Ordered paid next day delivery not arrived even the following day, still waiting

Took delivery of your 'Men's Country Checked Shirts' in both the Ebberston and Richmond styles, which arrived promptly yesterday. Am more than satisfied with my purchases. Benefited also from the 2 for £40 offer available on the Rydale website.

Good quality product, send out quickly and delivered efficiently.

Dog raincoat and fleece are very well made beautiful colour and just stunning delivery was quick too

It arrived but was not the color I had ordered which was disappointing. I needed one for the weekend so had no choice but to keep it.

Lovely shoes, good quality and well made. Unfortunately I couldn’t even get my foot into my usual size to try on so back they went. Very narrow and unyielding.

Preview received but no parcel

Absolutley love my new boots (just to be aware I always wear a size 5 in footwear but needed a size 6 in these boots) Not a problem - easy return and new ones delivered within a couple of day.

The caps were as described good quality good fit

Really pleased ! Just received my denim sticky seat jodhpurs. Really happy with them! They fit well and look really smart. Looking forward to wearing them later this week.

The coat arrived in good time, well packed and I am really pleased with it. All info. provided nicely. Am not an experienced "reviewer" but am totally Happy with whole transaction. Thank you. 27/04/2024

Had to return as sizing too generous. Normally take L with tops and jackets; and, in fact, purchased a waxed jacket in L size recently that was an OK fit ( a bit big but looks reasonable). However, the shoulders on this body warmer stuck out by around 4cm on either side and sat about 3cm too high. Considered ordering a replacement in M size but felt that the shoulders may still not fit properly. Big shame because it seemed to be a quality product at a really good price; but no good to me if the fit isn't right.

I'm giving 5 stars for excellent customer service. I bought a rip on IV equestrian jacket and the zips failed very quickly. Rydale sent me another very quickly and that's been fine.

I've been looking for a pink belt for a while and wanted something a little different. Low and behold your pink & blue belt was exactly what I needed. Very good leather, great length, fantastic value. I'm so pleased

The hat is excellent, well-made and fits a treat. The low score reflects DPD's slow delivery (having paid extra for 'DPD Next Day Delivery'), and the fact the parcel was delivered to our neighbour, despite the fact we were at home. So, Rydale good as always, your delivery agents not in the same league.

In the sale, great quality , good purchase

Great service.items are great quality.really happy with my service

Order placed one day, delivered 2 days later. Good service, good quality jackets and gilets. Can't ask for more than that. Would recommend.

no problems goods ordered delivered still not not worn

I ordered some plastic storage boxes from the YTC Ltd side of Rydale, and was aware that the lids would be vulnerable to damage in transit. I asked the Customer Service desk to help with ensuring that the packaging was appropriate. They took this on board immediately, and, when I received the boxes, it was clear that immense care had been taken at the shipping warehouse. Very safely packaged, and free entirely from any damage. Many thanks go to the Goods Out department, for taking such great care with the order - and to the Customer Service desk for being so responsive.