We had to rebook thus visit due to cancellation due to covid. Struggled to get response by email sometimes but wonderfully helpful when I rang and spoke to someone. All reorganised over phone with very helpful staff. Would recommend

Excellent all round service and experience

Very good service from Hotel Direct. The Play That Goes Wrong was superb - a laugh a minute from start to finish. The hotel was OK, the staff were very accommodating and friendly, and our room comfortable and clean once the problem with a non-working heater was sorted.

First class from start to finish 👍

Second booking with Hotels Direct, would highly recommend, easy to book, good communication, and everything went as planned, will definitely be using this company again.

Very disappointing experience with this company. Booked a theatre and hotel package for my husband as something to look forward to after undergoing treatment for cancer. Unfortunately we were not able to go as he contracted covid as his immune system is suppressed. When I contacted them to transfer to another date was told this was not an option. Feel very let down by what appears to be an unsympathetic company.

Excellent value for money. Hotel Milenium Gloucester superb room and breakfast

Great weekend away, easy to book on line, hotel and show both excellent

Great company, great prices, packaging all our needs in an easy to navigate transaction

We had a lovely time in London once we arrived. Unfortunately we were delayed by over two hours on the way down due to a power outage. We then had to change trains when we had booked to travel straight through. We were advised to apply for compensation from the rail company only to then find out that due to the package we had booked this did not apply to us. To say I am disappointed is an understatement.

Was able to book my chosen hotel and rail ticket for a very good price. Booking system was easy and will definitely use this firm again.

I booked for a one night stay in London for our anniversary. The hotel was well placed for our evening at the theatre and the staff at the hotel Indigo were very helpful . Upgraded our room so we could enjoy the London skyline , thankyou.

very quick at booking the whole thing train, hotel, & theatre went very well will book again thanks peter

Hotel Direct made booking a Hotel,Show and train journey very easy with competitive pricing. A very easy process resulting in a brilliant short trip

Do not use this company they double booked reserved train seats for my husband and I travelling back from london. Stood over 2 hours on a busy train having sciatica and wearing a mask. No apology nothing even going through complaints with ABTA nothing whatsoever

The whole package and it’s so much easier to have a friendly, helpful person at the end of the phone

I called hotel direct to book my hotel stay,the gentlemen that assisted me was very helpful and polite, would book through them again.

From the Friday that we left home till coming home Sunday, absolutely no complaints. Everything that we wanted was just a 20 min at most walk. Thank you to all concerned. Will use Hotel Direct again.

This really was a great experience the hotel and theatre trip was excellent. Everything was in my place. Would definitely recommend Hotel Direct as everything is organised prior to your trip and that takes away any stress.

Booked a rail/hotel break, Kings X to Edinburgh, at short notice with Hotel Direct. The booking system was easy allowing us to select the train times for both journeys. It was simple to book and pay. The rail tickets were available to print almost immediately. Booking in at the Hotel was simple. Everything ran very smoothly. We will definitely use Hotel Direct again for this type of trip.