
Niall Reid
United Kingdom | 26 August 2022Today we had Wes arrive at our rural cottage to install our new 4G. From the very start he was friendly, polite, and more than accommodating for our menagerie of super-excitable animals. After quickly checking and confirming with us what kind of speeds we could expect, he talked us through the installation process and ensured to cause minimal hassle when drilling through the wall. The whole experience was conducted in an extremely time-efficient manner. Based on this experience, I would definitely recommend Wes and Sat-Works to others currently struggling with poor signal in the wilds.

customer
United Kingdom | 28 July 2022The engineer (Gavin) came last night at 6pm and stayed until 8 fitting a router and external aerial. Download went from 6 to 110 after installation. Gavin was extremely professional and a pleasure to work with. Note that the router is a Huaweii B535-333

St John
United Kingdom | 11 June 2022We were having trouble getting a decent consistent EE 4G data signal at our holiday home in Wales, despite many calls to EE it seems they were unable or unwilling to improve signal strength. Whilst looking for a solution from sat-works of an external system, I'd briefly considered LEO broadband, cost and not being there 24/7 to use meant I couldn't justify, and then Sat-works mentioned their 4G option. The owner Wes as it happens also holidays in our area so he knows exactly the difficulty we're dealing with. They were honest and couldn't promise a successful remedy. Wes (the owner) arrived to install the 4G 'ariel' mast on 01/06 and immediately our signal strength according to Speedtest.net more than quadrupled! Now getting at least 70-90+Mbps! from a starting point of 5 on a good day! He's a genuinely nice guy who didn't try to up sell; he was very respectful and we happily recommend Wes and Sat-works to all those looking for a 4G or LEO broadband solution. StJohn, holidaying in Porthmadog

Stacey Memmory
United Kingdom | 22 April 2022Satworks was great from start to finish. Professional and tidy work. Aaron was very friendly and explained everything to me. Highly recommend this company.

COM-TEL Telecom
United Kingdom | 02 February 2022We have used Sat-Works for many years to install satellite internet and 4G broadband on our behalf to our customers in rural locations throughout the UK. We have found their office staff to be friendly and their field engineers to be professional with a wide range of abilities. We will continue to use Sat-Works for as long as they maintain their high quality of workmanship and commitment to good customer relations.

Andrew Price
United Kingdom | 01 November 2021Brilliant service from start to finish good communication from the company and Gavin the engineer was polite and informative and found us the best place to get a strong signal and all was fitted and up & running very soon Thanks everyone much appreciated

Tom Craggs
United Kingdom | 13 October 2021Our installation at Fintray Parish Church was undertaken by Harry McMillan who arrived promptly at the agreed time. A very pleasant and professional young man who did a very thorough job. Broadband is working brilliantly. Would recommend 4G National Broadband and Sat-Works anytime.

SD
United Kingdom | 17 August 2021Installation engineer Shane from Sat-works.com came to fit the satellite broadband service today. Can't recommend Sat-works and Shane who works for this company enough. Shane is very professional and efficient, working really hard and demonstrated excellent communication skills and patience, keeping us appraised and liaising with the ISP and sat-works.com thoughout as he was determined and not phased by challenges that required a work around when something didn't go quite as expected, and put a plan in place to ensure follow up as needed. He is friendly, polite, cheerful and very respectful and careful around virus risks, taking good care and full precautions. Shane is clearly also extremely good at listening - he followed directions perfectly when so many others receiving the same only get lost (understandably due to the very remote location - which is of course why the satellite service is needed). Best of all is the fact that I'm able to leave this review because he did his job so well! Absolutely no hesitation in recommending sat-works.com - with special thanks to Shane!

Shirley Sandy
United Kingdom | 14 July 2021What a fantastic man Howard was he was kind helpful and nothing was to much trouble thank you Howard for all you did Brilliant customer service

Jon Betts
United Kingdom | 23 June 2021I recently signed up for satellite broadband due to our remote location. I was very impressed with the sat-works engineer, Shayne, who was on time, courteous, and installed the dish quickly and made sure we were all up and running before leaving. Very good company to do business with and thanks again Shayne for all your work!

Annie Benge
United Kingdom | 17 June 2021James installed our satellite broadband and I reckon went above and beyond! He visited, explained the difficulties and suggested a solution which involved returning to do the installation. I could not be at the property that day but he did the work and sent me photos. He has done a brilliant job! So neat and unobtrusive. I am delighted.

Gwyn Plaine
United Kingdom | 14 June 2021Our engineer Howard arrived and installed our new internet router quickly and professionally. Job Done!

Chris Simpson
United Kingdom | 11 June 2021Quick, knowledgeable, polite,effeicient and informative. Spot on.

Derricott
United Kingdom | 10 June 2021Howard installed my satelite broadband today. He was knowledgeable, polite & friendly. It was not a completely straightforward installation, but Howard took pains to ensure he got the maximum signal strength. The cabling from the dish to the modem is very neat. It was a pleasure to have him on the property. Many thanks.

Ian Douglas
United Kingdom | 10 June 2021I am very pleased with my experience of dealing with sat-works and in particular the engineer who came to our property, Aaron. Aaron offered me very useful advice, which saved me from making an expensive mistake which would have had to be rectified later on. He then was available the following day after installation to give me some further advice on how to get the best from the system in my house. Overall, the internet speeds that I am getting are better / much better than I previously received, and the overall experience I received was professional and speedy.

Dave
United Kingdom | 04 June 2021Great job on installation, brilliant customer service from Katie. All in all I would recommend.

Suzanne
United Kingdom | 28 May 2021Shane was quick , polite and did an efficient job in installing a satellite Internet system. He kept us up to date with his anticipated arrival time.

Subzofo Holland
United Kingdom | 19 May 2021Howard did a top job! Very polite and did a nice and tidy job! Thanks Howard!

Dave Tuck
United Kingdom | 19 May 2021Shayna the engineer was excellent made sure we understood everything very polite

Jim Cole
United Kingdom | 12 May 2021The satellite installation went easily and smoothly. Howard the technician who installed the system was excellent from start to finish. His communication from letting us know early moring, when he was due to arive and throughout the installation process was superb. Thank you Howard and Sat-Works.