
Ryan Scott
United Kingdom | 12 February 2025Brilliant support as always, thank you

Shawzy
United Kingdom | 04 February 2025A very fast response and resolution to my issue. It’s fair to say that on this occasion my issue was of my own making, but nonetheless, the support team at Zfast were extremely professional with their responses and happy to help. They got me back up snd running in no time, for which I am extremely grateful! First class service! Thank you!

InGamingNews
Ireland | 12 January 2025Website hosting stuck on pending and my domain isn't even registered, I've paid and it's stuck on pending also I've sent a message and no reply!!!!

DOMINI/JOSHI MR
United Kingdom | 13 September 2024Very helpful and well experienced support

Ashley Woodford
United Kingdom | 04 September 2024As always the ZFast Support team were fantastic. They are always quick to respond, courteous and professional. Thanks again for your continued support!

William
Poland | 24 July 2024Great, been using ZFast for years!

Muhammad Faizan
United Kingdom | 23 June 2024nice fast always helpful

Susan
United Kingdom | 10 April 2024Have been with them for a few years now. They have raised prices quite a bit but their support team is excellent, support tickets were only needed a few occasions and every time issues were sorted very quickly.

Thomas
United Kingdom | 13 March 2024The support team are really on the ball. I submitted an issue ticket and the response time was excellent. Very prompt and the issue was fixed first time. Can't fault the pricing and the customer support - top tier!

Katie Denham
United Kingdom | 02 February 2024Reliable hosting, excellent and fast technical support, have been with them for years. A big thanks to Tommy from tech support from helping me move a wordpress site across to a new domain.

Stewart Jones
Colombia | 26 December 2023Unbelievably good customer service. 5 Stars.

kenny ken
United Kingdom | 21 December 2023Brilliant team of experts they have always helped in times of need speedy fixes for smooth running of our business

Aaron Hatton
United States | 12 December 2023I am a big fan of zFast's hosting services. They've always been consistently reliable and very much of a "set and forget" service which is exactly what I am looking for. They keep me informed about any changes to the services (i.e. - PHP upgrades, etc.) and are quick to respond to support tickets. My recent issues are, however, that they have become very expensive. In just 2 years they have increased prices by 200%, and whilst I understand that the cost of business has increased, it certainly hasn't increased this much. I'm disappointed by the commercial decisions made by their executive team and unfortunately, will no longer be a customer of theirs (after 10 years) due to their continued price increases.

Rob
United Kingdom | 24 October 2023Responsive and supportive

Trevor
Portugal | 01 September 2023Very helpful when dealing with problems, fixed things that were my fault.

Events Entertainment
United Kingdom | 24 August 2023Fast Web Hosting, Great Service and Exceptional Customer Support. All round great hosting company.

Benjamin Dickinson
United Kingdom | 09 August 2023Absolutely fantastic support! Always happy to go above and beyond to help out. Not only that but they're extremely knowledgeable and quick to respond with expert help. I'd highly recommend zFast!

David Gourley
United Kingdom | 20 June 2023Title: Excellent Customer Service Experience with Adam M Rating: ⭐⭐⭐⭐⭐ (5/5) I recently had the pleasure of interacting with Adam M from your customer service team, and I must say, my experience was exceptional. Adam went above and beyond to resolve all my issues and successfully migrated my previous package to my new one seamlessly. I am incredibly satisfied with the level of service I received, and I'd like to highlight some key points about my interaction with Adam. First and foremost, Adam's professionalism and friendliness were remarkable. From the moment I connected with him, he made me feel valued as a customer. He actively listened to my concerns, asked relevant questions, and demonstrated a deep understanding of the products and services offered. This not only instilled confidence but also ensured that my issues were addressed efficiently. Adam's problem-solving skills were top-notch. He quickly identified the root causes of my problems and presented viable solutions in a clear and concise manner. His expertise was evident as he guided me through the entire process of migrating my previous package to the new one. He patiently explained the steps involved, addressing any questions or doubts I had along the way. Thanks to his guidance, the transition was seamless, and I encountered no further issues. Moreover, Adam's attention to detail was commendable. He double-checked all the information provided, ensuring accuracy and preventing any potential errors or misunderstandings. His dedication to delivering exceptional service was evident throughout the entire conversation, and I genuinely appreciate the time and effort he invested in resolving my concerns. Overall, I am extremely satisfied with the customer service I received from Adam M. His professionalism, problem-solving skills, and attention to detail made my experience truly outstanding. I believe that his exemplary service deserves recognition, as he undoubtedly upholds the values and standards of your company. Please convey my gratitude to Adam for his excellent support. I would highly recommend Adam M and your customer service team to anyone in need of assistance. It is refreshing to encounter individuals who genuinely care about customer satisfaction. Thank you once again for providing such a positive experience.

trailervisionUK
United Kingdom | 14 June 2023Excellent support, for an email 'spam' issue, thanks.

Coleen Walton
United Kingdom | 26 May 2023Been with zfast since 2019 & the support that I have with them has been AMAZING!! Their customer service/care is second to none...