
Consumer
United Kingdom | 15 October 2024I’m afraid I have returned the coat because the hood is just way too small. It is not suitable for a wet & windy day as it more or less only covers half my head and comes no where near my forehead. Overall the actual coat ( without the hood) is fantastic. Perfect fit and great price. Sorry I had to return it.

Donna Mcwilliam
United Kingdom | 14 October 2024Really impressed with this purchase ,the colours are lovely and the quality is top notch. Feels lovely and soft and is really warm, very happy.

Jackie, Cornwall
United Kingdom | 14 October 2024Unfortunately, one of the shoes has a few marks on the front of it, and they were also a little large, so I returned them on the 7th Oct. I'm still waiting for my refund!

Michaela Reed
United Kingdom | 11 October 2024Jacket I ordered doesn’t look like the colour in the picture at all , when said was told with refund or return it , so it very helpfull

Anne W
United Kingdom | 11 October 2024Straight forward ordering and payment. Item delivered and as described.

Margaret Mieras
United Kingdom | 11 October 2024I had a problem with the sizing of two fleeces I had ordered. Rydale were very helpful at exchanging the fleeces for a different size; it all became quite complicated but they were patient, painstaking and ultimately we had a successful conclusion. The fleeces are lovely (though I found the sizes generous), and I would highly recommend the company.

Adrian Chandler
United Kingdom | 11 October 2024I purchased a pair of wellies which were excellent however had a very tiny hole at the join in the toe which unfortunately leaked. Honestly it was tiny! I contacted customer services who were excellent, fast friendly response and have kindly sent me another pair of wellies to replace the others. I will buy from Rydale again because of this excellent experience.

Jill Magee
United Kingdom | 10 October 2024Lovely coat She looks just like the BT modelling the coat on your site. Will keep her dry and warm. Will buy another soon. Arrived really quickly. Thank you

Alex
United Kingdom | 10 October 2024Absolutely love the quality of these fleeces that I bought for my Lakeland terrier and poochon. They are fussy dogs who normally hate jumpers etc but they were in desperate need of something for our chilly autumn walks. They are super soft, easy to use and love how they cover the underbelly (perfect for small dogs in the wet weather). Received prompt emails regarding confirmation of order, delivery, no spam email etc. Fast delivery as well I placed my order on a Friday afternoon and received parcel Mon 30th Oct (no special requests or extra payment) unless this was part of a promotional period? Bonus points as the dogs got a compliment when out and about and someone asked where the fleeces were from! Will definitely make purchases again and reccomend :-)

Sue M
United Kingdom | 10 October 2024Very quick delivery from this company. I ordered the coat in size 12. I'm a good size 12 and it fits with ample room for sweaters or a gilet underneath. At 5ft 2in, it's a great length on me, coming to the top of my wellies. No more wet dog walks!

Wendy Mitchell
United Kingdom | 08 October 2024Fast efficient service. The short wellingtons are just what I need for the morning dog walks now there’s lots of wet grass with all the rain we have been getting.

Paul Roberts
United Kingdom | 08 October 2024Item was delivered to wrong address by Evri, Rydales delivery provider. The person the item was delivered to, kindly finished Evri’s job off for them. On inspecting the item, there was a mistake in the manufacturing of the item and I decided to send it back. I am waiting for the refund to come through, hoping that the delivery charge will be refunded too.

Douglas Allan
United Kingdom | 08 October 2024Second one I've bought over the years and am very satisfied again.

Stephen Kelly
United Kingdom | 08 October 2024I ordered three shirts from Rydale which when received did not correspond to their TO Fit Chart. Contact with ther support staff was difficult as I had deleted the order ID. When i eventually got through by phone I was asked to send a photo with a tape measure, The reply to this claimed that a shirt with chest measurement 112cm was Medium whereas their TO Fit chart clearly stated that this is XL. The shirts have a collar size 16 to 16.5 inches , the chart shows this to be Large. They insist that this is Medium . Absolutely hopeless and bordering on worse. Sad as I have previously had 5 shirts from them which were of good quality. These very large shirts are labelled M and I now wonder just how many shirts they may be selling with misleading size labels.

Sandra smyth
United Kingdom | 08 October 2024Just purchased a fleece for my dog, these are great, the sizing is accurate and he looks super cute.

Mr John
United Kingdom | 08 October 2024Great service

Elizabeth Nice
United Kingdom | 07 October 2024Very pleased with this hoodie - fits perfectly for size, so useful to team up with other items, warm and practical. Great service from the seller, recommend them, 5*****

AMC
United Kingdom | 07 October 2024Excellent doggy jackets

Janice
United Kingdom | 07 October 2024Ordering and delivery were fine, no change there. The 2 over shirts I ordered were the same size as those ordered last year but the cut is much more fitted than previous orders! I have always ordered size 14 and very happy with the fir but this order was much too small, cut as to fit in at the waist and not straight cut as before, very disappointed!😞

Bowes
United Kingdom | 07 October 2024Good companhy to deal with. Ordering easy and delivery within timescale given. Good information to enable tracking of order and delivery.