
A.P
United Kingdom | 14 September 2024I wouldn't even give it a 1 star. Person didn't turn up, not even a call or message as common courtesy. Waited over an hour and half. No appreciation for peoples time. As I couldn't leave a review for the person who was suppose to attend I will leave it here. Laurie who is apparently an eyelash technician, has absolutely no respect for peoples time and clearly no idea when it comes down to common decency. Was offered a voucher by wecasa which I kindly tuned down as I cannot deal with people like that. As a professional myself I would never just not turn up. I've seen on the reviews she has been late to other people's appointments too. Please avoid especially if you are pushed for time and have plans. I do hope the other professionals using this site are not the same!

Rana Khalaf
United Kingdom | 14 September 2024Great app! Everything was easy and professional. The cleaner was very nice and came on time and did a great job

Ijy De
United Kingdom | 13 September 2024My roommate had to ask for a couple of things to be cleaned again.

Laura
United Kingdom | 12 September 2024Aneldina was terrific. She arrived right on time and did an excellent job.

Belle Vazquez
United Kingdom | 11 September 2024All according to plan. Our cleaner was very good. Will use this company again.

Wu Yifei
United Kingdom | 11 September 2024Great session.

George Long
United Kingdom | 10 September 2024Very easy experience, an excellent standard of cleaning!

Zakirah Morshed
United Kingdom | 10 September 2024Good communication and thorough clean.

Noreen Boudry
United Kingdom | 10 September 2024The professionalism and the fair pricing

Jamie Knights
United Kingdom | 10 September 2024Great service at a reasonable price. I hadn’t used Wecasa before but urgently needed a cleaner for a property I had just moved in to. Whilst I initially planned to just have four rooms deep cleaned, the cleaner worked overtime to do every single room in the house. Whilst not everything was cleaned immaculately, I would say it was a 95% job which was more than I hoped for given that she ended up cleaning for almost 7 or 8 hours. I may have just been lucky as I know you essentially get a contracted cleaner, but my experience was great.

Sue B
United Kingdom | 10 September 2024Arrangements were confirmed, and as a customer I was kept informed. Good hairdresser too, who was polite and professional, including good advice re future colouring etc without a hardsell for custom.

Ishita Gupta
United Kingdom | 10 September 2024Excellent- good cleaners. You may have to go through a few to get someone who meets your asks and does things to your liking. I got lucky that way and found my pro in second attempt . Would recommmend

Emily Laing
United Kingdom | 10 September 2024Hannah was fantastic. And app is so easy to use.

Consumer
United Kingdom | 09 September 2024We used WeCasa twice when moving out of a rented flat and into a new property. We paid for an End of Tenancy clean which was not up to standard, meaning our landlord had to pay for a second clean which came out of our deposit. We also had WeCasa clean the property we were moving into. The cleaner did a poor job and didn’t clean what we asked to be cleaned. They also broke our Hoover. The customer support team have been useless in resolving these poor levels of service, offering a £25 WeCasa voucher in return for breaking our Hoover. They have offered no compensation for us losing part of our deposit. Safe to say we would never use WeCasa again and we strongly recommend others do the same.

Aban Mechti
United Kingdom | 09 September 2024We had a great cleaner named Gloria! Her customer service was amazing and she did an amazing job. She is an asset to your business!

richie otu
United Kingdom | 08 September 2024Nice, polite and didn't mind getting stuck in

Kai Flood
United Kingdom | 07 September 2024Very easy and quick to book a cleaner. Marian did a brilliant job and I would definitely recommend her.

Vicky
United Kingdom | 07 September 2024The professional did his job with speed and had a good attitude. He appears to take pride in his job and he did a fantastic job!

Muthana Al-Ajil
Jordan | 07 September 2024Dodeye Eni, was such a wonderful personality, very kind and humble. The cleaning performed was also up to the standards of the residential complex, so he performed a great job

Jodie
United Kingdom | 07 September 2024Quick booking, great service and better prices than Urban App