Beauty Works

GB
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4.50
Based on 708 Reviews

5

84.46%

4

4.38%

3

0.99%

2

2.12%

1

8.05%
About Beauty Works

Shop Clip In Hair Extensions Shop Clip In Ponytail Extensions Shop Professional Hair Extensions Shop Hair Styling Tools With an army of social media fans and over 4000 salon partners worldwide, we provide luxury hair enhancements that inspire confidence and empower you to look and feel your very best. Including professional extensions, easy clip-in solutions and exclusive collaborations our hair extensions and stylers have earned recognition amongst the beauty press and up and down the red carpet. Award-Winning Hair Extensions & Styling Tools With over ten years of experience, our industry-leading innovations and best-in-class hair products are coupled with our commitment to ethical sourcing. But don’t just take our word for it – beauty experts agree... Beauty Works has featured in the national press, including Vogue, Cosmopolitan and Channel E! News, and we’ve won countless awards from the likes of ASOS and Marie Claire. We’re here to help! Get in touch with our customer service team via email, telephone or DM us on social media. We’re open Monday to Friday from 8am until 6pm and we will get back to you within 48 hours. From colour-match assistance to finding the right product for you, our expert customer service team is here to help. We deliver to you in over 190 countries in local currency and offer express delivery to our UK customers.

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Conchi Ferreiro
Spain | 19 December 2024

Todavía no he recibido mi pedido

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MRS JOY
United Kingdom | 19 December 2024

Easy to order and prompt delivery.

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Pauline smith
United Kingdom | 19 December 2024

Used it twice and it got tangled in my hair! Brush is also very hard!

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Lynn
Sweden | 18 December 2024

What made my experience great with beauty works is the ease of the website to find the product I am looking for and the quickness of the shipping as well. It was my first time buying a product from beauty works and I am truly impressed at the quality! (The packaging is also very aesthetically pleasing) Definitely a great value for your money. I will definitely keep an eye on new product launches and order again when I find something that catches my eye!

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Maz
United Kingdom | 18 December 2024

I had trouble with my delivery never turning up (evri) beauty works sorted my problem on same day I reported thankyou lilly your a star 🌟 🤩

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Beth
United Kingdom | 18 December 2024

I emailed reporting my straighteners had broke, Bella was more than happy to help and once I'd explained the problem she stated that I was still in my warranty and was sending a new set out free of charge. Customer service was excellent. Thankyou so much Bella x

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Vicky
United Arab Emirates | 18 December 2024

I want to thank Lucia McGuinness & the Support team for their prompt replies and for their suggestions to help me in the best possible way!

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Kirsty
United Kingdom | 18 December 2024

Received with one of the infrared lights flickering on and off, did a returns paying for this but gone to return and the return barcode not being excepted and website saying I can no longer returns this item. Have tried contact but cant get any help. So no refund for any of this out of pocket. Im very disappointed as i have had electrical of them before with no problems. Update from reply No one from your team has contacted me and no email has been received by you. I have also checked my spam.

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jackie withey
United Kingdom | 18 December 2024

Excellent service

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rach
United Kingdom | 17 December 2024

Quick delivery, great item,

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Danielle Louise
United Kingdom | 17 December 2024

After evri failing to deliver my parcel I contacted beauty works and they sorted my dilemma straight away and sent with another company couldn’t of been more helpful and polite would definitely recommend beauty works to anyone, not sure on the product it’s self yet as it’s a Christmas present but I’m sure it will be fabulous thank you again beauty works team and dpd for fast acting and efficient customer service 💪🏼

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Avril De
United Kingdom | 17 December 2024

I returned a waver to them over two weeks ago by recorded delivery, so they must’ve signed for it & I haven’t heard anything back from them. I have messaged them but they are ignoring my messages.

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customer
United Kingdom | 17 December 2024

Ordered hair , arrived in 3 days , perfect colour match , beautiful hair, deffo recommend to anyone wanting long lasting hair , this is the best quality hair I've ever had.its a thumbs up from me

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Jen
United Kingdom | 17 December 2024

I placed an order recently for an Aeris multi styler and there was a slight issue with one of the attachments. I need not worry. Lauren was amazing and organised for a replacement attachment to be sent out straight away and this one is perfect. Exceptional customer service - thank you so much.

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Mrs McNally
United Kingdom | 17 December 2024

Had an issue and this was sorted out by Jade swiftly. Customer service was fantastic. I will continue to buy from Beautyworks without any hesitation. Wonderful company and friendly staff.

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Bethany Wilkinson
United Kingdom | 17 December 2024

My parcel never arrived.

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Beatrice Weager
United Kingdom | 17 December 2024

Great company and shipment i have the half up half down (however) the wefts are far to long on these I think 2x4 is too much needs to be a 3 clip on it. The pony tail is really great aswell. You just have to make sure you constantly straighten it as it becomes kinky

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Laura
United Kingdom | 17 December 2024

Absolutely love these wavers, I have thick mid length hair and these make it look lovely

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Anthony
Ireland | 17 December 2024

Worse customer service!! Absolutely terrible customer service have contacted through Instagram/what’s app and your global e tracking site about my packages to keep getting the same reply we will get back to you and nobody still got back to me, originally purchased on 29/11/24 and my item still states “preparing shipping” nobody gets back to you I stated many of times I need my order as a Christmas present but stil nothing and still nobody getting back to me terrible customer service and would never recommend for anyone to order off this site again!

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Ruth Maclean
United Kingdom | 16 December 2024

Efficient service and prompt delivery, thanks

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