Ben was amazing. Always friendly and very helpful.

I haven’t received the product yet so I can’t comment on quality or shipping, but online purchasing was relatively easy. They offer a feature called “Make an offer” which allows the shopper to offer a different/lower price than listed, but they don’t supply any guidelines for this feature. They declined my first offer without any explanation of why, and asked me to submit another offer, which I did and the response was a counteroffer, which I suppose was their bottom line offer. They could have eliminated some back and forth had they initially responded with that amount. Not a big deal but could dissuade buyers who might see this as game playing, etc..

Nick was extremely helpful in getting me the info I needed to make a furniture decision

I was told my order would ship in a few days and now just got an email saying it won’t ship until end of August.

Great service, good communication efficient and kind

Best prices on the internet for high quality, name brand furniture. Shipping is not the fastest or overnight because items must be secured by the manufacturer but this is reasonable and expected when dealing with furniture, and totally worth it. Extremely pleased with Grayson and will continue to source items with them for our new home.

The delivery arrived without notice. I was in Boston and the delivery was to go to Florida in my condo. I received a call from the driver and was stunned that I wasn't aware of the delivery and had to have my contractor accept this for me. Advance notice would have been appreciated.

Still haven’t received my order that I placed on June 26 payment for shipping was $90 this was a gift had to purchase somewhere else in order to be able to have for birthday

Was very impressed by Grayson Living. Pamela went beyond to help me with my purchasing 4 dining room chairs. Thank You, Debby

To be honest, what made my experience great was the customer service representative I spoke with in placing my order. Kaycee is an exemplary individual with outstanding customer service skills. She was very helpful in answering all my questions, polite, patient and has a friendly attitude. Kaycee's assistance with placing the order went smoothly and quickly. I highly recommend Grayson Living for their great service along with excellent product line.

View easy to use web site. Customer service representative was courteous and helpful.

Your salesperson Nick was great with my delivery/storage issues

Both Rep and online easy to work with

Knowledgeable, courteous sales staff who found what I was looking for and explained everything in great detail. The entire purchase was done quickly and seamlessly by telephone. Angela was a pleasure to work with and her follow up was exceptional.

Easy ordering on-line. Great price on a leather reclining sofa made by Hooker. It hasn’t arrived yet, which amplifies the excitement. Free delivery! 5-year warranty, and white glove delivery set-up was very affordable too!

Great customer experience!

The Grayson team provides continuous communications about the items ordered. These are personalized and come from a real person! Great customer experiences.

Great follow up and communication

I have ordered several items from Grayson Living and each time my experience was AMAZING! The product is Quality merchandise. They even honor discounts that have expired. Every time I call Customer Service they are so polite and very helpful. Their follow-ups are remarkable! A++ all around.

Easy, everything was pretty easy.