Wecasa

46 Rue René Clair, 75018, Paris, FR
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4.50
Based on 811 Reviews

5

77.81%

4

7.89%

3

1.11%

2

1.60%

1

11.59%
About Wecasa

Who are we? We are Wecasa. We connect customers with vetted professionals through our website and our app. Since the launch in 2016, we do that in a smart and caring way. How, you might ask ? We develop local businesses We have one dream: make at-home services accessible to everyone everywhere. Whether you are in a city that never sleeps or far out in the countryside Whether you are looking to get shiny nails or shiny floor The Wecasa pros are here. We pay professionals a fair wage 75% of the customer price goes to the pro on average for every order. What about the margin? Do not worry, there isn’t a big castle in Marbella or sparkling watches. The margin helps us finance the VAT, the logistics costs, the team salaries and the marketing investment to build Wecasa’s awareness. Furthermore, we are aligned with the London Living Wage. Wecasa pros are free to choose when they want to work By working with Wecasa, our partners are free to say yes or no to every proposal they receive. They can pick their working hours, their travel area. They are free to develop their customer base without Wecasa or to work with similar app. They are also free to leave the pro community without a reason. Our algorithm rewards every talent – no discrimination We created an algorithm to match pros with customers. For this, we take into account the travel area and the talent in order to favour the best pro. We do not take into account the gender nor the background. It might not be significant for you, but for us (and for them) this means a lot. An example? We are transparent with our partners We communicate to all of our partners how the algorithm works, the score they have and the areas in which they can improve on. We do not point fingers, being transparent is not obvious to all companies. We are an international team Wecasa is a team of 80 people with 60% of women, 17 nationalities and diverse profiles in terms of age, religion, disability, professional or personal background, sexual orientation. We strive to create a motivating and respectful work environment for everyone. Wecasa makes your daily life easier Book in two clicks a hairstyle, beauty, massage or cleaning service. Discover our offers and take some time for yourself ! Book Your Cleaning Session Book Your Beauty Session Book Your Hairdressing Session Book Your Massage Session Contact us You are a hairdresser, beautician, housekeeper... and you want to become a partner? Apply here Are you a journalist or blogger? We can organize a something for you to explain how Wecasa changes the lives of its customers and partners. You are a company or an hotel? We can tailor a service for your employees or customers. You simply want to contact us to exchange? Contact us

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M. WORMS
United Kingdom | 16 November 2024

Excellent service.

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Hind Reculard
United Kingdom | 15 November 2024

Great experience! I booked last minute and was surprised by how well the service works!!

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Rupert
France | 14 November 2024

An excellent cleaning service from a professional, polite and friendly individual. Great result.

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Jessica
United Kingdom | 14 November 2024

‘Pro’ cleaner was not at all professionally skilled - she dumped bleach products all over every surface of my flat and has ruined a stainless steel sink. I can’t get through on phone line to anyone at Wecasa. Have submitted claim for damages and received an automatic response which is not promising.

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Tashalee
United Kingdom | 13 November 2024

Lolita my pro cleaner was punctual , respectful and efficient. She got straight into cleaning and knew the areas in particular to pay more attention to. I would highly recommend Lolita and thanks again.. Look forward to seeing Lolita again

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Özgecan
United Kingdom | 13 November 2024

I’ve just checked our previous flat that was cleaned for the end of tenancy by Wecasa, and I’m satisfied. The pro knew the job and was prepared. I’ll try the app for things other than cleaning too. My first experience with the app is great so far.

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Ines Silva
United Kingdom | 13 November 2024

Good service.

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PLFive
United Kingdom | 13 November 2024

We hired we casa and they did a good job

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RK
United Kingdom | 12 November 2024

Very helpful to have an online service

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customer
United Kingdom | 12 November 2024

Excellent and professional service.

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Varun Gupta
United Kingdom | 12 November 2024

Competitive price, great coordination, and satisfactory results

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Subscriber
India | 11 November 2024

Able to book less than 24 hours before. Got great service.

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Siw
United Kingdom | 11 November 2024

Madalina is a pleasant and polite woman who washes and does the job well. I highly recommend her.

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Soraya Khalil
United Kingdom | 11 November 2024

Likely Scam. I booked an end of tenancy cleaning service over a month ago which where the cleaner showed up and as soon as I left did not do the job and left. Because it was a day to the end of tenancy I had to clean the entire flat myself with the help of my mum. I called the company to complain and send photos and they confirmed they would refund my cleaning fee. It’s been over 6 weeks and every time I get in touch they claim it is being processed and there is never any refund. The customer service is very poor because there is no avenue to speak to anyone just via a chat bot where someone emails you later.

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Akilah Greyson
United Kingdom | 11 November 2024

Not easy to cancel or get in touch with wecasa if a cleaner is severely late. Long response times and no way to follow up until they reach back out. I will probably use again but not an easy first timer experience and if the next time is just as painful we won't return.

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claude dusht
United Kingdom | 11 November 2024

Very poor experience. End of tenancy cleaning but left lots to do including having to vacuum, oven not done while we requested it when booking, fridge not clean... Currently spending the night cleaning. Ps. feedback are not confidential while they claim they are

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Skylar Woods
United Kingdom | 10 November 2024

Very pleased with Doreen.

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Dawn HW
United Kingdom | 09 November 2024

Easy to navigate, easy to book, clear communication and transparent.

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Rory
United Kingdom | 09 November 2024

Cleaner was great! And very thorough, very happy with him. Admin side, they charged me twice at different prices and then refunded but I am still waiting for the difference. So that side is a little slow

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Melodi Turkes
United Kingdom | 08 November 2024

Augustine did an amazing job! He was really friendly and ensured every nook and cranny was cleaned

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