Beauty Works

GB
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4.50
Based on 708 Reviews

5

84.46%

4

4.38%

3

0.99%

2

2.12%

1

8.05%
About Beauty Works

Shop Clip In Hair Extensions Shop Clip In Ponytail Extensions Shop Professional Hair Extensions Shop Hair Styling Tools With an army of social media fans and over 4000 salon partners worldwide, we provide luxury hair enhancements that inspire confidence and empower you to look and feel your very best. Including professional extensions, easy clip-in solutions and exclusive collaborations our hair extensions and stylers have earned recognition amongst the beauty press and up and down the red carpet. Award-Winning Hair Extensions & Styling Tools With over ten years of experience, our industry-leading innovations and best-in-class hair products are coupled with our commitment to ethical sourcing. But don’t just take our word for it – beauty experts agree... Beauty Works has featured in the national press, including Vogue, Cosmopolitan and Channel E! News, and we’ve won countless awards from the likes of ASOS and Marie Claire. We’re here to help! Get in touch with our customer service team via email, telephone or DM us on social media. We’re open Monday to Friday from 8am until 6pm and we will get back to you within 48 hours. From colour-match assistance to finding the right product for you, our expert customer service team is here to help. We deliver to you in over 190 countries in local currency and offer express delivery to our UK customers.

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Corrinasian
United Kingdom | 13 December 2024

Really fast delivery. Perfect product as described. Good value. Very happy.

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Karen Baldwin
United Kingdom | 13 December 2024

Easy to order and product arrived a few days later. Thought the product I bought was great value for money. I can't review the product itself as it's a Xmas gift for a family member

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Solin Jamal
United Kingdom | 13 December 2024

what a horrible delivery service i paid £15 to receive next day delivery however i have received it next week plus the company don’t have any idea about it. also the package looks to cheap the bag. make sure you buy it when its on half price not by £90 never pay £90 for it because it doesn’t work as it says

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linda Williams
United Kingdom | 13 December 2024

Quick delivery presentation looks lovely

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Rebecca Singleton
United Kingdom | 13 December 2024

Hairs amazing as always but I didn’t get my 10 in 1 leave in spray I paid for :(

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Georgiana Begu
United Kingdom | 13 December 2024

Amazing products and good quality

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Tanya Dear
United Kingdom | 13 December 2024

So I placed an order and the colour wasn’t right. Sorted the return on the portal and used Yodel. Getting my order back to beauty works took a while but was processed quickly after they received it. I emailed customer services to ask if how long it’d take to sort my return as I needed them for my Xmas party this Saturday. Bella M was super helpful and asked Ella to call and take the difference in price and the posted my order next day. They arrived today and the colour is perfect. As a service manager for a premium German car brand, this is exactly the customer service I expect and the girls don’t disappoint. Fabulous service, thank you so much

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Sylvia
United Kingdom | 13 December 2024

excellent all round transaction.

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KM
United Kingdom | 13 December 2024

Absolutely appalling customer service. I ordered some extensions for my wedding and paid (quite a bit extra!!) for next day delivery by 1pm. The extensions did not arrive on time but the company did not seem that bothered or surprised. No acknowledgement of the occasion or the additional stress this would add to the delivery delay. No offer to refund my delivery fee. They offered me a 30% discount code but when I went to use this it did not work. I questioned this and was given a long list of things it could not be used on - basically I could use it any day other than one with a y in it! Their WhatsApp customer service is provided by either a bot or a team in desperate need of CX coaching and quality management. No empathy, no personalisation and no help. I will never use this company again. Poor service, poor website and the products aren't anything special for the price. Other companies do it much, much better.

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Nicky
United Kingdom | 13 December 2024

Bella was extremely help full and fantastic customer service

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Georgina
United Kingdom | 12 December 2024

I received my order quickly

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katy-pathotmail.co.uk
United Kingdom | 12 December 2024

Price of curler much cheaper than other site and arrived quickly i good condition

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Tracy Radcliffe
United Kingdom | 12 December 2024

Ordered item for next day delivery and never received it after over a week , I complained my order wasn’t coming I lost money with appointments I couldn’t fill and had to order from another supplier Have been messaging and emailing constantly, I’m still awaiting a refund from an item ordered nearly 3 weeks ago Why is this such a problem they didn’t supply products so give me my refund ????

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Anonymous
United Kingdom | 12 December 2024

The hair is so beautiful. Excellent quality and colours.

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Laura Stimpson
United Kingdom | 12 December 2024

Great company, great products, fast delivery and great communication would highly recommend x

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lynettemullen
United Kingdom | 12 December 2024

It’s s great gets very hot so mind your fingers but I have only used it a couple of times so looks good so far

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wilf
United Kingdom | 12 December 2024

Have to give these 5star. I bought them for my daughters Xmas. Which is weeks away. But they keep badgering me for a review. So here goes. Great straighteners apparently. But I shave my head so will never know. They do look nice. If you’re into hair straighteners. Each to their own

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stephen elmore
United Kingdom | 12 December 2024

Got nothing to complain about buying the items for Xmas was easy very fast delivery would buy from this seller again very happy good communication by email and for delivery

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Rose Scanlan
Ireland | 11 December 2024

i was dealing with a lovely girl called Ella. She has been bar far the most incredibly helpful and kind customer service worker i’ve met all year and with every other brand she has stood out by a mile. directed me in ways i understood, helped me with a complicated request when i was nearly close to tears , 10/10 loved her hope she has a good christmas 🩷

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Joy Sturgeon
United Kingdom | 11 December 2024

I have tried other brands of extensions, but Beauty works are always the best, even when I dye them with vivid colours.

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