Wecasa

46 Rue René Clair, 75018, Paris, FR
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4.50
Based on 811 Reviews

5

77.81%

4

7.89%

3

1.11%

2

1.60%

1

11.59%
About Wecasa

Who are we? We are Wecasa. We connect customers with vetted professionals through our website and our app. Since the launch in 2016, we do that in a smart and caring way. How, you might ask ? We develop local businesses We have one dream: make at-home services accessible to everyone everywhere. Whether you are in a city that never sleeps or far out in the countryside Whether you are looking to get shiny nails or shiny floor The Wecasa pros are here. We pay professionals a fair wage 75% of the customer price goes to the pro on average for every order. What about the margin? Do not worry, there isn’t a big castle in Marbella or sparkling watches. The margin helps us finance the VAT, the logistics costs, the team salaries and the marketing investment to build Wecasa’s awareness. Furthermore, we are aligned with the London Living Wage. Wecasa pros are free to choose when they want to work By working with Wecasa, our partners are free to say yes or no to every proposal they receive. They can pick their working hours, their travel area. They are free to develop their customer base without Wecasa or to work with similar app. They are also free to leave the pro community without a reason. Our algorithm rewards every talent – no discrimination We created an algorithm to match pros with customers. For this, we take into account the travel area and the talent in order to favour the best pro. We do not take into account the gender nor the background. It might not be significant for you, but for us (and for them) this means a lot. An example? We are transparent with our partners We communicate to all of our partners how the algorithm works, the score they have and the areas in which they can improve on. We do not point fingers, being transparent is not obvious to all companies. We are an international team Wecasa is a team of 80 people with 60% of women, 17 nationalities and diverse profiles in terms of age, religion, disability, professional or personal background, sexual orientation. We strive to create a motivating and respectful work environment for everyone. Wecasa makes your daily life easier Book in two clicks a hairstyle, beauty, massage or cleaning service. Discover our offers and take some time for yourself ! Book Your Cleaning Session Book Your Beauty Session Book Your Hairdressing Session Book Your Massage Session Contact us You are a hairdresser, beautician, housekeeper... and you want to become a partner? Apply here Are you a journalist or blogger? We can organize a something for you to explain how Wecasa changes the lives of its customers and partners. You are a company or an hotel? We can tailor a service for your employees or customers. You simply want to contact us to exchange? Contact us

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Rebecca Emery
United Kingdom | 16 January 2025

Roisin is an experienced cleaner who always does a great job.

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Miss Hardman
United Kingdom | 16 January 2025

Very good thank you

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Razan Ahmed
United Kingdom | 15 January 2025

I recently hired Sam for some deep cleaning, and I couldn't be happier with the results! She were punctual, professional, and paid attention to every detail. My kitchen has never looked cleaner! I highly recommend their services to anyone in need of a reliable and thorough cleaner. Thank you so much

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Evie
United Kingdom | 15 January 2025

Using the app, it was super easy to input my cleaning needs. I loved that Wecasa recommended the usual time required for certain sized flats. I did find that I could have done with 3 hours instead of 2.5 but I think that’s because my cleaner was so thorough. For reference my flat is a two bed, 1 bath. The App enabled easy communication with my cleaner. She let me know she was running late which was absolutely fine. She was very sweet and made the flat spotless! I look forward to having her back again.

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Ms Kaur
United Kingdom | 14 January 2025

Great rates for a service where you don't need to travel. I booked a wax treatment and it seemed a reasonable price compared to what I usually pay. Amna was polite and pleasant. Very professional and a real expert.

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Nneka Luke
United Kingdom | 14 January 2025

Mark responded quickly to my request for makeup services with two days’ notice, which was helpful to me. He was responsive by text, pleasant and accommodating. He arrived on time, quickly set up and completed the process quite efficiently. Happy with the results.

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Tina
United Kingdom | 14 January 2025

Last minute provision and efficient!

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Hannah
United Kingdom | 14 January 2025

Did not get the 2.5 hours we paid for, not even two hours. Paid extra for them to bring their own supplies to save time but they brought 3 bottles of cleaning products, no hoover, no mop etc. cleaner had no reviews and we could not select who we wanted as I would have wanted to check reviews first, we had someone with very poor personal hygiene, severe body odour which ultimately left our home needing a further clean.

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Mike
United Kingdom | 13 January 2025

Hard to get a suitable time

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Sip Porter
United Kingdom | 13 January 2025

Easy to book, fair prices and good service.

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Ms P
United Kingdom | 13 January 2025

The pro did a thorough job and was considerate of my discomfort at times I felt she was kind and that made me relaxed

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Samira
United Kingdom | 13 January 2025

Sylvia was amazing. She was punctual and professional. I loved her massage and will be requesting her again.

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annum salman
Pakistan | 13 January 2025

so easy to use! Booked a cleaner within minutes and everything planned in advance. Trustworthy

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Lucy
United Kingdom | 13 January 2025

It was so easy to book and the pro who came to clean was very professional and friendly. The house is perfect!

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SM J
United Kingdom | 13 January 2025

Sabrina did a lovely job. She did a foot massage to my dad, and he was over the moon.

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F.N.
United Kingdom | 13 January 2025

Abi did a great job!

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James Guerin
United Kingdom | 12 January 2025

Great app, cleaner was fantastic

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Daniel Lynch
United Kingdom | 12 January 2025

I’ve been using Wecasa for over a year now for Massage Therapy. harjinder is the third therapist I’ve had from the agent and I find her exceptionally good. The previous Therapist were also. excellent, but they do move on to further their careers. The booking system is very simple and I tend to get a response within ours that suits my requirements. The fees are very competitive and payment is made simple through the app. It is good to be able to chat to the therapist before and after the appointments as it builds up a good working relationship. I find it very advantageous and convenient to be treated in the comfort of my own home. I look forward to using the Wecasa app. Andworking with The professionals in the club for the foreseeable future.

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Aidan
United Kingdom | 12 January 2025

Lovely chap but as soon as he arrived it was apparent he had severe body odour and within 20 mins of a 3 hour booking it began to linger in the house. It left me in a really embarrasing situation and be warned that there is no customer service to reach out to, just a not fit for purpose app and bot chat. Instead of terminating the session as it was so awkward to have a truthful conversation i had to open all the windows on a freezing day to help disperse the smell. The cleaning itself over three hours was ok, nothing more than that. Example, washed the floors but washed around any areas that had small bits of furniture instead of moving them and cleaning underneath. I had ti re-do the back splash areas in the kitchen, small niggly things that should have been done over a 3 hour session. To top it off Wecasa sent me a feedback email immediately after that once clicked on took me through to a ‘ Deceptive Website Warning.’ So i couldn’t leave feedback. WeCasa is just not worth it, they don’t seem to vet their people correctly and in hindsight i should have seen a red flag as my cleaner had done 93 jobs but had no feedback whatsoever. Not being able to speak to a human from WeCasa at any stage is a real issue for me and will instead find a local cleaner with proper feedback. The cleaner himself was a lovely quiet chap who got on and seemed to be industrious, but was definately not a professional and unfortunately had hygiene problems. I have no issue paying for his time as he worked and am happy to pay but the experience was sub par, who you get is random, no proper support from WeCasa and a definate no from me in terms of using them again.

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Maria Constantinou
United Kingdom | 12 January 2025

Lovely nails from a very lovely lady, was worried initially as it was a lucky dip but I would definitely be using it again. So convenient and easy. My request was also last minute and I still managed to get an appointment

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