 2018

I had a few issues with my order but sleep design sorted it all out in the end. I found a bed that I liked, the website did not state the under bed clearance height so I emailed their customer services and was told that the height was 23cm. I went ahead and ordered the bed, I had a few issues with the Saturday delivery but I was refunded the delivery cost. When I went to assemble the bed the under bed clearance was 7cm short of what they had told me at 15cm. None of my underbed storage would fit. Customer services gave me £50 off for the error in dimensions which was a lovely gesture. However, after only a week of use the side panel had a huge split down the side and the bed was creaky and not fit for purpose. When I contacted them I was offered a new side panel which I tried however I had the same issue again. But customer services offered me any bed of my choice on their website up to the value of £350 which was more than my last bed cost and are delivering it free of charge!

image
Nick
United Kingdom | 23 July 2018

Lovely product - perfect for our baby’s nursery. Speedy delivery, excellent price. The chair is comfortable and looks great.

image
Mrs samantha
United Kingdom | 16 July 2018

fantastic beds, amazing prices and great quality. Both beds came withon two days of ordering would highly recommend

image
Sean Tay
United Kingdom | 14 July 2018

I have just received and put together my new beautiful Madrid LED bed black & white bed from crazy beds. It is absolutely great value for money with such a stylish look to it. I did have a few minor hick ups with the delivery side of things which was not anything to do with Crazy beds themselves but the deliver company Panther who had cancelled on me twice. One because they had mid placed half the order at another warehouse and the second time the vehicle carrying the delivery had broken down which for a customer was very frustrating. However I managed to contact Crazy beds and had a wonderful manager called Sally who was fantastic at getting the order delivered to me without fail she went above and beyond to reassure and make sure the delivery was delivered. Thanks Sal the bed is absolutely stunning and thanks for all your help, top customer service

image
Abby Morgan
United Kingdom | 09 July 2018

Unfortunately the bed that I received had some faults, however the team were extremely helpful and did everything they could to resolve. Happy with the customer service.

image
jack bamford
United Kingdom | 31 May 2018

I ordered a Richmond double ottoman bed and on the first delivery they sent 3/4 components correctly and the fourth was a headboard for a completely different bed. I put this down to a simple error and one that’s easily made. I got in contact to tell them this and to get the missing component for my bed. I emailed as I work during the week and sometimes it is difficult to ring during the day. It took two days to get the issue sorted via email which I didn’t think was too bad but not too great either. The replacement delivery came and it contained two components both for single beds when my bed is a double and the pictures I sent illustrated clearly my bed was a double. Worse of all one of two components was something they had already delivered previously. Third delivery so hoping third times the charm. Can firmly say if service is anything like I have experienced I definitely wouldn’t recommend them.

image
Laura Draper
United Kingdom | 18 May 2018

Great bed frames - sturdy, good looking design and very simple to assemble. Guests have slept on the memory foam mattress and have been really pleased with how comfortable it is.

image
Sonia
United Kingdom | 29 April 2018

I purchased a stunning bed from Sleep Design. I needed to contact them after delivery as unfortunately there was a slight imperfection with the product. From personal experience I can say that they are prompt in responding and very accommodating in reaching a mutually acceptable resolution with their customers.

image
Nick
United Kingdom | 02 April 2018

Ordered a product from their website, unfortunately, the product that arrived was incorrect. They could not have been better in rectifying the mistake, the incorrect item was collected the following day and the new, correct item delivered that evening at no extra cost to myself. Frustrating to receive the wrong product, but mistakes happen and cannot fault their response.

image
Lorna Hatto
United Kingdom | 31 March 2018

Great Quality Mattress -Very Quick Delivery - Fantastic Service - Will use again and Highly recommend this company.

image
Jolteon Jake
United Kingdom | 18 January 2018

Bought a double Blenheim bed. Great price, also customer service was excellent and friendly. Couldn’t be anymore helpful. Fast turn around from purchase to delivery. Brilliant !

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow