Updating as order is progressing...much appreciated!

Just ordered a table and had help from Andrea. She was great! So far a great experience!

Angela at Grayson Living in Santa Ana, CA was just the best to work with on my client order. She was communicative, efficient, and so lovely. Will definitely have her in my list of contacts for future orders. Loved working with her!

Professional knowledge and very personable.

A+ experiences. Would def recommended.

Angela, the representative in CA as well as the discounts that Grayson Living was able to apply. The free shipping certainly didn't hurt the process either!

The ship times are insane. I can get the same item from competitors much sooner.

UPDATE: After my review below, Ben from Greyson Living reached out to apologize and explain the issue. He also set my deliveries back to white glove service. This is excellent customer service and they were quick to make things right. Updating to 5 stars. ORIGINAL REVIEW: After placing my order and requesting white glove delivery (items delivered to each room and assembled) we received a notification that some of our items are now out of stock and would be charged an additional $199 per item for white glove delivery, otherwise they would be curbside delivery with no unboxing. Also, they don’t expect the items to be in stock for another 2 months and shipping would be an additional 2-3 weeks after that. Not sure what the delay is. Covid was 2 years ago so supply chain issues are not acceptable. I feel like we got bait and switched to get us to make the purchase but then are told it’s not available and would not do white glove delivery on those items.

Too long to respond to an email. Not very responsive, however, the young lady I spoke to on the phone was helpful. Delivery of item purchased is going to take too long to deliver. Need to be more responsive and customer focused.

Prompt customer service

I made a large order online and customer service reached out by phone to help schedule delivery, special order an item that was not on the website.

We appreciated the 20% promotional discount, however, your “in stock” shipping date of 2-3 weeks is very misleading. In reality, it’s taking over 4 weeks to ship, plus 2 weeks to deliver, that’s over 6 weeks in total. please update your ship date to reflect accurately

Great customer service gettting item I wanted at lowest price!

I had a non stressful experience with ordering a dining-room table. Every question I asked was answered in a professional manner. My salesperson was very knowledgeable and has a sweet personality.

Ease of the app, and loved the selection.

Website is easy to use. Very high delivery set up costs. Other companies have it as a no charge when buying high end furniture such as the bed I bought.

I called your store and Nick was AMAZING- extremely friendly, knowledgeable, very very helpful. He made my purchase a delight. A HUGE shout out to Nick! Ty

Excellent customer service, very nice and went above and beyond to assist with my purchase!

Easy to order liked the price by an offer

Nelli Provided EXCELLENT Customer service! This will be my second order with Grayson Living. My first order went smoothly and was delivered on time and undamaged! We look forward to receiving our next! I highly recommend Grayson Living.