Wecasa

46 Rue René Clair, 75018, Paris, FR
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4.50
Based on 811 Reviews

5

77.81%

4

7.89%

3

1.11%

2

1.60%

1

11.59%
About Wecasa

Who are we? We are Wecasa. We connect customers with vetted professionals through our website and our app. Since the launch in 2016, we do that in a smart and caring way. How, you might ask ? We develop local businesses We have one dream: make at-home services accessible to everyone everywhere. Whether you are in a city that never sleeps or far out in the countryside Whether you are looking to get shiny nails or shiny floor The Wecasa pros are here. We pay professionals a fair wage 75% of the customer price goes to the pro on average for every order. What about the margin? Do not worry, there isn’t a big castle in Marbella or sparkling watches. The margin helps us finance the VAT, the logistics costs, the team salaries and the marketing investment to build Wecasa’s awareness. Furthermore, we are aligned with the London Living Wage. Wecasa pros are free to choose when they want to work By working with Wecasa, our partners are free to say yes or no to every proposal they receive. They can pick their working hours, their travel area. They are free to develop their customer base without Wecasa or to work with similar app. They are also free to leave the pro community without a reason. Our algorithm rewards every talent – no discrimination We created an algorithm to match pros with customers. For this, we take into account the travel area and the talent in order to favour the best pro. We do not take into account the gender nor the background. It might not be significant for you, but for us (and for them) this means a lot. An example? We are transparent with our partners We communicate to all of our partners how the algorithm works, the score they have and the areas in which they can improve on. We do not point fingers, being transparent is not obvious to all companies. We are an international team Wecasa is a team of 80 people with 60% of women, 17 nationalities and diverse profiles in terms of age, religion, disability, professional or personal background, sexual orientation. We strive to create a motivating and respectful work environment for everyone. Wecasa makes your daily life easier Book in two clicks a hairstyle, beauty, massage or cleaning service. Discover our offers and take some time for yourself ! Book Your Cleaning Session Book Your Beauty Session Book Your Hairdressing Session Book Your Massage Session Contact us You are a hairdresser, beautician, housekeeper... and you want to become a partner? Apply here Are you a journalist or blogger? We can organize a something for you to explain how Wecasa changes the lives of its customers and partners. You are a company or an hotel? We can tailor a service for your employees or customers. You simply want to contact us to exchange? Contact us

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Mrs Greaves
United Kingdom | 02 October 2024

Great service, booking form easy to navigate. Would definitely use again

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Zahid Karim
United Kingdom | 01 October 2024

Amazing job yet again. Highly recommend her and she is an asset to your company.

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Caz
United Kingdom | 01 October 2024

Personable cleaner, very efficient and thorough, was able to book last minute which was a lifesaver!

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Mohammed A
United Kingdom | 01 October 2024

Good service. Reasonable Price.

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Manu
United Kingdom | 01 October 2024

Kevin was indeed the pro. House was well cleaned.

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BB
United Kingdom | 01 October 2024

Easy to book, easy communication, good service

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Ed Wallis
United Kingdom | 30 September 2024

Quick, efficient, reliable, professional service.

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H. Fletcher
United Kingdom | 30 September 2024

Great service, easy to book and cleaning carried out perfectly by my wecasa pro Really pleased with the result

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Saideep Chakka
United Kingdom | 29 September 2024

Luliana has been on time, very thorough with my end of tenancy cleaning. Very fair price as well.

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olusola oniga
United Kingdom | 29 September 2024

The cleaner too his time and was really efficient, professional and polite

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Klaudia Rezes
United Kingdom | 29 September 2024

My firs waxing ever with Kerry Ann ⭐️⭐️⭐️⭐️⭐️

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Jade
United Kingdom | 28 September 2024

Ann Marie was amazing! Super professional, friendly and a great clean!

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Haslemere Day
United Kingdom | 28 September 2024

Very punctual & professional

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Sarah Soussi
United Kingdom | 27 September 2024

I am not completing about the prestation but this one was cancelled by we casa cause they couldn’t find a professional. The money has been taken from my bank account despite that they cancelled. And I am trying to reach out to someone to get this refunded and all I am able to speak to is a AI chat with answers already pre - made and nothing about being refunded and I can’t even send an email cause there is no option too… hope someone will reach out to me - It’s getting worse - so I still cannot reach out to someone. I have booked 2 prestations: 1 - nails - you cancelled cause you couldn’t find anyone 45.78 euros 2 - hairdresser 83.63 euros The Haidresser came no problem I agree with the transaction. But now in my bank account I can see the following You took - 45.78 euro -83.63 euros Send me back 83.63 euros ( which was the prestation for the hairdresser and this one has been validated so you shouldn’t have to reimbursed me for that one) - and now I see that you took the 28/09 an amount of 111.58 euros I never give you permission for it or take any other treatment. The number you gave on trustpilot website doesn’t work - can someone please reach out to me or send me the email adresse to get my money back ? Thanks

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Cairen Harry
United Kingdom | 26 September 2024

Helpful service, great user experience. Few kinks but outcome was really good.

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Tomi
United Kingdom | 26 September 2024

I love how thorough Yetunde was with the cleaning

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J Tank
United Kingdom | 26 September 2024

First time using wecasa and an absolute nightmare and scam. Someone was sent to our house, supposedly a « cleaner ». This person took 3 hours to basically perform a cleaning that even a 10 years old child would not do. Some examples - did not use the hover - used 1.25L of flash product on our floor (yes 1.25L for 80 sqm flat). There was so much that they were actually puddles. - the bathroom taps hasn’t been clean - the dust hasn’t been done -…. I mean we should probably have taken a video to show how awful it was. The worst part? Wecasa customer services being inexistant. Wecasa if you are reading this, being a cleaner is a proper job so stop making people pay for unprofessional services

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Jim
United Kingdom | 24 September 2024

Great and efficient service.

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Cristina Lungu
United Kingdom | 23 September 2024

Professional, easy to book! I will 100% use again!

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Andrew Doolin
United Kingdom | 23 September 2024

It was easy to use

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